Lendaly Reviews 491

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including clear communication and quick solutions. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the simple and straightforward application process. However, some people were dissatisfied with the customer service, mentioning that their concerns were not always listened to or that the files needed were complicated. A few other people also felt that the choice of lenders was not aligned with their needs, and some noted issues with receiving messages outside of standard business hours.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency, speed, and helpfulness.... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive, helpful, and... See more

Response time

Customers had positive experiences with response time, praising the quick and prompt responses from the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting it as easy, user-friendly, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Even though didnt get a loan which was my fault lendaly was prompt and very professional and pleasure to deal with

Company replied

Rated 4 out of 5 stars

Initial approach to find expectations is on point.

Company replied


Company details

  1. Finance broker

Written by the company

Lendaly is Australia and UK's free, online, one-stop shop for business finance. Our platform allows business owners to match with prequalified offers from our network of 40+ lenders in under 60 seconds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

491 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good service

Good service

25 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you had a good experience with our service. If you ever need assistance again, we're here to help.

Rated 5 out of 5 stars

Great experiences overall rating ☆☆☆☆☆…

Great experiences overall rating ☆☆☆☆☆ 5 stars

23 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your amazing 5-star rating! ⭐⭐⭐⭐⭐ We're thrilled to hear you had a great experience with us. Your feedback means a lot, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great experience

Great experience

22 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you! We're glad you had a great experience with us. We appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Very helpful

22 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're delighted to hear that you found our service helpful. We're always here to assist you with your financial needs.

Rated 5 out of 5 stars

Lendaly are great to deal with

Lendaly are great to deal with, there’s no waiting around for answers or delays. I’ve been really impressed with their service, Thankyou!

17 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're thrilled to hear that you found our service prompt and efficient. We appreciate your kind words and are always here to assist you. Thanks for choosing Lendaly.

Rated 4 out of 5 stars

Fast assessment

Fast assessment

15 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found our assessment process fast and efficient. Our goal is to provide a smooth and hassle-free experience. Let us know if you need any further assistance.

Rated 4 out of 5 stars

Your staff is kinds

9 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad to hear our staff made a positive impression. Providing friendly and supportive service is very important to us.

Rated 2 out of 5 stars

Misinformation

I have had a number of calls from lenders the I already deal with they can’t help nor beat the line of credit I have now.
So the consultant that call me saying she could get me a 1% line of credit for 3 years lied and none of your lenders can do this.

7 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

hank you for your feedback. We're sorry to hear about your experience. Our goal is to provide accurate information and connect you with lenders who can best meet your needs. While our consultants aim to present competitive options, the final terms are determined by the lenders after they review your profile. Please feel free to contact us at support@lendaly.com.au so we can address this matter further.

Rated 5 out of 5 stars

Very smooth and easy onboarding process…

Very smooth and easy onboarding process to clarify lending options. Instantaneous options.

8 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're thrilled to hear you found the onboarding process smooth and efficient, with clear lending options provided quickly. We appreciate your support.

Rated 5 out of 5 stars

Great help would recommend

Great help would recommend

10 December 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found our service helpful. We appreciate your recommendation.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Quick response times.

2 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for sharing your experience! We're delighted to hear that our team was friendly and made the application process simple for you. Your satisfaction is our priority.

Rated 5 out of 5 stars

I think they were friendly and made the…

I think they were friendly and made the application process very simple

2 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for sharing your experience! We're delighted to hear you found our team friendly and the application process straightforward. Your feedback means a lot to us.

Rated 5 out of 5 stars

Great guidelines and easy access to…

Great guidelines and easy access to resources and information

2 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found our guidelines clear and our resources easily accessible. Your experience matters to us.

Rated 4 out of 5 stars

Easy to use

Easy to use, quick and simple with fast approval

1 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're thrilled you found the process easy, quick, and efficient. We're here to help if you need anything further.

Rated 5 out of 5 stars

Very easy sign up

Very easy sign up, very simple questions.

1 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the sign-up process straightforward and simple. Let us know if there's anything else we can assist you with.

Rated 5 out of 5 stars

Good customer service

Very grateful experience

27 December 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're thrilled to hear you found our service super helpful. Let us know if there's anything else we can assist you with.

Rated 5 out of 5 stars

Was a pleasure using this platform

Was a pleasure using this platform

23 December 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're delighted to hear you had a positive experience using our platform. We look forward to assisting you again in the future.

Rated 3 out of 5 stars

Super helpful!

20 December 2024
Unprompted review
Lendaly logo

Reply from Lendaly

hank you for your feedback! We're thrilled to hear you found our service super helpful. Let us know if there's anything else we can assist you with.

Rated 5 out of 5 stars

Fast & prompt with there service

Fast & prompt with there service
Answers questions with a professional & make you feel comfortable

17 December 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for sharing your experience! We're thrilled to hear our team was fast, professional, and made you feel comfortable throughout the process. Your satisfaction is our priority.

Rated 5 out of 5 stars

Staff were absolutely amazing…

Staff were absolutely amazing explaining everything keeping me updated with everything amazing can’t fault them

11 December 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're delighted to hear that our team kept you informed and provided exceptional service throughout the process. Your satisfaction is our priority, and we truly appreciate your feedback.

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