LensPimp Reviews 283

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This was my first time renting a lens and the service was great. I ordered on a Wednesday afternoon for the weekend, it arrived by Friday lunch time and was able to use the lens all weekend. I o... See more

Rated 5 out of 5 stars

LensPimp is one of the most professional camera hires I've ever worked with. Adham is extremely reliable, honest and sensitive. He has catered to all our requests and always goes the extra mile t... See more

Rated 5 out of 5 stars

Hired multiple lenses from Lens Pimp and wouldn't go anywhere else. Gear is always in perfect condition and packages always arrive in time. Friendly service, always a pleasure talking to Adham who goe... See more

Company replied

Rated 5 out of 5 stars

Top service - I've used a number of camera hire companies in the past and have been disappointed so many times. I came across LenPimp through a Google search and have used these guys for lens hire on... See more

Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

283 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality lenses from a fantastic hire company!

I have hired a range of lenses from Lenspimp over the last 3 years. They are a fantastic company who have never let me down. My favourite 3 lenses are; Zeiss Loxia 21mm, Tamron 28-75 and the brand new Sony 20mm F1.8 G. They are 3 sharp lenses and pro quality!

18 June 2020
Unprompted review
LensPimp logo

Reply from LensPimp

Thank you Paul, they are very nice indeed. Glad you enjoyed using our lenses! :)

Rated 5 out of 5 stars

The Truth about Lens Pimp!

I have been using lens Pimp for around 3 or 4 years now, they have always been highly reliable, affordable and the initial sign up was not dragged out and done fairly quickly.

I shoot primarily music and media and the nature of it is very last minute always, Adham in some cases has gone above and beyond to get my kit to me if I have ordered late. lens pimp have always made sure I was a satisfied customer.
If I could give 10 starts I would.

- Jamie (@jdshotyou)

16 June 2020
Unprompted review
LensPimp logo

Reply from LensPimp

Thank you Jamie! That's very kind :)

Rated 5 out of 5 stars

Great customer service

Great customer service, very friendly! I called up to talk about the process as it was my first time hiring kit online, received helpful information about delivery and collection etc.

9 June 2020
Unprompted review
LensPimp logo

Reply from LensPimp

Thank you Jade :)

Rated 5 out of 5 stars

Excellent hassle-free service

Excellent hassle-free service. Communicative, proactive, informative and thorough, throughout the rental process.

Adham was very friendly and helpful and using his service, I have been able to test out some really nice glass on a shoot while considering if I want to invest in these lenses in the future or not.

The lenses were in ‘as new’ condition supplied with protective UV filters, hoods, lens caps, tail caps and protective material pouches as one would expect.

100% would use again and have already recommended to friends.

9 June 2020
Unprompted review
LensPimp logo

Reply from LensPimp

Thank you, we do try! Glad you enjoyed your hire with us :)

Rated 5 out of 5 stars

Very good service

Very good service, lens excellent
Unfortunatly i had to give the lens back!

1 June 2020
Unprompted review
LensPimp logo

Reply from LensPimp

Thank you Alison, glad you enjoyed using the lens!

Rated 5 out of 5 stars

Highly recommend LensPimp

Highly recommend LensPimp - fast service and great customer support. I have hired from them many times.

28 May 2020
Unprompted review
LensPimp logo

Reply from LensPimp

Thank you Peter, Happy to help!

Rated 5 out of 5 stars

Excellent Service Try It Out!

Excellent service! If you need to hire a lens use Lens Pimp. I have worked in the commercial film and photographic industry for high end global brands, I would recommend any professional or amateur to use these guys.

Highly recommend you try it out if you are considering hiring a lens or camera.

21 May 2020
Unprompted review
LensPimp logo

Reply from LensPimp

Thank you Jordan :)

Rated 4 out of 5 stars

4 Stars

Really easy & simple to use, would recommend.

11 May 2020
Unprompted review
LensPimp logo

Reply from LensPimp

Thank you :) glad we are able to help

Rated 5 out of 5 stars

Love using LensPimp

Renting lenses (and bodies) is a really great way of working for me right now, no need to buy expensive telephotos for a single job if I mostly shoot in studio. While there are a few lens rental companies around, I like using LensPimp. Really easy service to use, the prices are competitive, they always have what I want in stock with next day delivery. The kit seems to always be clean and in good condition, really no reason to use anyone else.

11 May 2020
Unprompted review
LensPimp logo

Reply from LensPimp

Glad we are able to help Oliver :) Thank you!

Rated 5 out of 5 stars

Great contact, brilliant selection of gear

Very quick and very nice contact, great selection of lenses to rent. Lens was sent to me immediately, well packed and in a very good condition. Already planning what to rent next.

5 May 2020
Unprompted review
LensPimp logo

Reply from LensPimp

Thank you Kasia :) glad we were able to help!

Rated 5 out of 5 stars

Use with 100% confidence

I cannot recommend this company highly enough.....I have used Lenspimp many times over the past few years and they have never failed to deliver excellent service well and beyond the call of duty. This is a company with truly bespoke service and customer care that is so rare. All the equipment that I have rented (Canon Eos and Fuji X cameras and lenses) have been in pristine condition. Last week I needed a camera system for a last minute shoot. I was confirmed by the client at 4pm and although their regular courier had already made the daily collection, Adham was able to organise the equipment to be despatched to me and arrive the following morning. Obviously this is not something that could be repeated with any certainty, but the fact that they were willing to try and accommodate my last minute panic is a testament to their "can do" attitude. Use with 100% confidence.

Robert Fairer

1 February 2020
Unprompted review
Rated 4 out of 5 stars

Was sceptical at first

Was sceptical at first with the whole, hiring online thing. Adham was top notch, helped me pick what to rent for the occasion and able to be contacted right up until the items arrived. Camera was a bit dity, was pulling out fibres / hairs out of the inside of the camera on the morning of the wedding. Other than that it was top notch!

Would recommend to anyone!

19 August 2019
Unprompted review
Rated 5 out of 5 stars

Camera and Lens Hire? Go here!

I recently had to hire a Nikon Z6 and a couple of lenses and LensPimp were fantastic. They bend over backwards to help, are really flexible (a must for pro photos who can have schedule changes at the last minute) and are extremely friendly. I'll definitely use LensPimp in the future for all of my kit rental needs.

6 August 2019
Unprompted review
Rated 5 out of 5 stars

Amazing lens hire company - highly recommended!

Amazing lens hire company, outstanding communication, real people who care about the success of your photography project. First time hirer from Lens Pimp and will use again.

Quick and simple delivery and return, I highly recommend Lens Pimp for your next lens hire.

Thank you for a great experience!

13 May 2019
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Awesome. So helpful from the off. Easy to get hold of. Went the extra mile with info and assistance for my project. Everything arrived on time and really well packaged. Cheap price but excellent service. Great company!

29 April 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look