Since I started using lemfi, all my transactions have always been fast except one day that it remains in progress for a very Long time until I had to call for my refund wich I understood that all m... See more
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Review summary
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I have had a great experience using lemfi.com� for sending money back home. The transactions are always fast, secure, and reliable. Their app is easy to use, and the customer service is excellent... See more
Company replied
Sending money is always so, so seamless and user interface has only gotten better over the years. The only thing that I would say is that sometimes (not often) a glitch would occur where the transacti... See more
Company replied
Great app, user friendly but having difference exchange rate same time, same app, difference users make it obvious cos why will that happen. When customer open their app they should see same rate of... See more
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Company details
- #67 of 115 best companies in Financial Institution
About LemFi
Written by the company
The simple and secure platform for all your international payment needs.
Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.
Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to: Send money to friends and family at competitive rates.
Open and manage multi-currency accounts
Earn rewards on qualifying international payments
Use our app in multiple language options (English, Simplified Chinese, French, Spanish, Italian, German, Portuguese, more coming...)
You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list
With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.
Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.
Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to:
You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list
With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.
Contact info
United Kingdom
- +442045795921
- support@lemfi.com
- lemfi.com
Send Money to 20+ Countries
4.5
Excellent
11k reviews
Asks customers to review
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Reply from LemFi
Hi Collins,
Thank you for your kind feedback. We are pleased to hear that you find the idea inspiring.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
We appreciate your valuable feedback.
Best regards,
Jeph
I have little bit issue in transfer that delays on weekend
I talked to pj she guided me well.
25 May 2026
Reply from LemFi
Hi Irfran,
Thank you for your kind feedback. We are pleased to hear that you find the idea inspiring.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
We appreciate your valuable feedback.
Best regards,
Jeph
Reply from LemFi
Hi Babajide,
Thank you for your feedback. We are pleased to hear that everything is functioning smoothly for you at this time.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
We appreciate your valuable feedback.
Best regards,
Jeph
Enjoying your service
I give 5 stars because most of my transactions are going through promptly.
25 May 2026
Reply from LemFi
Hi Olajide,
Thank you for taking the time to share your feedback and experience with LemFi.
We are truly pleased to hear that most of your transactions are processed promptly and that you are having a positive experience using our service. Providing fast, reliable, and seamless money transfers is at the core of what we do, and it is always encouraging to know that we are meeting your expectations in this area.
Your feedback is very valuable to us as it helps us understand what we are doing well and where we can continue to improve. We remain committed to enhancing our platform to ensure even greater consistency and reliability for all our users.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Roselle
Fast, easy and highly reliable
I love using LemFi and my experience so far with the App has been incredibly fast and straightforward. My transactions go through without any delays, and the app is very user-friendly. It has made sending money so much easier for me. Highly recommended **
25 May 2026
Reply from LemFi
Hi Bose,
Thank you so much for taking the time to share your wonderful feedback and experience with LemFi.
We are truly delighted to hear that you are enjoying using the app and that your experience has been fast, smooth, and straightforward. It is great to know that your transactions are processed without delays and that you find the app user-friendly and convenient to use.
Our goal is always to make sending money as seamless and reliable as possible, so your kind words and recommendation mean a lot to us and to the entire team.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Roselle
My experience with LEMFI is very good…
My experience with LEMFI is very good because it is efficient and very reliable In making sure funds get to the recipient bank account in good time.
I was assisted by Anna
25 May 2026
Reply from LemFi
Hi Francis,
Thank you for taking the time to share your experience with LemFi.
We are delighted to hear that you find our service efficient and reliable in ensuring that funds are delivered to the recipient’s bank account promptly. We are also pleased to know that Anna was able to assist you during your experience with us.
Your kind feedback is truly appreciated and serves as great encouragement to our team as we continue working to provide the best possible service to our customers.
Thank you once again for your support and trust in LemFi.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Roselle
I like that I can easily use apple pay…
I like that I can easily use apple pay to fund my account. The only non-issue I have is the exchange rate, It's usually lower than others..
