Leonidas has been one of my favourite luxury chocolates, for decades. I can only purchase them online, as I am not near any of their stores. The Royal Mail took six days to deliver a recent... See more
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Review summary
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Reviews shaping this summary
Beautiful fresh chocolates delivered by Royal Mail in 24hrs. Gentleman in the shop kept me informed on my order and offered alternatives. Will be ordering from here all the time now after a run... See more
Company replied
Purchasing the chocolate was quick and thorough and there was a note concerning an offer I missed that was included in the package. Will definitely buy from them again.
Company replied
Absolutely beautiful little gift wrapped box containing delicious chocolates. Lovely that you can choose the flavours you want, rather than being stuck with ones you don't like
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Company details
- #17 of 37 best companies in Chocolate shop
- #16 of 23 best companies in Chocolate Artisan
Written by the company
We are the Leonidas Belgian Chocolates Official UK Retailer, since 2018. As a chocolate shop in Brighton, we have one of the largest selections of pralines freshly delivered weekly from the Leonidas factory in Brussels. All our Leonidas chocolates are stored in our climate-controlled environment. All boxes are hand packed at our chocolate store in Brighton and can be customised. We are located only 2 minutes walking distance from the Brighton Train Station.
Contact info
52 Queens Rd, BN1 3XB, Brighton, United Kingdom
- 01273708290
- info@leonidasbrighton.co.uk
- leonidasbrighton.co.uk
4.7
Excellent
422 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great for special occasions
I buy Leonidas for special occasions and they never disappoint. On this occasion, my easter eggs arrived cracked due to the couriers handling - despite the 'fragile' stickers. They were quick to help with a replacement!
3 March 2026
Reply from Leonidas Brighton
Hi Lindsay,
Thank you so much for your kind 5-star review and for choosing Leonidas for your special occasions. We’re really sorry that your Easter eggs arrived cracked due to the courier’s handling, but we’re glad our team could resolve it quickly and arrange a replacement for you.
Your understanding means a lot to us, and we truly appreciate your continued support. We hope the chocolates made your occasion extra special, and we look forward to serving you again soon!
Warm regards,
Leonidas Brighton
Leonidas Brighton were brilliant
Leonidas Brighton were brilliant. They dealt with my query really quickly. The order came very well wrapped and the chocolates are amazing. I’ve just placed another order!
1 March 2026
Reply from Leonidas Brighton
Thank you so much for your lovely review, S Mounfield! We’re delighted to hear that you were happy with the service and that the chocolates arrived safely and beautifully wrapped. It means a lot to us that you’ve already placed another order — we truly appreciate your support. Enjoy the chocolates, and we look forward to serving you again soon! 🍫
Leonidas Brighton team
Leonidas has been one of my favourite…
Leonidas has been one of my favourite luxury chocolates, for decades.
I can only purchase them online, as I am not near any of their stores.
The Royal Mail took six days to deliver a recent order and they weren't as fresh, as they usually are. But my most recent purchase, arrived in three days, so that was much better.
Quality chocolates, no complaints at all!
28 February 2026
Reply from Leonidas Brighton
Thank you so much for your lovely review, Marisa! We’re delighted to hear that Leonidas has been one of your favourite luxury chocolates for so many years.
We’re sorry that one of your previous deliveries took longer than expected, but we’re really pleased that your most recent order arrived much more quickly and that you enjoyed the chocolates. We always aim to ensure our chocolates reach you as fresh and perfect as possible.
Thank you again for your continued support — it truly means a lot to us. We hope you enjoy every bite and look forward to sending more chocolates your way soon! 🍫
Gluten free chocolates
I have purchased these gluten free chocolates before & my friend has always been very pleased with them. A nicely packaged gift for Easter.
26 February 2026
Reply from Leonidas Brighton
Thank you so much for your kind review.
