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LemFi Reviews 11,326

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 7,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its speed, reliability, and ease of use, making international money transfers simple and stress-free. Many appreciate the helpful and friendly staff, highlighting their excellent communication skills and supportive approach. The overall user experience is consistently described as positive, with people finding the platform straightforward and efficient. However, some customers have encountered issues with payment processing, noting occasional glitches where transactions fail or experience delays, especially with larger amounts. A few other people also felt that customer support was unresponsive or that their accounts were disabled without prior notification, leading to concerns about accessing their funds.

What people talk about most

Service

People report positive experiences with the service. Customers consistently praise the speed, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness and... See more

Payment

Consumers find payment to be ambiguous. Many reviewers praise the speed and reliability of transactions, with... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the app's ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since I started using lemfi, all my transactions have always been fast except one day that it remains in progress for a very Long time until I had to call for my refund wich I understood that all m... See more

Company replied

Rated 5 out of 5 stars

I have had a great experience using lemfi.com⁠� for sending money back home. The transactions are always fast, secure, and reliable. Their app is easy to use, and the customer service is excellent... See more

Company replied

Rated 5 out of 5 stars

Sending money is always so, so seamless and user interface has only gotten better over the years. The only thing that I would say is that sometimes (not often) a glitch would occur where the transacti... See more

Company replied

Rated 5 out of 5 stars

Great app, user friendly but having difference exchange rate same time, same app, difference users make it obvious cos why will that happen. When customer open their app they should see same rate of... See more

Company replied


Company details

  1. #67 of 115 best companies in Financial Institution

About LemFi

Written by the company

The simple and secure platform for all your international payment needs.

Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.

Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to:
  • Send money to friends and family at competitive rates.
  • Open and manage multi-currency accounts
  • Earn rewards on qualifying international payments
  • Use our app in multiple language options (English, Simplified Chinese, French, Spanish, Italian, German, Portuguese, more coming...)

    You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list

    With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.

  • Contact info

    Send Money to 20+ Countries

    Use code TRUSTPILOT during signup for a bonus Terms & Conditions apply

    4.5

    Excellent

    TrustScore 4.5 out of 5

    11k reviews

    5-star
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    3-star
    2-star
    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

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    Rated 5 out of 5 stars

    Fast timing with transaction and…

    Fast timing with transaction and reliable, but rate is not okay

    26 May 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Hi Esther,

    Thank you for taking the time to share your feedback.

    We are glad to hear that you find our transactions fast and reliable, as providing quick and dependable transfers is always one of our key priorities.

    We also appreciate your honest comment regarding our exchange rates. Our rates are based on real time market conditions and may fluctuate, and we always aim to remain competitive while maintaining transparency and reliability. Your feedback is valuable and helps us continue improving the overall experience with LemFi.

    Should you require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always here to help.

    Best regards,
    Mario

    Rated 4 out of 5 stars

    Good customer service experience from…

    Good customer service experience from Anna.

    25 May 2026
    LemFi logo

    Reply from LemFi

    Hi Olaniyi,

    Thank you for your feedback. We are pleased to hear that you had a positive experience with Anna’s customer service. Your kind words will be shared with the team.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your valuable feedback.

    Best regards,
    Jeph

    Rated 5 out of 5 stars

    Anne, I’ve been using LemFi for a while now…

    I’ve been using LemFi for a while now to send money to my family back home, and I can honestly say it has made the whole process stress-free and reliable. The transfers are fast, the exchange rates are competitive, and the fees are very fair compared to many other platforms I’ve used in the past.

    What I appreciate most is how easy the app is to use. The interface is simple and straightforward, making transactions quick and hassle-free. My family receives the money promptly, which gives me peace of mind knowing I can support them whenever needed without delays.

    Security and reliability are also important to me, and LemFi has consistently delivered. I’ve had a smooth experience so far, and their service has helped me stay connected and support my loved ones with confidence.

    I would definitely recommend LemFi to anyone looking for a convenient, fast, and trustworthy way to send money.

