Lemon Cymbals (UK) Reviews 

216
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the top-notch quality of the products, highlighting that replacement cymbals and mesh heads work seamlessly and deliver astonishing performance compared to original equipment. Consumers frequently mention the prompt delivery and exceptional service, noting that parcels arrive quickly and ahead of schedule. Some people also felt that the website ordering process was simple and straightforward, while items were securely packaged and protected. Reviewers additionally noted that the hardware integrates smoothly with various drum modules and performs reliably right out of the box. Buyers appreciated the great prices and helpful communication throughout their purchase journey.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting top-notch quality, great value, and excellent... See more

Quality

Consumers find quality to be positive, highlighting durable cymbals, well-performing mesh heads, and... See more

Service

Clients share positive opinions on service, consistently highlighting quick response times, fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Queried whether or not my Premier Powerplay X E-kit would work with their Hi-Hats. Andy replied that he had no knowledge of the brand but he was willing to fully refund me if they didn’t. So I ordered... See more

Company replied

Rated 5 out of 5 stars

Quick delivery and outstanding customer service. I experienced a very small issue after ordering a 14" hi-hat, and Andy was absolutely fantastic throughout the whole process. He replied to my messag... See more

Company replied

Rated 5 out of 5 stars

An easy 5 stars for this company. I would give more if I could. From simple ordering on their website just 2 days ago to the order arriving just now, it's been a fantastic experience. I had a question... See more

Company replied

Rated 5 out of 5 stars

My experience with Lemon UK has been fantastic. When I have made an order with them, they have been very prompt to respond and very quick with the despatch. The delivery time is fast too. T... See more

Company replied


Company details

  1. Musical instrument shop

Written by the company

We sell the full range of Lemon cymbals with FAST, FREE shipping to UK mainland with the option of express 48 hour shipping. Choose from a range of 2-zone and 3-zone cymbals from 9″ up to 20″ as well as 3 different type of hi-hats. We also offer a range of Lemon cymbal packs, which are a great way of upgrading and saving money too. Lemon cymbals offer fantastic value for money, are highly durable and are a great cost-effective alternative to Roland cymbals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

216 reviews

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Asks customers to review

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Replied to 75% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(216)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick service!

Quick service. I’m a big fan of the Lemon ecymbals!

1 July 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Haha, so are we Sean! Glad you are a happy customer.

Rated 5 out of 5 stars

Happy

Fast delivery, nicely packaged. Purchased 10” splash and 15” china, work well with my Roland TD27K.

5 July 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Great to hear you are happy with your purchase Paul. Lemon cymbals are fully compatible with the TD-27 (amongst other Roland modules).

Rated 5 out of 5 stars

Exactly what it says on the tin

Exactly what it says on the tin. Feels great and like a ‘proper’ china due to the shape. This is my second lemon cymbal and they’re both brilliant. Fast shipping too. Buy with confidence.

18 June 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thanks Andy. Positive reviews like this make all the difference, so it is much appreciated.

Rated 5 out of 5 stars

Convenient access to quality Lemon cymbals

Fast, easy service. No waiting forever for deliveries from China. Good quality product. The two piece hi hat now comes with a washer that makes it possible to use the included clutch with no messing about setting up. I made mine work with a TD17 straight away, very little adjustment (Roland says two piece hats are not compatible!). I play my kit every day and have had no problems at all with Lemon cymbals.

10 June 2024
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Reply from Lemon Cymbals (UK)

Thanks for your review Jim. Yes, the Lemon 2-piece hi-hats are certainly compatible with the more modern Roland modules.

Rated 5 out of 5 stars

Great experience all round

Great communication, human feedback and answered questions about the compatibility of products with my drum module. Clear and accurate on international shipping. Package well wrapped. Couldn’t ask for more. Genuine 5*

29 May 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thank you for the review David. I hope the recipient was pleased!

Rated 5 out of 5 stars

Very helpful.

Andy at Lemon is very helpful. Kept me up to date in how things were progressing on a back order as well as helping to find a part I needed for the cymbals.
Would definitely recommend.

29 May 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thank you for the kind review David. We try our very best to keep all customer updated and to provide as much information as possible.

Rated 5 out of 5 stars

I still haven’t received my order yet.

I still haven’t received my order yet.

I realise this is entirely down to your courier Evri, but I can’t give you a higher rating without having had any experience of the cymbal yet.

Edit: I’ve increased my rating because Lemon Cymbals themselves have gone out of their way to help me get this problem sorted and it’s really Evri who deserve the one star review.

29 April 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Hi Chris. I am sorry you are still waiting for your cymbal delivery. I have chased up Evri today so should have feedback for you shortly. I will email you with further details when I have a response from the courier. I completely understand your frustrations and please accept my sincere apologies for this.

Rated 5 out of 5 stars

Great seller

Great seller, fast shipping, and love the product. Got the splash and the china and added them to a Roland kit - awesome.

22 April 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Great to hear you are happy with your cymbals and thank you for taking the time to leave us your feedback.

Rated 5 out of 5 stars

Excellent response.

I had an issue as the delivery company delivered my parcel to the wrong address. But when I contacted lemon cymbals the issue was immediately solved and I received a replacement with a couple of days.

19 April 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Great to hear Ben. We got you sorted in the end :)

Rated 5 out of 5 stars

Great product crash cymbal

Great product crash cymbal, was well packaged and was kept up to date with delivery, would definitely use lemon cymbals again.

19 April 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Thanks for the feedback - it is much appreciated.

Rated 5 out of 5 stars

Great delivery time it took me ten…

Great delivery time it took me ten hours to make them work with millennium 1000 Brian if that help the company with there trouble shooting I just lov the productworks fantastic well pleased I don't know about customer servise not used it but I think they would be well helpful if I needed it thank you lemon

12 April 2024
Lemon Cymbals (UK) logo

Reply from Lemon Cymbals (UK)

Cheers! You know where we are if you need us :)

Rated 5 out of 5 stars

An absolutey amazing company

An absolutey amazing company. Some of my items were a pre-order so they were delayed, and the customer service was perfect. Very responsive and gave regular updates on the status of my order. Would highly recommend!

6 March 2024

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