Lendermarket Reviews 718

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

I recently started investing with Lendermarket and so far I'm happy with my experience. The platform is easy to use, and it didn't take long to understand how everything works. I like that investing... See more

Rated 1 out of 5 stars

They barely respond, and they refuse to delete my account although I asked for that multiple times! Remember, you can lose your money with Lendermarket. Stay away from them!

Company replied

Rated 5 out of 5 stars

I got the chance to meet their CEO and part of the team and I only have good words about them. I have Been invested for 2 years now and my portfolio has been growing at a great pace. Trustworthy place... See more

Rated 5 out of 5 stars

Great platform with easy to invest and earn very good intrest rate! Auto Invest is a great tool that helps simplify investing. New Auto Invest FLEX tool give me the flexibility to access my funds when... See more

Company details

  1. Investment service
  2. Finance broker
  3. Investment company
  4. Loan agency
  5. Money transfer service

Written by the company

Lendermarket is an online investment platform that connects investors to alternative investment opportunities offered by a range of carefully selected lending partners. We believe that the key to investment success is striking the right balance between risk and reward in your portfolio. We focus on helping our customers to achieve long-term profitability by offering a wide list of credit portfolios with different risk levels and building the most accessible platform that is both secure and easy to use.


Contact info

4.0

Great

TrustScore 4 out of 5

718 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
Lendermarket logo

Reply from Lendermarket

Hi Claus,

Thank you for your review!
We're so glad to know you had a positive experience with our team. We value your trust and will continue working to provide fast, efficient, and personalized support.

Best regards

Rated 4 out of 5 stars

Great Improvement over the years

I started to invest when Lendermarket began to be in turmoil. ( very unlucky timing)
After a year of uncertainty lendermarket began to release funds, revamp the platform to reflect a new start.
Since then Lendermarket has delivered IMMENSE results in term of payment in time (0-1 in pending, overall 95% of loan performing. Constant improvement on statistics showed with monthly update.
Lendermarket is really building trust and I'm glad to be in.

4 June 2025
Lendermarket logo

Reply from Lendermarket

Thank you so much for your trust and support!

We’re thrilled to hear that the improvements are making a real impact.
Your feedback motivates us to keep delivering better results every day. 🚀

Best regards

Rated 5 out of 5 stars

I have not faced any trouble mentioned

I have not faced any trouble mentioned. Very happy

22 May 2025
Lendermarket logo

Reply from Lendermarket

Hello,

Thank you for your feedback. We're glad to hear you're satisfied with our service.
We're always here to help!

Best regards,

Rated 4 out of 5 stars

Finally received all pending payments

Finally I received all of my pending payments after 1,5 year. Although it failed my trust in the platform I am glad that the 18% pending payment was honoured.

I removed my previous negative reviews and seeing promising performance of the LM2 platform I may consider increasing my portfollio there in the future.

15 May 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello Michał,

Thank you for updating your review and for sharing your experience.
We understand that the situation has caused frustration and may have affected your trust. We're glad to hear that all pending payments have now been resolved!
It's encouraging to know you're seeing promising performance on the LM2 platform. Your openness to reconsider expanding your portfolio is truly appreciated, and we look forward to continuing to earn your trust.

Best regards,

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

28 April 2025
Lendermarket logo

Reply from Lendermarket

Hello,

thank you for sharing your experience, we are glad you had a good experience with our customer support team!
Feel free to reach out anytime.

Best regards,

Rated 5 out of 5 stars

super quick and friendly answer

super quick and friendly answer, that solved my problem.

22 April 2025
Lendermarket logo

Reply from Lendermarket

Thank you so much! 😊
We're always happy to assist, feel free to reach out anytime.

Rated 5 out of 5 stars

So far very good

My wife opened an account about two months ago and so far everything is working fine with great returns.

6 April 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Thank you so much for your kind words!

We’re really happy to hear that everything is going smoothly for both of you.

Your trust means a lot to us, and we look forward to continuing this journey together.

Warm regards,
Lendermarket

Rated 5 out of 5 stars

Awesome platform

They paid me up until today and overpassed crisis period pretty well

2 April 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Jose,

Thank you for your kind words!

We’re really glad to hear that you've had a good experience and that you recognize the improvements made during challenging times. Your support means a lot to us.

Thanks for being part of the Lendermarket community!

Rated 5 out of 5 stars

Customer support always answered…

Customer support always answered quickly. When there are late payments (that's part of the risk), the capital was still working and bearing fruits. Despite the liquidity disturbance, they handle the situation very well.

31 March 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Ben,

Thank you for your thoughtful review!

We truly appreciate your recognition of our support team.
We're constantly working to improve transparency and maintain investor confidence — even during more complex periods.

Thanks again for your trust and for being part of Lendermarket!

Rated 5 out of 5 stars

Great customer service

Great customer service! I had an issue with my investment strategy and was able to work out a good solution with Marta. The whole experience was easy and she was very helpful, not just in developing a suitable fix, but then also in implementing the solution. It's always nice to know that there are competent people working to help you and that was certainly the case here.

