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Lekr.co.za Reviews 

171
•
TrustScore 4 out of 5

4.0

Car accessories shop
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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers had a great experience with this company. Many people often mention that the customer service team responds quickly and handles all customer inquiries with great efficiency and care. Consumers are also very pleased with the overall shipping process, noting remarkably fast delivery times and helpful courier updates throughout the entire journey. Some reviewers were not happy with the products received, pointing out incorrect items, wrong quantities, or even faulty parts inside their packages. A few other people also felt that delivery took longer than expected, or that the product descriptions provided online were not clear enough.

What people talk about most

Product

Customers had ambiguous experiences with product quality and fulfillment, with many reviewers praising fast... See more

Delivery service

People report positive experiences with delivery service, highlighting that parcels often arrive on time or... See more

Order

Clients share ambiguous opinions on order experiences, as while some consumers praise fast delivery and... See more

Service

Users describe positive interactions with service, highlighting fast and reliable assistance like getting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The company delivered exceptional service, picks up calls, I made an error on my delivery address, it was addressed swiftly and delivered the very same week. I have one wrong item though which I am ho... See more

Company replied

Rated 4 out of 5 stars

Delivery took longer than expected. However once i raised the alarm, the issue was speedily resolved and a new courier was signed to deliver my package

Company replied

Rated 5 out of 5 stars

Quick and fast delivery. Replacement Ford Bantam XR4 radiator bottle at a good price. Thanks

Company replied

Company details

  1. Car accessories shop
  2. also in
  3. Boat accessories supplier
  4. Camping Shop
  5. Marine Supply Shop
  6. Tool shop

Written by the company

Online retailer of automotive and marine tools and accessories

Contact info

4.0

Great

TrustScore 4 out of 5

171 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(171)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Firstly to order on the website was easy

Firstly to order on the website was simple ,price was reasonable and cheaper than other suppliers, delivery time was quicker than I even expected, i received my part in 1 day from the time i ordered online,I also got a good and efficient response from the watsapp support.i will definitely be placing another order soon on the lekr website!

11 December 2024
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Reply from Lekr.co.za

Thank you for your review

Rated 1 out of 5 stars

Expect delays and no communication

Nothing gets done until you start asking questions about your order, they will sit and poke noses rather than completing a sale.

When you call them, don’t expect to be transferred to the correct person who will deal with your query, you hear them howling from one side of the building to the other. Took them 5 days to deliver, this is unacceptable in 2024, unless if we’re still living in 2006.

4 October 2024
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Reply from Lekr.co.za

Hello Thabo,

Please accept my apologies for not meeting your expectations.

I have looked through you order history and see that your order was placed at 11:27 PM on Wednesday, October 2nd and was shipped out at 11:49 AM on Friday, October 4th. This means that your order was shipped out within 1 business day of receipt.

I also see that the order was delivered to you on Monday, October 7th which is 2 business days from when your order was received. Unfortunately, our couriers, like most, do not deliver on weekends.

We do appreciate your feedback and will endeavor to provide a more professional experience for all callers.

Rated 3 out of 5 stars

All parcels arrive nice packed when i open the bubles the one was broken on the one site and no damage on the boxes

All parcels arrive 100% boxes no damage when i open the parcel when i unrap the window bubles i notice the smaler one is proken on the corner and the was not damage

Otherwise all the other godies was ice

18 September 2024
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Reply from Lekr.co.za

Please accept my apologies regarding the broken items. We are happy to replace any broken items at no charge and hope that we can earn a five star review.

Rated 4 out of 5 stars

Good product

Good product, and follow up.

16 September 2024
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Reply from Lekr.co.za

Thank you for your review

Rated 4 out of 5 stars

I would have been 5 stars had it not…

I would have been 5 stars had it not been for my order vanishing from my profile the moment you actioned on it leaving m no way to track the progress of my order.

22 July 2024
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Reply from Lekr.co.za

Hello,

Thank you for your review.

I am not sure why your order would vanish from your profile, but I will try to get it fixed.

Thanks again.

Rated 2 out of 5 stars

Nissan Navara 100mm fender kit pulls away from the fender on the SC.

The company did an awesome service and with their replies, but the fender kit for the Nissan Navara 2021+ is mostly for a DC and not a SC, as the fender kit is beautiful, but it pulls away from the body and only the screw part on the fender by the wheen arches is holding onto the plastic fender kit.

8 July 2024
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Reply from Lekr.co.za

Hello,

Thank you for your review.

Please accept my apologies for your frustration with the fender kit.

I will be organizing some additional double sided tape to assist with holding the fenders tightly to your bakkie and hope that this will solve the issue you are having.

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