Lenson Danmark Reviews 1,480

TrustScore 5 out of 5

5.0

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See what reviewers are saying

Rated 5 out of 5 stars

Love this shop! I have been their customer for many years now. I love the fact that you are not obligated to have a contact lenses subscription in order to purchase them. This is perfect for people... See more

Rated 5 out of 5 stars

I just bought my first contacts and I am very satisfied. I compared the prices with other shops and I got my lenses -200DKK compared to other shops, because they were on some special offer period. If... See more

Rated 5 out of 5 stars

Strangely my parcel had been opened, but nothing was missing. Must have been transporter or perhaps customs?

Company replied

Company details

  1. Contact lenses supplier
  2. Glasses store
  3. Sunglasses shop

Written by the company

Lenson.com blev grundlagt i 2004 og har sit hovedkontor i Stockholm. Vores forretningside er at have markedets mest kundevenlige udbud af varer og tjenesteydelser inden for øjen- og synspleje.

Written by the company

Optikeksperter
Vi fokuserer på øjenhelse og syn og vil hjælpe dig med at passe på dine øjne på den bedste måde! Kontakt vores optikeksperter på kundeservice for at få råd på 8088 9576, eller send mail til support-dk@lenson.com.
Leverancer og returer
Vi leverer vores lagervarer utrolig hurtigt - vores kunder har ofte sine kontaktlinser hjemme i brevkassen to dage efter at de har bestilt dem! Vi tilbyder 90 dages åbent køb på kontaktlinser, tilbehør og solbriller, samt 365 dages åbent køb på briller. Returen er gratis!
Clickand Reload™
Vores smarte funktion Clickand Reload gør at du nemt, med nogle få klik, kan bestille samme slags og samme mængde linser som du bestilte sidst. Vi regner ud hvornår dine linser bør være sluppet op hvis du har brugt dem ofte. En påmindelsesmail sendes til dig og derfra kan du nemt klikke dig videre for at bestille samme slags og samme mængde linser igen.

Prisgaranti

Der er vigtigt, at du føler dig tryg, når du handler hos os.

Der er vigtigt, at du føler dig tryg, når du handler hos os.
Hvis du kan finde et identisk produkt til en lavere pris hos en anden dansk netbaseret forhandler, indenfor 14 dage fra købsdatoen, tilbagebetaler vi produktets prisforskel.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1k reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

Good service

Good value, nice discounts, quick delivery. I like that the site remembers my order, very easy to buy again. Also, the reminder emails that I might be out of lenses are nice.

11 December 2013
Unprompted review
Lenson Danmark logo

Reply from Lenson Danmark

Hi Claire! Great to hear that you found us and are pleased with your shopping experience! We hope you choose to shop with us again. :)

Rated 5 out of 5 stars

Fast delivery, low prices

And sometimes nice offers - like discounts and free delivery!

11 September 2013
Unprompted review
Lenson Danmark logo

Reply from Lenson Danmark

Hi! What a pleasure to hear that you were happy with your LensOn shopping experience! Our aim is really to be the best in the areas you mentioned in your review. Hope you shop with us again!

Rated 5 out of 5 stars

Good value for money

Good overview of the product on the homepage. Got a sms message that my order was on it's way.

9 August 2013
Unprompted review
Lenson Danmark logo

Reply from Lenson Danmark

Dear C. Jepsen, thanks for your feedback! We hope you shop with us again when you next need new lenses!

Rated 5 out of 5 stars

No problems in ordering or receiving, so all fine

I haven't got the time fore it but as my above comment all is fine.

6 August 2013
Unprompted review
Lenson Danmark logo

Reply from Lenson Danmark

Great to hear that! We hope you choose to shop with us again; it would be great to have you as a regular customer. Have a wonderful day!

Rated 5 out of 5 stars

Easy, fast and Cheap

A very easy way to buy new lenses.

29 July 2013
Unprompted review
Lenson Danmark logo

Reply from Lenson Danmark

Hello Henrik!
Thank you for your positive feedback. Have a great day! :)

Rated 5 out of 5 stars

Very speedy and excellent service in my so far only transaction with LensOn.

My lenses shipped the next day, which was great. Then something went wrong in the mail and even if it wasn't LensOn's fault, they sent me another round right away. I've only bought lenses here this one time, but I'll be back.

29 July 2013
Unprompted review
Lenson Danmark logo

Reply from Lenson Danmark

Hallo Lone! :) We are happy to hear that you are satisfied with your purchase and buying experience. We look forward to your repeat business. Have a great day !

Rated 5 out of 5 stars

Same procedure as last year...

Ordered my lenses here for the last 3 years.
Always same efficient procedure for ordering, payment and delivery.
Always received on the 2nd workday.

28 July 2013
Unprompted review
Lenson Danmark logo

Reply from Lenson Danmark

Hello Bo! We are happy to hear that you are satisfied with your purchase and buying experience. Have a wonderful day ! :)

Rated 5 out of 5 stars

Very fast service, best prices

The lenses arrived only a couple of days after ordering. the prices were also the cheapest available. All in all, very satisfied costumer

24 July 2013
Unprompted review
Lenson Danmark logo

Reply from Lenson Danmark

Hello! We are happy to hear that you are satisfied with your purchase and buying experience. We look forward to your repeat business. Have a great day !

Rated 5 out of 5 stars

Smooth and expedite

To the point: Easy intuitive ordering, nice sms service, and quick delivery.

10 July 2013
Unprompted review
Lenson Danmark logo

Reply from Lenson Danmark

Hello Michael! Its nice to hear that you are happy with our service. :) Have a great day!

Rated 4 out of 5 stars

Fast and Good

Fast and nice produkt

9 July 2013
Unprompted review
Lenson Danmark logo

Reply from Lenson Danmark

Hello Nina! Thank you for taking the time to provide us with your feedback. Have a great day! :)

Rated 5 out of 5 stars

Very good service

Everything was ok from I make My ordet ón the Web side to My kontakt Lines was ón My postbox

7 July 2013
Unprompted review
Lenson Danmark logo

Reply from Lenson Danmark

Hello Linda! We are happy to hear that you are satisfied with your purchase and buying experience. Have a wonderful day ! :)

Rated 5 out of 5 stars

It works !

No problems, works - arrived on time as expected.

24 June 2013
Unprompted review
Lenson Danmark logo

Reply from Lenson Danmark

We appreciate you being happy with your purchase and your feedback. Welcome back! :)

Rated 5 out of 5 stars

Smart

It is so easily to bye contactlinses

21 June 2013
Unprompted review
Lenson Danmark logo

Reply from Lenson Danmark

It is really nice that you are happy with your purchase and LensOn :)!

Rated 5 out of 5 stars

perfection

all promises were fullfilled

19 June 2013
Unprompted review
Lenson Danmark logo

Reply from Lenson Danmark

It's really nice to hear that you're happy with us at LensOn! :)

Rated 2 out of 5 stars

Too long delivery

I ordered my lenses thursday around 1 pm. They were sent monday evening and I recieved them thursday the following week. Not an acceptable delivery time.

13 June 2013
Unprompted review
Lenson Danmark logo

Reply from Lenson Danmark

Hi Britta! We regret to hear that you were not happy with your shopping experience! Our delivery time is normally only 2-4 days. It should definitely not take longer than that. The delay may have been due to sorting problems, technical issues, a wrong address or the like. Please contact us now so we can help you resolve this matter and hopefully turn you into a happy customer. Hope you have a great day!

Rated 4 out of 5 stars

Good

Pretty fast delivery, and well it is as it should be so yeah :)

7 June 2013
Unprompted review

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