27 March 2025
Lendermarket logo

Reply from Lendermarket

Hello,

Thank you so much for your kind words!
We're thrilled to hear that our support team was able to help you resolve your investment strategy issue and that you had a positive experience.
We take great pride in providing exceptional customer service, and it's fantastic to know that we made the process easier for you.

We truly appreciate your feedback and are glad to have had the opportunity to assist you. If you ever need anything else, don't hesitate to reach out!

Best regards

Rated 5 out of 5 stars

Good experience with LM

I would like to thank Lendermarkt support Team for helping me with an issue regarding a pending loan in . They were very responsive and open to explore workarounds to accelerate the loan retrieval. Despite some negative opinions I have read I have the impression they do their best to improve the customer experience.

21 March 2025
Lendermarket logo

Reply from Lendermarket

Hi Jose,

Thank you so much for your kind words and for taking the time to share your experience with Lendermarket! 😊

We truly appreciate your recognition of our support team’s efforts. Our goal is always to provide the best possible assistance and find effective solutions for our valued investors. Your trust and positive feedback motivate us to keep improving and enhancing the customer experience.

If you ever need any further assistance, please don’t hesitate to reach out. We’re always here to help!

Best regards,

Rated 5 out of 5 stars

Takes Time But Worth It

I had given up on my investments till January last year. But they eventually started paying slowly, slowly in tranches and today my entire PP was cleared.
They are coming up with some really good offers in version 2, and I am actively investing there as well.
Edit: I cant believe how good this platform has become in 2025. I am waiting for new promotion offers to invest more :)

12 March 2025
Lendermarket logo

Reply from Lendermarket

Hello Akash,

Thank you for your kind words!
We always do our best to improve 🚀

Best regards

Rated 5 out of 5 stars

Very good platform

10 March 2025
Lendermarket logo

Reply from Lendermarket

Hello Adam,

Thank you for taking the time to review us, we really appreciate it.
We always do our best to improve 🚀

Best regards

Rated 5 out of 5 stars

Nice Platform and High Earnings

I recently started to use Lendermarket. It is a nice platform and they give pretty high yields. I am getting good earnings.

6 March 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello Giovanni,

Thank you for taking the time to write a review. We are happy you like our platform.

Best regards,

Rated 1 out of 5 stars

SCAM SCAM SCAM!!!!!!!

I've been waiting for my money back for almost 3 YEARS and they haven't given me any solution. Don't invest your money here!!

1 March 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hi Juan,
Sorry that you have not a good experience.
However, please remember we are simply a platform to connect you to various loan originators, and do not control the performance of the loan you have invested in. Whats more, we have tried on multiple occasions to assist you, but you have not accepted our assistance, we have also secured you steady weekly payments to you, we always do everything in our power to assist our investors as you know.

Rated 5 out of 5 stars

Had a wild ride the last year

Had a wild ride the last year, but once I understood how the platform ticks, it all made sensed the profit has been extremely good, and I'm clearing a few thousand euroto my bank monthly.
The trick is to ensure all investments are in the new platform. You may notice that all reviews are super good or super bad.
The bad are the ones who don move their investment to the new platform so payment are slow, I was that guy, but I migrated to the new platform in October and it has been perfect since! These are the 5 STAR REVIEWS!
The reason is the new platform is prioritised because it is automated and If there is left over, the old platform gets returns. The have and have to, so I hope to help everyone who has pending payment in saying if you want the investment to work perfect with loans that are under licence MIGRATE TO THE NEW PLATFORM and it will be a dream.

8 February 2025
Lendermarket logo

Reply from Lendermarket

Hello Mohammed,

Thank you for your kind words. We appreciate the time you took to write this review.

You are absolutely right about the migration to our LMv2, everything is automated. Loan repayments are paid to a clearly defined monthly schedule, and there has never been cash drag (Pending payments) exceeding 10 days on this platform. 🚀

We are really glad to hear that you appreciate our work!

Best regards

Rated 5 out of 5 stars

Slow recovery of the platform

There were some issues in migrating pending payments now, but support helped me. Slowly getting paid after a 1.5-year hiccup.

25 February 2025
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello Beni,

Thank you for taking the time to write us a review, we are happy you had a good experience with our customer support team.
We always strive to improve 🚀

Best regards

Rated 1 out of 5 stars

Pending payment must be a misnomer…

Pending payment must be a misnomer Never Payment. I have been writing them since May 24. I always get responses such as:" ok, funds from LMV1 will be transferred soon to your LMV2" etc...while giving you the opportunity to request payment in installments. the message:" you can access our next Pending Payments schedule via our priority request form:" Such installments amount to 70€ here, 80€ there, with a few months apart. I write this comment in feb 25 and the bulk of my account still frozen. They claim it is not frozen, however they fail to mention under which covenant they freeze my money under. As per the option they provide, that is to re invest the money you have on you LMv1 with their auto invest option my reply is a "no thanks" give me my money. Stay away from this platform

8 May 2024
Unprompted review
Lendermarket logo

Reply from Lendermarket

Hello,

We are sorry that you are experiencing this issue. Please email us at support@lendermarket.com, we are always here to help.

Kind regards,

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