LensPimp Reviews 283

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This was my first time renting a lens and the service was great. I ordered on a Wednesday afternoon for the weekend, it arrived by Friday lunch time and was able to use the lens all weekend. I o... See more

Rated 5 out of 5 stars

LensPimp is one of the most professional camera hires I've ever worked with. Adham is extremely reliable, honest and sensitive. He has catered to all our requests and always goes the extra mile t... See more

Rated 5 out of 5 stars

Hired multiple lenses from Lens Pimp and wouldn't go anywhere else. Gear is always in perfect condition and packages always arrive in time. Friendly service, always a pleasure talking to Adham who goe... See more

Company replied

Rated 5 out of 5 stars

Top service - I've used a number of camera hire companies in the past and have been disappointed so many times. I came across LenPimp through a Google search and have used these guys for lens hire on... See more

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4.9

Excellent

TrustScore 5 out of 5

283 reviews

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Rated 5 out of 5 stars

Perfect

Can’t complain about any part of the process, really good service

3 September 2020
Unprompted review
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Reply from LensPimp

Thank you :)

Rated 5 out of 5 stars

Brilliant

Lens Pimp’s team have always been on hand to help me source a lens often at short notice, always helpful friendly services, reasonable prices and a great range of good quality lenses.

29 August 2020
Unprompted review
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Reply from LensPimp

Thank you Amy! Happy to help :)

Rated 5 out of 5 stars

Great service

Great service, good customer service with phone call check ups and help with postage and dates. Best price around aswell which made it all the sweeter. Will be be using for sure.

27 August 2020
Unprompted review
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Reply from LensPimp

Thank you! Glad we are able to help :)

Rated 5 out of 5 stars

Lens Pimp

Lens Pimp have a great, easy to use website with a great variety of equipment! Their staff are very professional as they call you upon purchasing the item to make sure all the details are correct. 10/10 company!

25 August 2020
Unprompted review
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Reply from LensPimp

Thank you, that's very kind! We are happy to help :)

Rated 5 out of 5 stars

Easy

Easy, fast replies and helpful service

25 August 2020
Unprompted review
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Reply from LensPimp

Thank you!! :)

Rated 4 out of 5 stars

Very efficient and helpful.

Very efficient and helpful.
Not 5 stars because difficulty to get hold of by phone (though messages returned quickly) and I wasn't aware that confirmation email would end up in spam. I checked my account and nowhere did it tell me that an ID check was pending so all happened in a last minute rush.
Is, however, a great service with friendly staff.

25 August 2020
Unprompted review
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Reply from LensPimp

Hi Helen, thank you for you feedback sorry about phone presence, Friday afternoon was very busy for us but we were glad we were able get back to you in good time, with regards to the documentation this is mentioned on then front page of our website in our terms and in the submission email that is received once the order is placed, unfortunately we have no control over spam filters sometimes our correspondence may end up in there. Many thanks

Rated 5 out of 5 stars

Great customer service

Great customer service, kit always delivered on time, great value for money and helpful staff.

20 August 2020
Unprompted review
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Reply from LensPimp

Thank you!! :)

Rated 5 out of 5 stars

Great Service

I've have used LensPimp a few times & each time delivery was when scheduled and well packaged, equipment is great condition & communication was good.

Will happily use again.

19 August 2020
Unprompted review
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Reply from LensPimp

Thank you Dave, we are glad we are able to help :)

Rated 5 out of 5 stars

Always first class service from…

Always first class service from LensPimp. Ordering is straightforward and any problems get dealt with promptly. A very happy customer.

18 August 2020
Unprompted review
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Reply from LensPimp

Thank you Sim, much appreciated :)

Rated 5 out of 5 stars

I've used LensPimp a few times now

I've used LensPimp a few times now. Great prices, quick service and wide choice of lenses. I hired some Sony stuff this time and the choice was very good. Friendly on the phone and also made me aware of discounts available.

18 August 2020
Unprompted review
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Reply from LensPimp

Thank you for the kind words, we are happy to help! :)

Rated 5 out of 5 stars

Exellent service.

Exellent service. Lens arrived exactly on time in great condition. Kept up to-date with order. Friendly service.

10 August 2020
Unprompted review
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Reply from LensPimp

Thank you Richard! :)

Rated 5 out of 5 stars

Quick and great advice via the online…

Quick and great advice via the online chat. Great price and super fast delivery. My number one for rental, very impressed :)

5 August 2020
Unprompted review
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Reply from LensPimp

Thank you Laura for the kind words! Happy to help :)

Rated 5 out of 5 stars

LensPimp were gives excellent service

LensPimp were gives excellent service. I hired a lens with a view to buying, and I am glad I did s it was not what I expected.

4 August 2020
Unprompted review
LensPimp logo

Reply from LensPimp

Hi Nigel, thank you! Glad we were able to help :)

Rated 5 out of 5 stars

Lenspimp are a Fantastic Hire Service

Lenspimp are a fantastic hire service. Their communication is excellent, and whenever I've needed to contact them, their customer service has been brilliant. They make an effort to work around your needs, and all the lenses I have hired have been in great condition. They are my go-to when I've needed lenses.

31 July 2020
Unprompted review
LensPimp logo

Reply from LensPimp

Thank you Tuuli! :) Happy to help

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