    25 May 2026
    LemFi logo

    Reply from LemFi

    Hi Anthony,

    Thank you for your comprehensive and insightful feedback. We are pleased to hear that LemFi has made your transfers efficient, reliable, and straightforward. We also appreciate your positive remarks regarding the ease of use of the application and the prompt receipt of funds by your family.

    We sincerely value your trust and your recommendation.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.

    We appreciate your valuable feedback.

    Best regards,
    Jeph

    Rated 4 out of 5 stars

    Because of their swiftness

    Because of their swiftness

    8 April 2026
    LemFi logo

    Reply from LemFi

    Hi Oluwaseun, 

    Thank you very much for your kind feedback.

    We are delighted to hear that you appreciate the swiftness of our service. At LemFi, we understand how important fast and reliable transfers are, and we remain committed to ensuring that our customers enjoy a smooth and efficient experience every time they use our platform.

    Your positive feedback motivates us to continue improving and maintaining the quality of service that our customers expect from us.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.

    Thank you once again for choosing LemFi.

    Best regards,
    Jaimelyn

    Rated 4 out of 5 stars

    Good communication and honesty

    Good communication and honesty

    25 May 2026
    LemFi logo

    Reply from LemFi

    Hi Bola, 

    Thank you very much for taking the time to share your feedback with us.

    We are truly pleased to hear that you value the communication and honesty you experienced with our service. At LemFi, we believe that transparency, trust, and clear communication are essential in providing the best possible experience for our customers, especially when it comes to handling financial transactions.

    Your kind words encourage us to continue maintaining high standards in the way we support and assist our users every day. We are grateful for your trust and confidence in our service.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.

    Thank you once again for choosing LemFi.

    Regards, 
    Jaimelyn

    Rated 4 out of 5 stars

    Good rate and faster transfer

    I used lemfi alot of times to send money to my home country, they provide good rate and fast transfer.

    17 April 2026
    LemFi logo

    Reply from LemFi

    Hi Muhammad, 

    Thank you very much for your wonderful feedback and for choosing LemFi for your transfers.

    We are delighted to hear that you have used our service multiple times to send money to your home country and that you are satisfied with our exchange rates and fast transfer service. Providing reliable, affordable, and efficient remittance services is extremely important to us, and it is always encouraging to know that our efforts are making a positive difference for our customers.

    Your continued trust and support mean a great deal to us, and we remain committed to improving our platform and delivering the best possible experience every time you use LemFi.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.

    Thank you once again for choosing LemFi. We truly appreciate your support.

    Regards, 
    Jaimelyn

    Rated 5 out of 5 stars

    Ease of Transfer and remittance to…

    Ease of Transfer and remittance to recipients

    22 May 2026
    LemFi logo

    Reply from LemFi

    Hi Olufemi, 

    Thank you very much for taking the time to share your feedback with us.

    We are delighted to hear that you are satisfied with the ease of transfers and remittances to your recipients through LemFi. Providing a seamless, fast, and reliable transfer experience is one of our top priorities, and it is truly rewarding to know that our service has been helpful to you.

    At LemFi, we continuously strive to improve our platform to ensure that sending money to family, friends, and loved ones remains simple, secure, and convenient for all our users. Your positive feedback motivates us to continue delivering the best possible experience.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.

    Thank you once again for choosing LemFi and for trusting us with your transfers.

    Regards, 
    Jaimelyn

    Rated 4 out of 5 stars

    Good Service

    Fast response time

    25 May 2026
    LemFi logo

    Reply from LemFi

    Hi Chinedum,

    Thank you for choosing LemFi.

    We are glad to hear that you are satisfied with our service. Your feedback means a lot to us.

    If you require any assistance, please do not hesitate to contact our support team at [support@lemfi.com].

    Thank you for your feedback! 

    Regards,
    Jaimelyn

    Rated 4 out of 5 stars

    LemFi is good

    LemFi is good
    Anna

    25 May 2026
    LemFi logo

    Reply from LemFi

    Hi Divya, 

    Thank you very much for your kind feedback.