We’re delighted to hear that both you and your friend have enjoyed our gluten free chocolates, and that they made a nicely packaged Easter gift. It’s always wonderful to know our products bring that extra touch to special occasions.
We truly appreciate your continued support and look forward to welcoming you back again soon.
LEONIDAS BRIGHTON TEAM
Existing customer and once again…
Existing customer and once again outstanding service. Thank you.
2 February 2026
Reply from Leonidas Brighton
Thank you so much, Mr Muss, for your wonderful 5-star review. We truly appreciate your continued loyalty and kind words. It’s always a pleasure to welcome you back, and we’re delighted to hear that you once again received outstanding service. We look forward to seeing you again soon at Leonidas Brighton.
Exceptional customer service
Great service, very happy being able to choose too. Should really have a 7 star rating
2 February 2026
Reply from Leonidas Brighton
Hi Mike,
Thank you so much for your amazing feedback! We’re thrilled to hear you were happy with the service and enjoyed being able to choose — that’s exactly the experience we aim to create. A 7-star rating made our day ⭐⭐⭐⭐⭐⭐⭐
We really appreciate your support and hope to welcome you back again very soon.
Warmest thanks,
Leonidas Brighton Team 🍫
Brilliant scrummy product best in the…
Brilliant scrummy product best in the world
Fast delivery
Great protective packaging
Keep buying
3 February 2026
Reply from Leonidas Brighton
Hi BC,
Thank you so much for taking the time to leave us such a fantastic 5-star review! We’re absolutely delighted to hear that you loved the product, the delivery, and the packaging.
Your kind words really mean a lot to our team and motivate us to keep doing what we do. We truly appreciate your support and look forward to welcoming you back again very soon.
Warmest thanks,
Leonidas Brighton Team
Smooth delivery
Online ordering was straightforward and the item was delivered on time and in good condition at a busy time of year.
3 February 2026
Reply from Leonidas Brighton
Hi Ian,
Thank you for your lovely feedback! We’re really pleased to hear that ordering was straightforward and that your delivery arrived on time and in perfect condition — especially during such a busy time of year.
We truly appreciate you taking the time to share your experience and hope to welcome you back again soon.
Best wishes,
Leonidas Brighton Team 🍫
Reply from Leonidas Brighton
Thank you, Phillip! We’re so pleased to hear the delivery was quick and that you enjoyed the chocolates. 🍫 Really appreciate you taking the time to leave a review — hope to delight you again soon!
Great chocolates & if you cannot get to…
Great chocolates & if you cannot get to the shop in Brighton the mail order and delivery is spot on
30 January 2026
Reply from Leonidas Brighton
Thank you so much, Rowena! 🍫 We’re delighted you enjoyed the chocolates and that our mail order and delivery hit the mark. Whether in Brighton or ordering from afar, it means a lot to know we delivered a great experience. Hope to treat you again soon!
Reply from Leonidas Brighton
Thanks so much, Anthony! ⭐ We’re glad you found our service prompt and efficient. Your feedback means a lot to us.
Fantastic 5* Experience. Highly recommended.
Beautiful fresh chocolates delivered by Royal Mail in 24hrs.
Gentleman in the shop kept me informed on my order and offered alternatives.
Will be ordering from here all the time now after a run of particularly bad experiences with a Channel Island based stockist that I had used for years.
5* Service and they are based in my favourite place in the country. What's not to love!
9 January 2026
Reply from Leonidas Brighton
Thank you so much, Paula, for such a wonderful and detailed 5-star review ⭐
We’re delighted to hear that you enjoyed our fresh chocolates and fast delivery, and that our team was able to keep you informed and offer suitable alternatives. Customer communication and service are very important to us, so your feedback truly means a lot.
