First off, the bag is stunning. I did a lot of research about quality of construction Leo et Violette had great reviews - I can attest and add to that count. I wanted a bag that would fit a laptop and... See more
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Review summary
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Reviews shaping this summary
I love Leo & Violette, I've been a client for many years, living in France and then abroad, and the experience was always perfect (fast delivery, good customer service, good quality). I have 4 bags no... See more
Company replied
Unfortunately I don’t speak French, but was able to speak to a very kind, patient and knowledgeable salesman by the name of Francois when my order was not going through, due to some internet problem... See more
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Delivery from France to USA took 3 days. This even during the holiday season. After watched the review of Tanner Leatherstein. I purchased the my first ever Leo and Violet : Le Duo Shopper. I was... See more
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Company details
About Léo et Violette
Written by the company
Pensés pour votre quotidien.
Fabriqués en Italie.
Contact info
12 rue Sainte Anne, 75001, Paris, France
- 0144825856
- contact@leoetviolette.com
- leoetviolette.com
4.5
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I purchase Le Duo Bucket
I purchase Le Duo Bucket - Suédé Camel. It’s so beautiful! I love it!
3 February 2025
Unprompted review
Reply from Léo et Violette
Thank you so much :)
Reply from Léo et Violette
Thank you very much :)
Best recomendation
Beautifull store, Great bags and a really sweet and helpfull Girl in the store.
3 February 2025
Reply from Léo et Violette
Thank you very much! We are happy to read that you had a positive experience in store
Best regards,
Léo et Violette.
Beautiful bag
Beautiful bag, great service. Luxurious leather. I will be buying more.
3 February 2025
Reply from Léo et Violette
Thank you very much :) very happy to read that enjoy your purchase!
Best regards
Léo et Violette
Wonderful wallet
Wonderful wallet, beautiful quality. I am so pleased with this purchase.
6 January 2025
Reply from Léo et Violette
Thank you very much!
Very happy to read that you enjoy your purchase :)
A gorgeous bag
I bought the duo last week when I travelled to Paris. The overall experience was very good. I absolutely adore the bag! Love the colour and the quality of the bag that I purchased.
3 January 2025
Reply from Léo et Violette
Thank you very much for your kind words :)
Great communication!
Great communication, superfast shipping to California and my daughter loves the shoes!
2 January 2025
Reply from Léo et Violette
Thank you very much! Very happy to read that your daughter loves her shoes!
I bought the Gianni baguette in ivory…
I bought the Gianni baguette in ivory liege. It is more beige than ivory (slightly darker than pictured). Also, the hardware looks horrible—scratched and textured clasps and buckles. I’m fairly disappointed given the cost, but the bag looks well made. Certainly would not have bought it in person and will be returning though that seems to be a hassle.
10 January 2025
Unprompted review
Reply from Léo et Violette
Dear Heidi
Thank you for your recent of Le Gianni Baguette.
We"re sorry about how you feel about the product and want to reply about your concerns :
1. All our metal pieces are made with stainless steel using PVD coating. This is a very high quality finish and very very durable. As a stylistic choice we use a vibrated effect that creates the cloudy effect on the pieces but this is not a defect or a bad quality.
2. Our return process is now easier then ever : if you are in Europe you can create your label directly on our website. And if you are in the USA/Canada we can provide a return label with DHL.
All return details are available on our FaQ page :
https://www.leoetviolette.com/en/pages/faq
Please feel free to reach out to us by email at contact@leoetviolette.com and we'll provide you with all return instructions if that is what you want to do.
Best regards,
Léo et Violette.
The bag is of good quality
The bag is of good quality, has fast delivery, and is well-packed.
9 December 2024
Reply from Léo et Violette
Thank you very much :)
Reply from Léo et Violette
Thank you very much!
My girlfriend loves her new purse
My girlfriend loves her new purse! Great Christmas gift. I got her the le Laurence and she loves it
2 December 2024
Reply from Léo et Violette
Thank you very much for your message and recent order. We are really happy to read that your wife enjoys her Laurence!
Happy customer
It was a great experience overall, however would hope there’s more on display
29 November 2024
Reply from Léo et Violette
Thank you for your message and recent visit!
Best regards,
Léo et Violette
It's was a great personal interaction…
It's was a great personal interaction with the designer. As a 1st time buyer for a Parisian bag, we are impressed with the quality of the product and services shown to us. Especially my young niece had a ball choosing her 1st Parisian bag.
21 November 2024
Reply from Léo et Violette
Thank you very much for your nice words, we are very happy that you had such a good experience in the store in Paris.
We hope to have the chance to welcome you again in the futur.
Best regards,
Léo et Violette
The best quality and beautiful bags
The best quality and beautiful bags . I am in love with the brand
26 November 2024
Reply from Léo et Violette
Thank you so much for your nice words :)
Best regards,
Léo et Violette
Poor quality
Bought the Le Mini Duo and the clasp fell off after three days of use. There was also a small stain on the clasp when it arrived. I appreciated the brand offered a refund but the quality was not acceptable.
6 November 2024
Unprompted review
Reply from Léo et Violette
Dear P.
Thank you for your message.
It’s complicated to address this issue because you don’t provide us with any information (order number, date of purchase, last name…)
Nevertheless, we are very sorry if there has been an issue with your product.
In this kind of situation we can offer an exchange or a refund and it seems like you have been already refunded.
At this point is there anything else we can do ?
We apologize again and can assure you that this was clearly an isolated incident.
Best regards
Léo et Violette
Beautiful handbag. I highly recommend this brand
Beautiful handbag. It’s practical and chic. The quality of the leather and craftsmanship is fantastic. I love the clasp and colour. Really unique! highly recommend visiting the store in Paris. The service is excellent!
1 November 2024
Reply from Léo et Violette
Thank you so much for your kind words :)
Best regards,
Léo et Violette.
Perfectly crafted bag
Easy to navigate website. Very quick delivery. The bag itself is EXCELLENT. The lether is exceptional and the bag is very well crafted (perfect stiching). I intend to buy another bag from the company. HIGHLY HIGHLY recommend.
1 October 2024
Unprompted review
Reply from Léo et Violette
Thank you very much for your nice words about your shopping experience with Léo et Violette.
We are very happy to read that you enjoy your bag.
Thank you again!
Best regards,
Léo et Violette.
Les employés sont très gentilles et le…
Les employés sont très gentilles et le nova sac bandoulière est très jolie
16 October 2024
Reply from Léo et Violette
Merci beaucoup :)
Nous sommes ravis de lire que vous avez eu une bonne expérience en magasin et que vous appréciez votre sac Nova.
Bien cordialement,
Léo et Violette
I bought a mini Nova purse and I have…
I bought a mini Nova purse and I have to say that I absolutely love it. It is well-made and the size is perfect for my small frame. I ordered on a Saturday from Belgium and I got my bag next Wednesday. 100 % recommended.
8 October 2024
Reply from Léo et Violette
Thank you very much for your order and nice words about your experience with Léo et Violette.
Best regards,
Léo et Violette
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