Bought some chocolate from italy asking them to deliver to my daughter on a specific day/hour. I also asked them to kindly add a greeting card. they fully managed my asks with perfect accuracy!!! And... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The best chocolates ever. First discovered in Brussels! Introduced to my family. The manon cafe ones are my fave (they are the white ones). Then i used to buy them in Harrods and Selfridges. Now you... See more
Company replied
These chocolates are Christmas presents, and have not yet been tasted. The outer box was crushed in transit, but the actual boxes of chocolates inside were undamaged. A box of Leonidas chocolates... See more
I have been buying Leonidas chocolates for my wife for 50 years - initially in Belgium, then France, Germany, the Netherlands, Greece, Italy and Spain, and if course London. She still loves me so you... See more
Company details
- #11 of 36 best companies in Chocolate shop
- #9 of 23 best companies in Chocolate Artisan
- #6 of 11 best companies in Chocolate Factory
Written by the company
Leonidas "The Prefered Belgian Chocolate" Boutique Belgian chocolatier
Contact info
Leonidas Unit 5A Kensington Arcade, W8 5SF, London, United Kingdom
- 02079383159
- orders@leonidasgifts.com
- leonidas-kensington.com
4.8
Excellent
467 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy ordering and quick delivery
Easy ordering and quick delivery, and of course gorgeous chocolate!
24 February 2025
Birthday chocolate
It was what you'd expect from this company. Easy to order , arrived on time , presentation and the chocolate was just delicious
24 February 2025
The best chocolates boxes I have ever…
The best chocolates boxes I have ever tried. Exciting taste, its different and it makes great gift for that someone special.
24 February 2025
Very lovely mixture
22 February 2025
Presentation box is lovely
Presentation box is lovely, fast delivery and very well packed with bubble wrap. Bought as a present for valentines day so can't comment on the taste yet
26 January 2025
Rude and unobliging customer service
I recently placed an order with Leonidas, opting for their most expensive delivery option (£11.50) — as I was purchasing a birthday gift — which, before payment, guaranteed delivery by a certain date. However, the email confirmation said it would be delivered eight (!!) days after this date. When I emailed to complain, asking for a refund, the incredibly rude person who replied repeatedly ignored my request and kept blaming me for their faulty website! It took nine emails in total before I eventually got my money back.
Really awful experience. AVOID AT ALL COSTS.
11 December 2024
Unprompted review
Quick and easy
My order was delivered speedily and arrived in good condition on the date expected.
25 November 2024
when ordering you need to make sure you…
when ordering you need to make sure you deliver all the products - spent far too long chasing
24 November 2024
Excellent Service
Ordered and delivered very quick, updated throughout, excellent service
3 November 2024
The company went out of its way to get…
The company went out of its way to get a delivery sent out on time
25 October 2024
Great sweets and great customer service…
Great sweets and great customer service absolutely love this shop.
30 September 2024
Chicago for really special occasions.Easy to use website
Easy to use website. Timely delivery. Great chocolates, obviously.
2 October 2024
This was my first purchase of a box of…
This was my first purchase of a box of chocolates unfortunately they are now not suitable as a Christmas gift and no one informed me that these chocolates are only fresh for 6 weeks max they were a present for Christmas for my best friend I’m sad that I wasn’t informed I didn’t see anything online spoiled it for me very dissapointed so sorry
27 September 2024
Leonidas make the best chocolates in…
Leonidas make the best chocolates in the world, the best tasting, the best looking and with the widest variety.
Not only are they the best, they are also one of the very few to be made without palm oil. I refuse to buy anything containing palm oil and it is alarmingly difficult to find chocolates that are palm oil free.
As if that were not enough, Leonidas also employs some of the nicest, most professional people, from the company director on down.
20 September 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.