Lendly Reviews 

9,944
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,970 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, patient, and knowledgeable during every single phone conversation. Consumer feedback shows that the loan application process is remarkably fast and straightforward, allowing people to secure needed funds without unnecessary hassle. Reviewers often describe the overall service as smooth and professional from beginning to end. However, some customers also noted unexpected extra charges and expressed deep frustration regarding the automated payment schedule. A few reviewers mentioned that billing fees accumulated rapidly over time, making it difficult to significantly reduce the principal balance despite making timely payments.

What people talk about most

Customer service

Customers expressed great satisfaction with the wonderful and efficient customer service, highlighting polite... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting that representatives are... See more

User experience

Users describe positive interactions with user experience, highlighting the application process as... See more

Service

People report positive experiences with service, noting that agents are informative, courteous, and extremely... See more

Payment

Reviewers highlight positive aspects of payment processing, noting that staff members are helpful when... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just want to express the excellent customer service and care that I received from Dom on yesterday and CI Ci. These agents are amazing and literally took the time with me. I am recovering from surge... See more

Company replied

Rated 5 out of 5 stars

This is my 2nd time Refinancing a loan with Lendly! They are awesome and they came right on time for me! It’s an easy application process and the money is deposited literally in exactly in 3 day or le... See more

Company replied

Rated 5 out of 5 stars

I spoke with a young lady today by the name of Miss Linda and it was a very comfortable, beautiful experience speaking with a young lady who was so knowledgeable and gave me all the information I need... See more

Company replied

Rated 5 out of 5 stars

Amazing service . Process was super easy and they walk you thru the whole process ! I didn’t think I would get approved my credit not being so good but they approved me with very small payments on my... See more

Company replied


Company details

  1. Non-bank financial service

Written by the company

Lendly loans ranging from $1,000 - $2,000 are funded in as fast as 24 hours. The loans are primarily repaid directly from your paycheck and supported with world-class customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.9

All reviews

(9,944)

1,922 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful when needed

11 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Welcome to Lendly! Hearing about your experience made our day! We're so happy we were able to help you in your time of need.

Rated 5 out of 5 stars

Fast convenient loan in minutes…

Fast convenient loan in minutes provided you have all your paperwork in order. Rates are high but that’s expected for an emergency. All around good company.

10 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! We appreciate the kind words and are happy to have you with us!

Rated 5 out of 5 stars

Prompt services

Prompt services

10 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing your experience with us. It's feedback from our customers that keeps us going.

Rated 5 out of 5 stars

My customer service agent Natasha was…

My customer service agent Natasha was very knowledgeable and showed true empathy for my situation. She was able to help me with everything by the close of the call.

9 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for the kind feedback! We're lucky to have team members like Natasha at Lendly, and we're glad they could help.

Rated 5 out of 5 stars

Very easy to navigate

Very easy to navigate, very friendly!

9 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! We appreciate the kind words and are happy to have you with us!

Rated 4 out of 5 stars

Great Customer Service was able to get…

Great Customer Service was able to get help with submitting my documents from workday.

9 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing your experience with us. It's feedback from our customers that keeps us going.

Rated 1 out of 5 stars

Terrible company

Terrible company, don't do business with them. First of all, they denied me because I only had a "one-day paystub." I told them I wouldn't be asking for a measly five hundred dollars if I didn't need it, and because I more than proved my income and credit-worthiness. I wouldn't have made it that far unless this was the issue. The Indian lady I just spoke with refused to transfer me to her supervisor. I sent the same documents over and over. Lendly? More like Takely.

9 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! It's honest feedback from our amazing customers that helps us continually get better. We're sorry to hear you were experiencing issues submitting your documents, we'd love the opportunity to make it right. Please contact our customer success team at 1.888.4LENDLY (1.888.453.6359). You can also email us at theteam@lendly.com.

Rated 5 out of 5 stars

Isiah was very helpful

Isiah was very helpful

9 October 2026
Unprompted review
Lendly logo

Reply from Lendly

We truly appreciate you taking the time to recognize Isiah. Thank you for sharing your experience and for allowing us the opportunity to assist you.

Rated 5 out of 5 stars

Been with lendly for long time and they…

Been with lendly for long time and they always been helpful and their process easy and fast. Highly recommended!!

7 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! Lendly customers are the best and we're dedicated to making sure you have the best experience possible.

Rated 5 out of 5 stars

They helped me when know one would very…

They helped me when know one would very easy and helpful lending service . Customer service is amazing very helpful

9 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing this with us! We believe we have the best agents in the business and we're happy to hear it shows! Welcome to Lendly!

Rated 5 out of 5 stars

I’m a new client with your company

I’m a new client with your company, I work with Keaubra, who answered my questions and walked me through everything and made me feel good without me knowing the process

9 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for the kind feedback! We're lucky to have team members like Keaubra at Lendly, and we're glad they could help.

Rated 5 out of 5 stars

I had money in my bank account in 10 minutes from start to finish.

The whole process took less than 10 minutes based on a pre-qualified offer I received. The terms seem fair and do not appear to be burdensome. I had money in my account in 10 minutes. Very easy, very fast.

8 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing your experience with us. It's feedback from our customers that keeps us going.

Rated 5 out of 5 stars

Great experience

Great experience. Fast easy and fun. I'd do it again

8 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for feedback! We love hearing from Lendly customers and appreciate you taking the time to share!

Rated 5 out of 5 stars

Thank you

Thank you
Love it

8 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! We appreciate the kind words and are happy to have you with us!

Rated 5 out of 5 stars

I spoke with Jay who had great energy…

I spoke with Jay who had great energy and was extremely helpful when I was having trouble with the website. Thanks for your help and kindness! I'm in customer service as well and I wish more people shared their good experiences 😁

7 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! We're so happy to hear our team went above and beyond - it's what they do best! If there's anything else we can do to assist you, give us a shout. We're here to help!

Rated 5 out of 5 stars

The live agent was great to work with

The live agent was great to work with

8 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing this with us! We believe we have the best agents in the business and we're happy to hear it shows! Welcome to Lendly!

Rated 5 out of 5 stars

She helped me with everything I needed

She helped me with everything I needed. Was very kind and attentive. I got all the information I needed and she helped me proceed with my application.

8 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for sharing this with us! We believe we have the best agents in the business and we're happy to hear it shows! Welcome to Lendly!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

8 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for your review! Lendly customers are the best and we're dedicated to making sure you have the best experience possible.

Rated 5 out of 5 stars

Great experience and prompt service

Great experience and prompt service

8 October 2026
Unprompted review
Lendly logo

Reply from Lendly

Thank you for feedback! We love hearing from Lendly customers and appreciate you taking the time to share!

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