We’re especially pleased to have won your trust after your previous experiences, and we look forward to welcoming you back many times in the future. And of course, we’re proud to be based in such a special place! 😊
Leonidas Brighton
Customer service team
Quick response to my phone call and…
Quick response to my phone call and received the delivery in two days in the outback of Norfolk via Royal Mail. We're required as birthday gifts. Many thanks MR Stack
9 January 2026
Reply from Leonidas Brighton
Thank you for your review, Michael. We appreciate your kind comments and are pleased to hear that the delivery arrived promptly and met your expectations. Kind regards.
Superb
Excellent, efficient service. Beautifully wrapped internally and safely packaged for postal delivery.
5 January 2026
Reply from Leonidas Brighton
Thank you so much, Viki, for your wonderful 5-star review. We’re delighted to hear you were pleased with our service and packaging. Great care goes into both presentation and safe delivery, so your feedback truly means a lot to us. We hope to serve you again soon.
The gold box containing the orange…
The gold box containing the orange slices is too small and wont stay shut.
I have no complaint regarding the contents;
They were packed too tightly in a box which was not large enough
Rodney Croft
5 January 2026
Reply from Leonidas Brighton
Dear Croft
Thank you for your feedback regarding the gold ballotin box and the orange slices.
Please note that our orange slices are made using real orange peel, and as with all natural ingredients, the size of each slice can vary. Because of this, it is not possible to guarantee identical sizes for every piece. However, when a product is sold by weight, we always ensure that the correct weight is provided, regardless of individual slice size.
Regarding the box, our packaging is designed to remain securely closed under normal conditions.
That said, we always value customer feedback and would be happy to review this further if you need Please feel free to contact our customer service team so we can assist you.
Kind regards,
Customer service team
Chocolates are amazing and their…
Chocolates are amazing and their service / delivery was brilliant!
31 December 2025
Reply from Leonidas Brighton
Thanks a lot, Kayla! So glad to hear you loved the chocolates and had a great experience with our service and delivery. Hope to treat you again soon! 🍫✨
A gift for a friend
They were not for me, but for a neighbour of mine. She was very happy.
Would it be possible to have this delivery every seven weeks to this same address? Thank you. A. Cunningham
3 January 2026
Reply from Leonidas Brighton
Dear Alice,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that your neighbour enjoyed the chocolates.
Regarding your question about arranging a delivery every seven weeks to the same address, we’d be very happy to help with this. If you could please email us at info@leonidasbrighton.co.uk with the delivery details and any preferences, our team will organise everything for you.
Thank you again for your kind feedback, and we look forward to assisting you further.
Warm regards,
Leonidas Brighton Team
Excellent service
I've used this company several times this year and they have been excellent. Absolutely no complaints at all. Delicious chocs, delivered on time. Happy gift recipients :)
19 December 2025
Unprompted review
Reply from Leonidas Brighton
Thank you so much, Ben! We really appreciate you choosing us again this year. We’re delighted to hear you’ve had consistently great experiences and that the chocolates were enjoyed. We look forward to serving you again soon!
everything went very smoothly and professionally.
everything went smoothly. Don't confuse them with Chocolate express in the channel islands.
12 December 2025
Reply from Leonidas Brighton
Thank you for your lovely review, James. We’re very happy to hear that you found the ordering process easy, the website clear, and delivery reliable. We truly appreciate your trust and support.
Did not recieve free bar of chocolate…
Did not recieve free bar of chocolate offer that was advertised online
29 November 2025
Reply from Leonidas Brighton
Dear Roy Foster,
Thank you for getting in touch. “Buy 4 for the Price of 3” offer advertised online.you buy only 3 on your basket
To clarify, when this offer is active, the basket should automatically adjust when a 4th bar is added. Our delivery team follows the printed order paperwork, and because offers can change daily or weekly, they are unable to track promotions manually.
We’re very happy to send you your free chocolate bar with your next order as a gesture of goodwill. Please email us at info@leonidasbrighton.co.uk so we can arrange this for you.
Thank you for your support and understanding. We kindly ask that you consider updating your review once everything has been resolved.
Wishing you a wonderful weekend.
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