    We are delighted to hear that you had a good experience with LemFi. Providing reliable and efficient service to our customers is very important to us, and your positive feedback truly means a lot to our team.

    We also appreciate your kind mention of Anna. We will ensure that your feedback is shared with her, as recognition like this encourages our team to continue delivering excellent customer support.

    At LemFi, we remain committed to making international transfers simple, secure, and seamless for all our users, and we are grateful for the trust you place in us.

    If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.

    Thank you once again for choosing LemFi.

    Best regards,
    Jaimelyn

    Rated 5 out of 5 stars

    Very reliable and stress free…

    Very reliable and stress free transactions. I jus wish they'll improve on their rates

    25 May 2026
    LemFi logo

    Reply from LemFi

    Hi Adetayo,

    Thank you for taking the time to share your feedback and experience with LemFi.

    We are pleased to hear that you find our service reliable and that your transactions have been stress-free. Providing a seamless and dependable experience for our customers remains one of our top priorities.

    We also appreciate your feedback regarding our exchange rates. We understand how important competitive rates are, and your comments have been noted and shared with the relevant team as we continuously work to improve our services and overall customer experience.

    Thank you once again for your continued support and trust in LemFi.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Roselle

    Rated 5 out of 5 stars

    Everything is excellent

    I love lemfi. And have also spoken with ava.

    25 May 2026
    LemFi logo

    Reply from LemFi

    Hi Sunday,

    Thank you for taking the time to share your feedback with us.

    We are truly delighted to hear that you love using LemFi and that you had a positive experience speaking with Ava. Providing excellent service and support to our customers is very important to us, and your kind words are greatly appreciated.

    Your support and trust mean a lot to our team, and we remain committed to delivering a seamless and reliable experience for you at all times.

    Thank you once again for choosing LemFi.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Roselle

    Rated 4 out of 5 stars

    Good experience with Anna

    I have been using the app for months just for minimal transactions because I didn’t trust it enough. Today I encountered an issue and called them again customer service with honestly low expectations. To my surprise, the customer service was fast, friendly, spoke with clear English (which is becoming rare these days) and solved my issue right away. Afterwards, I received a follow-up call from Anna asking about my experience. What a nice service!

    25 May 2026
    LemFi logo

    Reply from LemFi

    Hi Sherouk,

    Thank you for taking the time to share your experience with LemFi.

    We truly appreciate your honest feedback and are delighted to hear that your recent experience with our customer support team exceeded your expectations. It is wonderful to know that your issue was resolved promptly and that you found the support provided to be friendly, professional, and helpful.

    We are also pleased to hear that Anna’s follow-up call added positively to your overall experience. Providing excellent customer service and ensuring our customers feel supported and valued are very important to us.

    Your trust and confidence in LemFi mean a great deal to us, and we are grateful for the opportunity to continue serving you. Thank you once again for your kind words and continued support.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Roselle

    Rated 5 out of 5 stars

    It easy to send money on the app and…

    It easy to send money on the app and fast. The customer service is great as well from PJ

    25 May 2026
    LemFi logo

    Reply from LemFi

    Hi Samuel,

    Thank you for taking the time to share your feedback and experience with LemFi.

    We are delighted to hear that you find the app easy to use and that your transfers are processed quickly. It is also wonderful to know that PJ provided you with great customer service and support during your experience with us.

    Your kind words and support mean a lot to our team and encourage us to continue delivering reliable service and excellent customer support to all our users.

    Thank you once again for choosing LemFi. We truly appreciate your trust and continued support.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Roselle

    Rated 5 out of 5 stars

    LEMFII IS A VERY GOOD SERVICE…

    05 25 2026LEFI IS A VERY GOOD SERVICE TO ME AND TO SO MANY PERSONS I KNOW.

    25 May 2026
    LemFi logo

    Reply from LemFi

    Hi Emmanuel,

    Thank you for taking the time to share your feedback and experience with LemFi.

