Lekr.co.za Reviews 

171
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers had a great experience with this company. Many people often mention that the customer service team responds quickly and handles all customer inquiries with great efficiency and care. Consumers are also very pleased with the overall shipping process, noting remarkably fast delivery times and helpful courier updates throughout the entire journey. Some reviewers were not happy with the products received, pointing out incorrect items, wrong quantities, or even faulty parts inside their packages. A few other people also felt that delivery took longer than expected, or that the product descriptions provided online were not clear enough.

What people talk about most

Product

Customers had ambiguous experiences with product quality and fulfillment, with many reviewers praising fast... See more

Delivery service

People report positive experiences with delivery service, highlighting that parcels often arrive on time or... See more

Order

Clients share ambiguous opinions on order experiences, as while some consumers praise fast delivery and... See more

Service

Users describe positive interactions with service, highlighting fast and reliable assistance like getting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The company delivered exceptional service, picks up calls, I made an error on my delivery address, it was addressed swiftly and delivered the very same week. I have one wrong item though which I am ho... See more

Company replied

Rated 4 out of 5 stars

Delivery took longer than expected. However once i raised the alarm, the issue was speedily resolved and a new courier was signed to deliver my package

Company replied

Rated 5 out of 5 stars

Quick and fast delivery. Replacement Ford Bantam XR4 radiator bottle at a good price. Thanks

Company replied


Company details

  1. Car accessories shop
  2. also in
  3. Boat accessories supplier
  4. Camping Shop
  5. Marine Supply Shop
  6. Tool shop

Written by the company

Online retailer of automotive and marine tools and accessories


Contact info

4.0

Great

TrustScore 4 out of 5

171 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(171)

39 reviews in the last 12 months

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Rated 4 out of 5 stars

All good thanks..

All good thanks... was my first time buying, so I was a bit worried when I did not hear anything in first 24 hours. All good, product sorted out my issue thanks

14 June 2024
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Reply from Lekr.co.za

Thank you for your review

Rated 1 out of 5 stars

Bad service "WHAT A SHAME"

Before buying diesel tool i phone and ask how long it takes to deliver it,the receptionist ask her boss before which was on thursday and promised if i do the purchase before twelve my parcel will be dropped the next day(friday) which never happened and when i called was told there is nothing they can do up until the courier pick up parcel. It only picked it up on monday the following week,it had pissed me up because i called and ask due to my client who needed the car on weekend to go to Durban attending funeral. I end up losing one valuable client, i only got my parcel 5 days later!!! WHAT A SHAME

7 May 2024
Lekr.co.za logo

Reply from Lekr.co.za

Hello,

Firstly let me apologise for your experience.

I believe there was some confusion here as the communication to all customers is that we always try to ship out within 24 hours of order. The standard shipping that came with your order is not a next day service, but you were advised that generally deliveries are made the following day in the Johannesburg area. To clarify, this would be two days after order as the collection by the courier is next day, and this is not guaranteed. Additionally, I believe the 5 days you are referring two include a Saturday and Sunday when the courier does not deliver.

I trust you understand that we have no control over the courier and if you require next day or Saturday delivery, these options are available at an additional charge which is the exact price as charged from the courier company.

Thank you.

Rated 5 out of 5 stars

Awesome Service

The Product i purchased was well packaged , the waiting period for delivery was standard , from the emails & texts i received from this online store was great . I was updated on everything .
The courier service was respectful & vibrant . Would definitely purchase again & i would highly recommend lekr to all

5 December 2023
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Reply from Lekr.co.za

Thank you for your review

Rated 5 out of 5 stars

Fast

Fast, prompt service.

16 April 2023
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Reply from Lekr.co.za

Thank you for your review

Rated 5 out of 5 stars

Aluminium Thermostat and Housing : Ford Bantam 1.3 Rocam

Apologies for the late review, I finally managed to get the thermostat sorted on my car ...

So firstly, thank you to Natasha and Yosef for sorting out my order - I was absolutely broken and had no other hope left until I contacted Lekr.co.za ...

From placing the order right through to delivery, this took less than a week, including the weekend : that is exceptionally fast - I am very grateful !

The package was also wrapped very securely (it actually took some doing to unwrap it), the part itself was 100% correct, fitted in effortlessly and painlessly, my Bantam is back on the road ...

I am going to be ordering spares for my bantam and a-class from Lekr.com from now on, it is not every day that you get more than what you expected, however my expectation was way exceeded, thank you very much !

13 March 2023
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Reply from Lekr.co.za

Thank you for your review. We look forward to assisting in the future.

Rated 5 out of 5 stars

Very happy customer

Very happy customer - Pricing is good and delivery-service beats many other well-known online stores.

30 January 2023
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Reply from Lekr.co.za

Thank you for your review

Rated 5 out of 5 stars

Battery charger

This is my first purchase from the company. Delivery was quick and packaging done well. My battery charger works great so I am happy

7 January 2023
Lekr.co.za logo

Reply from Lekr.co.za

Thank you for your review

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