25 May 2026
Reply from LemFi
Hi Richie,
Thank you for taking the time to share your feedback with us.
We are pleased to hear that you find using Apple Pay to fund your account convenient and easy. We also appreciate your comments regarding the exchange rates and understand how important competitive rates are to our customers.
Please know that your feedback has been noted and shared with the relevant team as we continuously work to improve our services and overall customer experience.
Thank you once again for your support and trust in LemFi.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Roselle
Reply from LemFi
Hi Mercy,
Thank you for taking the time to share your feedback with us.
We sincerely apologize for the glitches you experienced while using the app. Please be assured that we are continuously working to improve the performance and reliability of our platform to provide a smoother experience for our users.
Your feedback is greatly appreciated and helps us identify areas where we can do better.
Thank you once again for your support and understanding.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Roselle
l really appreciate your service help…
l really appreciate your service help me send money to my family and love once in African
25 May 2026
Reply from LemFi
Hi Isaac,
Thank you very much for your kind feedback.
We are truly glad to hear that you appreciate our service and that LemFi has been helpful in sending money to your family and loved ones in Africa. Supporting you in staying connected with your loved ones is exactly what we strive for, and your message means a lot to our team.
We remain committed to providing a smooth, reliable, and secure experience for all your transfers, and we are happy to know that our service has been valuable to you.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.
Thank you once again for choosing LemFi. We appreciate your trust and support.
Regards,
Jaimelyn
LemFi is good but they just need to…
LemFi is good but they just need to work on there system I will choose LemFi over and over again
Support by Anna
25 May 2026
Reply from LemFi
Hi Mary,
Thank you very much for sharing your feedback.
We are glad to hear that you find LemFi to be a good service and that you would choose us over and over again. We also appreciate your honest note regarding improvements to our system. Feedback like yours is very valuable as it helps us continue to improve the reliability and overall experience of our platform.
We remain committed to strengthening our systems to ensure smoother, faster, and more reliable transactions for all our users.
We also appreciate your kind mention of Anna, and we will be sure to share your feedback with her.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.
Thank you once again for your continued trust and support.
Regards,
Jaimelyn
★☆☆☆☆
★☆☆☆☆
I previously had a good impression of LemFi, but this experience completely changed that. During the recent NIBSS disruption, my transfer was delayed and LemFi later placed a recall on the transaction without giving me any proper explanation or seeking my approval.
What made the experience worse was that instead of clearly explaining why the recall was placed, I was repeatedly asked to prove my honesty and provide evidence that I had not received the funds. I submitted everything requested, yet meaningful communication and accountability have been lacking.
For a financial platform handling customers’ money, transparency and trust should come first. Very disappointing support experience.
I am still waiting for my money at the time of this review. Now I doubt if I can trust them after this
20 May 2026
Unprompted review
Reply from LemFi
Hi Prince,
We appreciate your feedback, and we sincerely apologize for any inconvenience regarding your reported transaction.
Please note that we are currently unable to locate your concern in our system based on the information available to us. To enable us to review this matter thoroughly and provide you with the appropriate support, kindly send the transaction details, including the transaction reference, amount, and the email address linked to your LemFi account, to support@lemfi.com.
Once we receive these details, our team will carefully review the issue and work towards resolving it as quickly as possible.
Your trust and security remain very important to us, and we are committed to providing the support needed to address your concerns properly.
Thank you once again for bringing this to our attention. We look forward to assisting you further and resolving this matter for you.
Regards,
Jaimelyn
The responses was quick
25 May 2026
Reply from LemFi
Hi Tina,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that you found our responses quick and helpful. Providing timely and efficient support is very important to us, and your kind words truly encourage our team to continue delivering the best possible service experience.
At LemFi, we remain committed to ensuring that every customer receives the assistance they need in a prompt, professional, and satisfactory manner. Your feedback means a great deal to us, and we sincerely appreciate your support and trust in our service.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com (mailto:support@lemfi.com). We are always happy to help.