    We are truly delighted to hear that LemFi has been a very good service for you and for many people you know. Your trust, support, and recommendation mean a great deal to us.

    At LemFi, we remain committed to providing reliable, seamless, and efficient services to all our customers, and feedback like yours motivates us to continue improving and delivering the best possible experience.

    Thank you once again for choosing LemFi. We sincerely appreciate your continued support.

    Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.

    We are always available to assist you.

    Best regards,
    Roselle

    Rated 5 out of 5 stars

    Great.

    Lemfi is very helpful and ther are professional

    25 May 2026
    LemFi logo

    Reply from LemFi

    Dear Stanley,

    Thank you for your kind feedback.

    We are delighted to hear that you found LemFi helpful and professional. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.

    Your support and trust encourage us to continue providing the best possible service to our customers.

    If you need any further assistance, please feel free to email us at support@lemfi.com.

    Kind regards,
    Angelica

    Rated 5 out of 5 stars

    Good service

    25 May 2026
    LemFi logo

    Reply from LemFi

    Dear valued Customer,

    Thank you for your feedback.

    We are pleased to hear that you are satisfied with our service. Your support is greatly appreciated and motivates us to continue delivering a reliable experience for our customers.

    If you need any further assistance, please feel free to email us at support@lemfi.com.

    Kind regards,
    Angelica

    Rated 5 out of 5 stars

    Very good and the service is very…

    Very good and the service is very professional. I do recommend them to anyone. Ava is a good person and was kind in her approach.

    25 May 2026
    LemFi logo

    Reply from LemFi

    Dear Benedict,

    Thank you so much for your kind words and positive feedback.

    We are truly delighted to hear that you found our service professional and satisfactory. Your recommendation means a great deal to us.

    We are especially pleased to know that Ava made such a positive impression through her kindness and approach. We will be sure to share your wonderful feedback with her and the rest of the team.

    If you need any further assistance, please feel free to email us at support@lemfi.com.

    Thank you once again for choosing LemFi. We look forward to continuing to serve you.

    Kind regards,
    Angelica

    Rated 5 out of 5 stars

    Very Excellent

    Very Excellent

    25 May 2026
    LemFi logo

    Reply from LemFi

    Dear Ganiyat,

    Thank you for your feedback.

    We are delighted to hear that you had a very excellent experience with our service. Your kind words are truly appreciated and serve as encouragement for our team to continue delivering high-quality support.

    If you need any further assistance, please feel free to email us at support@lemfi.com.

    Regards,
    Angelica

    Rated 5 out of 5 stars

    Great experience with LemFi

    Great experience with LemFi, Thanks BJ

    25 May 2026
    Unprompted review
    LemFi logo

    Reply from LemFi

    Dear Zainab,

    Thank you for your feedback.

    We are glad to hear that you had a great experience with LemFi. We truly appreciate your kind words and are happy to know that BJ was able to assist you effectively.

    Your satisfaction means a lot to us, and we will be sure to share your feedback with the team.

    If you need any further assistance, please feel free to email us at support@lemfi.com.

    Kind regards,
    Angelica

    Rated 5 out of 5 stars

    I really love the fact that Lemfi has…

    I really love the fact that Lemfi has savings account. Hope the interest rate can increase soon. Also the transfer rate is mostly good. However, rate are sometimes low when compared to other platforms.

    I spoke to Achie today and he was very professional and patient.

    25 May 2026
    LemFi logo

    Reply from LemFi

    Dear valued customer,

    Thank you for your thoughtful feedback.

    We are glad to hear that you appreciate the savings account feature on LemFi, as well as the overall transfer rates. We also take note of your comment regarding interest rates and pricing competitiveness, as continuous improvement is very important to us.

    We are especially pleased to hear your positive feedback about your interaction with Achie. We will be sure to share your kind words with him and the team, as it is always encouraging to receive recognition for their professionalism and patience.

    If you need any further assistance, please feel free to email us at support@lemfi.com.

    Kind regards,
    Angelica

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