Lendly Reviews 

9,913
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,945 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the very friendly and knowledgeable staff members for providing exceptional, patient, and polite assistance throughout the entire loan application process. Many people note that the digital platform offers a fast, smooth, and remarkably easy user experience when they are needing emergency funds quickly. Some reviewers were not happy with unexpected payment schedules, arguing that certain billing practices resulted in confusing balances and extra fees. Consumers additionally mentioned concerns regarding automatic payroll deductions occurring much more frequently than initially expected.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the friendly, helpful, and knowledgeable... See more

Customer service

Reviewers mention positive feedback about customer service, expressing appreciation for agents who provide... See more

User experience

Reviewers highlight positive aspects of user experience, noting an extremely efficient, fast, and... See more

Service

Consumers find service to be positive, highlighting that staff members are very professional, patient, and... See more

Payment

People report positive experiences with payment processes, frequently highlighting the empathy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jerry, who was a female and I pray I spelled that right, was so helpful and patient with me, and so was Ashley. Kay, the very 1st person I talked to, did not really do so well because Jerry did what s... See more

Company replied

Rated 5 out of 5 stars

My most recent call was to Lendly was handled by, Lisa! She was truly amazing through our entire phone call. If I had to rate the customer service that she provided in spite of ALLLL of my questions…... See more

Company replied

Rated 5 out of 5 stars

I must be honest and say i was behind on a payment. When i called in i was greeted by Lisa. Such a sweet voice and she quickly verified me and got into my account. You could hear the empathy in her vo... See more

Company replied

Rated 5 out of 5 stars

Great experience, can even instantly get the loan which really helps when you need the money fast

Company replied


Company details

  1. Non-bank financial service

Written by the company

Lendly loans ranging from $1,000 - $2,000 are funded in as fast as 24 hours. The loans are primarily repaid directly from your paycheck and supported with world-class customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(9,913)

1,896 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Relatively easy

Relatively easy. Fingers crossed that my entire experience with this company is way better than all the rest. I’m optimistic, so far.

3 October 2026
Unprompted review
Rated 5 out of 5 stars

Jay was Phenomenal on my call

Jay was Phenomenal this morning with his customer service skills, his active listening and his willing to ensure my problem was addressed and taken care of. He placed me on hold a few times to work on my account and with a situation that occurred , he came back on the line to give me updates and inform me of the progress. He is an individual who excels and I can honestly hear it in his tone that he likes to help people and make their day to achieve the best result and outcome. I am ecstatic that he was the agent that personally took my call to ensure I was taken care of and concluded in the end of the call that he would personally reach back to me on Monday with a full resolution to my situation that is beneficial to me. Thank you so very much Jay for your assistance today in the matter of my account and the full effort you have put into today's call .

2 October 2026
Unprompted review
Rated 5 out of 5 stars

Kara

Kara, a member of Lendly’s customer service team, is professional, compassionate, and understanding.

2 October 2026
Unprompted review
Rated 5 out of 5 stars

I just want to say that Lisa was very…

I just want to say that Lisa was very helpful, she listened to my concerns and she responded with confidence and with good knowledge of what she was doing to help me. Thank you again to Lisa for helping me and thank you to Lendley

2 October 2026
Unprompted review
Rated 5 out of 5 stars

Chaaachinnggg

Got the offer in the mail. Applied. Got approved and received my funds all in the same day! Thank you Lendly! Very fast process!

1 October 2026
Unprompted review

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