Thank you once again for choosing LemFi. We look forward to continuing to serve you.
Regards,
Jaimelyn
Reply from LemFi
Hi Ogonna,
Thank you for taking the time to share your feedback.
We are glad to hear that your experience with LemFi has been good so far. Providing reliable and seamless service for our customers is always our priority.
We also appreciate your suggestion about having more bonuses. Promotions and rewards are usually part of specific campaigns and eligibility may vary. If you qualify for any upcoming offers, you will receive official communication from us.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always here to help.
Best regards,
Mario
Reply from LemFi
Hi Eghonghon,
Thank you for taking the time to share your feedback.
We are delighted to hear that you’ve had no issues using LemFi. Providing a smooth, reliable, and hassle free experience is always our priority.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always here to help.
Best regards,
Mario
Great service
25 May 2026
Reply from LemFi
Hi Joyce,
Thank you for your wonderful feedback and for taking the time to share your experience with LemFi.
We are truly pleased to know that you are enjoying our service. Providing fast, secure, and reliable financial solutions for our customers remains our top priority, and your positive review encourages us to continue delivering the best possible experience.
We sincerely appreciate your trust and support. Should you ever require assistance or have any questions, please feel free to contact our support team at support@lemfi.com.
Kind regards,
Happy
Lemfi has never delayed any of my…very Reliable and i been introducing Lemfi to my friends and colleagues at work
Lemfi has never delayed any of my transactions
I found Lemfi to reliable
25 May 2026
Reply from LemFi
Hi Isaac,
Thank you for taking the time to share your feedback.
We are delighted to hear that your transactions have consistently been processed without delays and that you find LemFi reliable. Providing fast and dependable transfers is always our priority.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always here to help.
Best regards,
Mario
Excellent PJ
25 May 2026
Reply from LemFi
Hi Edmonson,
Thank you for taking the time to share your feedback.
We are delighted to hear that you had an excellent experience with LemFi. Providing a smooth, reliable, and efficient service is always our priority.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always here to help.
Best regards,
Mario
Lemfi has made my transactions fast, reliable amd stress-free transfers.
Lemfi has made my transactions on international transfers simple, fast, and reliable for me. What stood out most was the smooth user experience, transparent rates, and how quickly transactions were processed. Also the app is easy to use, and customer support has been responsive whenever i needed it. Overall, Lemfi is doing well in making cross-border banking more accessible and stress-free. Superb experience with Lemfi always
25 May 2026
Reply from LemFi
Hi Chukwuemeka,
Thank you for taking the time to share such detailed and thoughtful feedback.
We are truly delighted to hear that LemFi has made your international transfers simple, fast, and reliable, and that you’ve enjoyed the smooth user experience, transparent rates, and quick processing times. Making cross-border transfers easy and stress free is exactly what we aim for.
We are also glad to know that you find the app easy to use and that our customer support has been responsive whenever you needed assistance. Your kind words mean a lot to us, and we’re grateful for your continued trust in LemFi.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always here to help.
Best regards,
Mario
Reliable
Reliable, fast and I’ve had no issue with them after over 5 years. Many thanks to BJ for her support always.
25 May 2026
Reply from LemFi
Hi Damilola,
Thank you so much for your kind words and for trusting LemFi over the past 5 years.
We are pleased to learn that you have had a positive and smooth experience with our team. We sincerely appreciate your kind acknowledgment of BJ’s assistance, and we will be sure to share your feedback with her. Your satisfaction is important to us, and we remain dedicated to delivering the highest quality service possible.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Imar
Reply from LemFi
Hi Ambe,
Thank you for your wonderful feedback.
We are pleased to hear that you find LemFi to be reliable, efficient, and user-friendly. Your support and satisfaction are highly valued, and we remain dedicated to delivering an exceptional experience with our platform every time you engage with us.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Imar
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