Leonidas Brighton Reviews 

422
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We stopped by Leonidas while visiting Brighton and the Belgian chocolates were absolutely amazing. Everything tasted fresh, rich, and high quality, and you can really tell they use good ingredients. T... See more

Company replied

Rated 5 out of 5 stars

Purchasing the chocolate was quick and thorough and there was a note concerning an offer I missed that was included in the package. Will definitely buy from them again.

Company replied

Rated 5 out of 5 stars

A yeah and a half since my last review... Another 10+ orders since then. They must be great if I am still a regular customer. And they are haha! Great. GREAT even. Wonderful chocs, gr... See more

Company replied

Rated 5 out of 5 stars

Always amazing but, in this hot weather, the additional care was so thoughtful, including cold gel pack and wrapping in bubble insulation Always recommend Purchase is for our holiday treat to take... See more

Company replied

Company details

  1. #17 of 36 best companies in Chocolate shop
  2. #16 of 23 best companies in Chocolate Artisan

Written by the company

We are the Leonidas Belgian Chocolates Official UK Retailer, since 2018. As a chocolate shop in Brighton, we have one of the largest selections of pralines freshly delivered weekly from the Leonidas factory in Brussels. All our Leonidas chocolates are stored in our climate-controlled environment. All boxes are hand packed at our chocolate store in Brighton and can be customised. We are located only 2 minutes walking distance from the Brighton Train Station.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(422)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best chocolate in the world

The best chocolate in the world, I used to have to wait until a visit to Belgium to enjoy Manon cafe and now I can get it at home

10 March 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Hi Adam,
Thank you so much for your wonderful review! We’re delighted to hear how much you enjoy our chocolates, especially the Manon Café – it’s a true favourite. It’s great that you can now enjoy a little taste of Belgium at home. We look forward to welcoming you back again soon!

Best wishes,
The Leonidas Brighton Team

Rated 5 out of 5 stars

Fast service and communication was…

Fast service and communication was excellent.
All arrived as expected, plus got a great deal on 4 for 3 on the bars.
The chocolate is amazing, a really lovely treat.

7 September 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Hi Sharon,
Thank you so much for your kind words! We’re delighted to hear you enjoyed both the service and the chocolate (and that the 4-for-3 offer was a sweet bonus 😊). We look forward to treating you again soon!

Best wishes,
Leonidas Brighton
Customer Service team

Rated 5 out of 5 stars

Excellent customer service, exquisite chocolate

Excellent customer service and the chocolate is the best I’ve had. White praline is my favourite.

5 September 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Thank you so much, Martin, for your kind words! 💛 We’re delighted to hear you enjoyed both our service and our chocolates — especially the white praline, a true classic. It means a lot to us that you took the time to share your experience. We look forward to welcoming you again soon for more sweet moments.

— The Leonidas Brighton Team 🍫

Rated 2 out of 5 stars

We paid 1 pound more to deliver the day…

We paid 1 pound more to deliver the day after, and the ordrer was delivered 3 day after

4 September 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Dear Ansooya, thank you for your feedback and for bringing this to our attention. We’re very sorry your order did not arrive on the date you selected — we understand how disappointing that must have been, especially when paying extra for next-day delivery.
even your order arrived after cut off time we dispatched same day
While delivery times can occasionally be affected by courier delays (ROYAL MAIL)beyond our control, we always want our customers to feel looked after. Our team has reached out to you directly to resolve this and ensure you’re fully reimbursed for the extra delivery charge £1 refund to your account

We hope to welcome you again soon and provide the smooth experience you should always expect from Leonidas Brighton. 💛

— The Leonidas Brighton Customer Service Team 🍫

Rated 5 out of 5 stars

Easy to order online

Easy to order online. Always great quality and service. Highly recommend 👌

3 September 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Thank you so much, Helga! 💛 We’re delighted to hear you find ordering easy and that you continue to enjoy both the quality of our chocolates and our service. Your recommendation means the world to us, and we can’t wait to welcome you back for more sweet moments soon.

— The Leonidas Brighton Team 🍫

Rated 5 out of 5 stars

Great product

Great product , prompt delivery

2 September 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Thank you, Kerry! 💛 We’re so pleased you enjoyed your chocolates and that your delivery arrived promptly. We look forward to delighting you again soon.

— The Leonidas Brighton Team 🍫

Rated 5 out of 5 stars

Charming man in shop and excellent …

Charming man in shop and excellent delivery on time.

1 September 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Thank you so much, Elizabeth! 💛 We’re delighted to hear you had a great experience both in our shop and with your delivery. Our team always aims to bring a personal touch along with our chocolates, and your kind words mean a lot. We look forward to welcoming you again soon.

