Lendaly Reviews 491

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including clear communication and quick solutions. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the simple and straightforward application process. However, some people were dissatisfied with the customer service, mentioning that their concerns were not always listened to or that the files needed were complicated. A few other people also felt that the choice of lenders was not aligned with their needs, and some noted issues with receiving messages outside of standard business hours.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency, speed, and helpfulness.... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive, helpful, and... See more

Response time

Customers had positive experiences with response time, praising the quick and prompt responses from the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting it as easy, user-friendly, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Even though didnt get a loan which was my fault lendaly was prompt and very professional and pleasure to deal with

Company replied

Rated 4 out of 5 stars

Initial approach to find expectations is on point.

Company replied


Company details

  1. Finance broker

Written by the company

Lendaly is Australia and UK's free, online, one-stop shop for business finance. Our platform allows business owners to match with prequalified offers from our network of 40+ lenders in under 60 seconds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

491 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very helpful,quick to respond and…

Very helpful,quick to respond and provide quick solutions

14 March 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear you found our team helpful and responsive in providing quick solutions. We're always here to assist you.

Rated 4 out of 5 stars

Instantly respond

13 March 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you experienced a quick response. Let us know if we can assist you further.

Rated 4 out of 5 stars

Easy to understand and seems to be…

Easy to understand and seems to be working great.

12 March 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the process easy to understand and that everything is working well. Let us know if you need any further assistance.

Rated 4 out of 5 stars

Very good service and connected with…

Very good service and connected with lenders straight away however lenders offer minimum credit limit.

12 March 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found our service efficient and got connected with lenders quickly. We understand that credit limits can vary by lender, and we appreciate your input. If you'd like to explore other options, we're happy to assist.

Rated 5 out of 5 stars

Guys are great to deal with

Guys are great to deal with, very professional

13 March 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad you had a great experience with our professional team. If you need any further assistance, we're here to help.

Rated 5 out of 5 stars

Really receptive team

Really receptive team, focussed on my business needs and worked through the process easilu

6 March 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear our team was receptive and focused on your business needs, making the process easy for you. We're always here to help.

Rated 4 out of 5 stars

Lendally gives you an answer in seconds

The automatic system works wonders , nothing wrong with it

22 February 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear the automated system worked well for you. If you ever need further assistance, we're here to help.

Rated 2 out of 5 stars

When I filled out the application I put…

When I filled out the application I put in that I needed $70000 and when people called they were told that I needed $25000

24 February 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. We’re sorry for any miscommunication regarding your loan amount. We strive for accuracy and will review this to ensure a smoother experience. Please feel free to reach out on support@lendaly.com.au so we can assist you further.

Rated 5 out of 5 stars

Very polite staff

Very polite staff, they help me to understand the loan process. They are very clear about documents and other stuff for the loan

23 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad our team could help you understand the loan process and provide clear guidance on the required documents. If you need any further assistance, we're always here to help.

Rated 4 out of 5 stars

The form was easy and intuitive

The form was easy and intuitive. I had a direct answer to follow up with lenders in minutes.

10 February 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the process easy and intuitive. Helping you connect with lenders quickly is what we strive for.

Rated 5 out of 5 stars

It was really good service thank you

It was really good service thank you, for putting my priorities first and understanding my situation.

11 February 2025
Unprompted review
Lendaly logo

Reply from Lendaly

We appreciate your kind words! Putting our customers first and understanding their needs is our top priority. We're glad we could assist you.

Rated 3 out of 5 stars

Reasons time wasn't as quick as would…

Reasons time wasn't as quick as would have liked an takes a bit of time to filldociments

10 February 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thanks for your feedback! We strive to make the process as fast as possible while ensuring all necessary details are covered. We appreciate your patience and are always looking for ways to improve.

Rated 4 out of 5 stars

Friendly staff very helpful & super easy

Friendly staff very helpful & super easy

6 February 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thanks for your kind words! We're glad you found the process easy and our team helpful. Let us know if we can assist you further.

Rated 5 out of 5 stars

Very helpful team

Very helpful team. Nothing was to hard.

4 February 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're glad our team could assist you and make the process smooth. If you ever need further support, we're here to help.

Rated 3 out of 5 stars

I would liked to find more clean info…

I would liked to find more clean info about who can apply and who not

30 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. Please feel free to reach out to us at support@lendaly.com.au with any questions—we’re always here to help.

Rated 5 out of 5 stars

Lendaly

I received a call and the response time was fast. The voice was clear and website was easy to navigate.

31 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're pleased to hear that you had a quick response, clear communication, and an easy experience navigating our website. We appreciate your support.

Rated 5 out of 5 stars

Quick but couldn't help

30 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback. We're glad we could respond quickly, though we're sorry we couldn't assist further. If your situation changes, we'd be happy to help again in the future.

Rated 5 out of 5 stars

The website was extremely easy to use

The website was extremely easy to use, and the matched companies called and made offers to choose from.

31 January 2025
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the website easy to use and that the matched lenders provided you with great options. We appreciate your support.

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