Leisure Outlet in Nottingham gone out of business ... contacted the Cornwall site Deborah quickly got the relevant information from me for the damaged Vango side panel, even though not legally the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Return customer. Their pricing was way under that of other online companies, so as already had good service previously, I purchased a tent from them....almost 100 quid cheaper ! Free next day del.... See more
Great experience from the customer service team at Leisure Outlet. Deborah went out of her way to source two replacement air poles from a damaged awning even though it was just out of warranty. If eve... See more
Needed my awning & other bits in time for an expensive festival with multiple tickets & camping paid for. The goods were delayed into Leisure Outlet, but the guys there arranged an overnight delive... See more
Company replied
Company details
Written by the company
Leisure Outlet, your ultimate destination for all things outdoor adventure! Formerly an independent haven for outdoor enthusiasts, Leisure Outlet has now found a new home under the umbrella of World of Outdoors, breathing new life into our passion for exploration and discovery. At Leisure Outlet, we understand the thrill of venturing into the great outdoors, whether it's camping beneath the stars, trekking through rugged terrain, or simply enjoying a leisurely day by the water. With our extensive range of high-quality gear, equipment, and accessories, we're here to equip you for every adventure, big or small.
Contact info
1 Treleigh Park, Treleigh Industrial Estate, TR16 4ES, Redruth, United Kingdom
- 01209340340
- info@leisureoutlet.com
- leisureoutlet.com
Good quality product at the right price
18 September 2023
Amazing call handler took our order and…
Amazing call handler took our order and delivery was received within 48 hours really pleased with the transaction thank you
5 October 2023
All looks good..ask me in 12 Months ?
9 October 2023
Good quality item delivered quickly.
8 October 2023
Took 7 days get here witch I think is…
Pure free step electric bike Took 7 days get here witch I think is ok only thing is there were no updates or tracker ng number or anything to let you know it was on its way bit disappointed as my bike has some scratches on frame really happy with it be first ride tomorrow
8 October 2023
Product as described
16 September 2023
Good communications
Good communications , very easy transactions first class , arrived on time
7 October 2023
Excellent price & great customer service
Great service and website. Excellent price with small extra discount given on phone. Mille could not have been more helpful. She has an absolutely lovely manner and was very patient. Top marks!
10 October 2023
Unprompted review
Cadac bbq x 2
We ordered a cadac bbq. Lovely item,Excellent value. The communication about dispatch and delivery were spot on. When the bbq arrived we loved it, so much so we brought another one for the caravan.
15 September 2023
Reply from Leisure Outlet
Hello Sarah,
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your Cadac BBQ and that you found it to be excellent value. It's great to know that our communication regarding dispatch and delivery met your expectations.
It's even better to hear that you loved the BBQ so much that you decided to purchase another one for your caravan. We truly appreciate your support and hope that both of your Cadac BBQs continue to bring you delicious meals and enjoyable moments during your outdoor adventures.
Thanks
Leisure Outlet
Drive away awning
Good information on the awning complete with diagram and easy to follow of how yo conect to van.
6 October 2023
Reply from Leisure Outlet
Hello Steve,
Thank you for taking the time to leave a review!
We're delighted to hear that you found the information provided on the awning, including the diagram and connection instructions, to be helpful and easy to follow. We always aim to provide clear and informative guidance to make your experience as smooth as possible.
Thanks
Leisure Outlet
Reply from Leisure Outlet
Hello Bob,
Thank you for your review!
We're delighted to hear that your order arrived on time and in perfect condition. Customer satisfaction is our top priority, and we're glad we could meet your expectations.
Thanks
Leisure Outlet
Great products at an excellent price.
I’ve used Leisure Outlet several times now and I’ve always found them to be first class. Excellent rage of products all at great value. Also, an excellent sales team who are always extremely helpful.
9 October 2023
Reply from Leisure Outlet
Hello Gary,
Thank you so much for being a loyal customer of Leisure Outlet! We truly appreciate your continued support and are delighted to hear that you've consistently had a "first-class" experience with us.
We take pride in offering a wide range of high-quality products at great value, and it's wonderful to know that you find our selection excellent. Our sales team is dedicated to providing outstanding assistance, and your kind words about their helpfulness mean a lot to us.
Thanks
Leisure Outlet
We see you at Shepton mallet motorhome…
We see you at Shepton mallet motorhome show and bought a few things and great on line service
30 September 2023
Reply from Leisure Outlet
Hello Malcolm,
Thank you for taking the time to leave us such a positive review, we really appreciate it.
Thanks
Leisure Outlet
Maypole 4ply 7.5 mtr Motorhome cover
Instead of buying online I spoke to a very knowledgeable gentleman who gave me all the help and advice, with that I bought the Maypole 7.5 mtr 4 ply cover.
Fits perfectly and isn't that difficult at all to fit with 2 people.
8 October 2023
Unprompted review
Reply from Leisure Outlet
Hello Vincent,
We appreciate your feedback and are delighted to hear about your positive experience with our knowledgeable customer service representative Adam. It's fantastic to know that you received helpful advice and guidance, which led you to purchase the Maypole 7.5 mtr 4 ply cover. We're glad to hear that the cover fits perfectly and that the installation wasn't too challenging with the assistance of another person.
Thanks
Leisure Outlet
Helpful
Helpful, friendly, online help enabled me to get the perfect awning for my caravan which was then delivered promptly and is perfect.
16 August 2023
Reply from Leisure Outlet
Hello Debbie,
We are delighted to hear about your positive experience with our online help and the successful purchase of the perfect awning for your caravan! Providing helpful and friendly assistance to our customers is our goal, and we're thrilled that our team was able to assist you in finding the right awning. It's great to know that your order was delivered promptly and that you are satisfied with the product.
Thanks
Leisure Outlet
Reply from Leisure Outlet
Hello Julie,
Thank you for leaving a review!
We're glad to hear that you found our prices competitive and that your order was delivered quickly. Providing value and efficient service to our customers is important to us.
Thanks
Leisure Outlet
Very good customer service
Very good customer service. I was having trouble checking out and managed to pay over the phone using the live chat.
4 October 2023
Reply from Leisure Outlet
Hello Helen,
We appreciate your kind words and are pleased to hear that you had a positive experience with our customer service team! Providing excellent service and assistance to our customers is a priority for us, and it's great to know that our live chat support was able to help you successfully complete your purchase over the phone.
Thanks
Leisure Outlet
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.