I've gotten my contact lenses (solotica) here for almost 10 years now! Customer service is exceptional they will always make sure things go properly. The product itself is always second to none!... See more
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lens.me is a certified optical shop offering brands such as Solotica, Anesthesia, Bella and more. We offer super fast global shipping and are always on hand, night or day, for all our customers with our 24/7 support team.
Contact info
Gold and Diamond Park, Building No. 3, Ground Floor, Sheikh Zayed Road, Dubai, U.A.E.
- + 971 4 379 1791
- contact@lens.me
- lens.me
Hasn’t replied to negative reviews
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Comfortable colored lenses
Love the lenses I bought bought, always fast shipping and customer service is very helpful. I couldn’t remember which lenses I purchased, they looked up my last order for me.
Unfortunately.
Unfortunately.
I bought one batch of daily contacts cause they are made of a better material than yearly or monthly contacts, I thought. The color was not like the picture, but I can live with that. Though, it felt like sandpaper in the eyes and after only a few hours my vision became blurry. I removed them immediately but my vision didn't get clear afterwards either and they are still stinging. When I reached back I got these auto directed answers "You're not able to send it back cause you have used the lenses" (I got these many times without any compensation whatsoever. I used 1 out of 10 and they wasn't what I payed for. What I'm hesitant about is not actually returning them..It's obviously getting compensated. For these contacts I payed $45 - for 10 days !!! It's extremely expensive and I'm not able to wear them. They said I could get new ones of the same brand for $25..
Finally found the best green contact in…
Finally found the best green contact in Jade by Hidracor! Tried airoptix and fresh look and others too, but this lens is a beautifully blended natural shade. I was also surprised at how comfortable they were to wear. They don’t shift around on my eyes and the pupil is the just right size too
Extremely fast shipping
Extremely fast shipping. Used FedEx which is one of the only reliable delivery companies to my rural location. Lenses are stunning, and highly realistic!
the product was great
the product was great, amazed that lens were natural-like, will purchase them again in the future.
Awesome vendor for contact lenses and…
Awesome vendor for contact lenses and eye care! Highly recommend.
I love the color so much
I love the color so much, it’s so natural on my eyes and so light, I was wearing it whole day and my eyes didn’t feel anything.
Great site with large choices
Great site with large choices of lenses. I recommend it if you are looking for beautiful colors and comfort. Customer Service is also ready to help when you have issues.
Excellent service
Serah in customer service was a true pleasure . She went beyond her requirements to make sure I received my package in Doha . She made the process much easier .
Excellent service and communication
Excellent service and communication. I received my lens sooner than expected. They were always in beautiful packaging. When I had questions as to which color may be best for me, my questions were answered quickly and with the highest level of concern.
Thank you Lens.me for your kindness, great lens and exceptional service.
Outstanding Service and Great Customer Service
I’ve ordered from Lens.me several times now, and every experience has been flawless. The site is easy to navigate, prices are competitive, and the checkout process is quick and simple. What really stands out is their exceptional customer service, they’re proactive, friendly, and always responsive.
Shipping is incredibly fast (even internationally), and the packaging is thoughtful and secure, often with a personalised touch that makes it feel like more than just another online order. The lenses themselves are always genuine and exactly as described.
It’s rare to find a company that combines speed, reliability, and great customer care so consistently. Lens.me has become my go-to for contact lenses, highly recommended!
Wonderful
Well, I must say that this was an awesome product!
I was skeptical and concerned about ordering Halloween eye contacts for my costume.
After researching (a lot) I found this lens.me site that sold FDA contacts.
I didn’t want to pay for expedited shipping. Their normal shipping was FAST. I received my contacts within a week.
They arrived well packaged. The contacts are in individual disposable, sealed And sterile containers just like the prescription contacts. Included is a plastic contact storage case with the screw lids. This was a pleasant surprise.
Now, the actual contact lenses were a game changer for my costume!
I like that The pupil part of the lens is cut out. These do not affect my vision whatsoever.
The contacts are smooth with absolutely no rough edges, bumps or scratches… and easy to insert and remove.
These were comfortable to wear, stayed in place and remained wet.
I’d certainly purchase this product again.
USER, Now being sterile during use is up to the customer….IMPORTANT. Before opening the contacts, buy a good quality lense solution and wash your hands…especially the tips of your fingers!
Thank you so much for your attention…
Thank you so much for your attention and tracking of the shipment. The lenses and colors are beautiful. This is my first time ordering from your website, but it definitely won't be my last.
Thanking all at Lens.me for exceptional…
Thanking all at Lens.me for exceptional assistance and highly ethical professionalism. Thanking you all wholeheartedly again .
Very responsive
Very responsive! Diana addressed all of my concerns and explained everything really well.
10/10 service
Dhessa was very fast to respond and was excellent at resolving an issue I had.
Delivery promises from lens.me is a…
Delivery promises from lens.me is a SCAM.
I am not happy. I ordered lenses for a specific function on the 25th. The lens.me website indicated a delivery date via FedEx to me of the 24th; hence I paid the additional FedEx delivery cost to guarantee delivery on the 24th.
Today is the 25th and I do not have my lenses...the FedEx location is nearby...however, FedEx has explained they cannot release the package to because lens.me has instructions to FedEx to not deliver the package until the 30th.
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