— The Leonidas Brighton Team 🍫

Rated 5 out of 5 stars

Really lovely

Absolutely beautiful little gift wrapped box containing delicious chocolates. Lovely that you can choose the flavours you want, rather than being stuck with ones you don't like

1 September 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Thank you, Dawn, for your lovely feedback! 💛 We’re so pleased you enjoyed your gift box and the option to choose your favourite chocolates — it’s important to us that every box feels special and personal. We look forward to creating more sweet moments for you soon.

— The Leonidas Brighton Team 🍫

Rated 5 out of 5 stars

Sales very helpful

Sales very helpful. Product was welcome and appreciated. Ordering lemon coated next.

29 August 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Thank you, A D Foster! 💛 We’re delighted our team could help and that your chocolates were well received. We hope you enjoy the lemon-coated selection — they’re a favourite of ours too! We look forward to delighting you again soon.

— The Leonidas Brighton Team 🍫

Rated 5 out of 5 stars

Fresh chocolates delivered quickly and…

Fresh chocolates delivered quickly and well wrapped thank you.

30 August 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Thank you, K Barrow! 💛 We’re so glad your chocolates arrived fresh, well wrapped, and quickly. Your kind words mean a lot, and we look forward to delighting you again soon.

— The Leonidas Brighton Team 🍫

Rated 5 out of 5 stars

Excellent speedy service

Excellent speedy service, well packaged goods, never mind the delicious chocolates.

1 August 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Hi Fiona,

Thank you so much for your lovely 5-star review! We’re delighted to hear you were happy with the speedy service and packaging — and of course, that you enjoyed the chocolates too! 🍫

Your kind words mean a lot to us, and we look forward to welcoming you back again soon.

Warm regards,
The Leonidas Brighton Team

Rated 5 out of 5 stars

Delicious

Delicious, and - although not cheap - very good value for luxury chocolates.

20 July 2025
Unprompted review
Leonidas Brighton logo

Reply from Leonidas Brighton

Thanks, Matt! We’re delighted you enjoyed them and found them to be great value for a luxury treat.

Rated 5 out of 5 stars

Amazing service, great team

I ordered a bundle of chocolate as a gift to my friend for housewarming. The seller was quite helpful and he answered all my questions patience even if they are about minor details and went extra miles by bringing up some sharp ideas. The chocolates were delivered on-time and will definetely be back... Thank you team...

4 July 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Dear Buket,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that your gift was well received and that our team could assist you with all the details. It’s always our pleasure to go the extra mile to ensure a smooth and thoughtful experience. We truly appreciate your kind words and look forward to welcoming you back soon!

Warmest regards,
The Leonidas Brighton Team

Rated 5 out of 5 stars

Extremely fast and reliable delivery

Extremely fast and reliable delivery. Exceptional quality of chocolates with great choice. Highly recommend

30 June 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Thank you so much, Olga, for your wonderful 5-star review! We’re thrilled to hear that you enjoyed our chocolates and found the delivery fast and reliable. Your kind words and recommendation mean a lot to us. We look forward to serving you again soon!

— The Leonidas Brighton Team

Rated 5 out of 5 stars

I'm very pleased

My order arrived by next day delivery, as I had requested. The item was very well packaged and weather proof, to ensure it arrived un-damaged. The box of chocolates is beautifully presented.

2 July 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Thank you so much for your kind review, Sara! We’re delighted to hear your order arrived promptly and in perfect condition. It’s great to know you appreciated the care we put into packaging and presentation. We hope you enjoy every bite of your chocolates, and we look forward to serving you again soon!

Warm regards,
The Leonidas Brighton Team

Rated 5 out of 5 stars

Great quality delicious chocolates.

Great quality delicious chocolates.. purchased for gifts very happy will buy again.

29 June 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Thank you so much, Leasa, for your lovely 5-star review! We’re delighted to hear you enjoyed the quality and taste of our chocolates and that they made perfect gifts. Your kind words mean the world to us, and we can’t wait to welcome you back for your next visit. 🍫💛

Warm regards,
The Leonidas Brighton Team

Rated 5 out of 5 stars

Always great chocolate and always great…

Always great chocolate and always great service.

29 June 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Thank you, Ian! 🌟 We truly appreciate your continued support and kind words. It means a lot to know you enjoy both our chocolates and our service — we look forward to seeing you again soon! 🍫😊

Warmest wishes,
The Leonidas Brighton Team

Rated 5 out of 5 stars

Super quality service true Belgian chocolate

Leonidas is a brand that I already know and trust for quality chocolates. The website of Leonidas Brighton is easy to use and has a large variety, which is important for a chocolate lover who is precise about what she is after. Delivery was very quick, and the store was super responsive when I reached out to them, something quite valuable these days.

1 June 2025
Unprompted review
Leonidas Brighton logo

Reply from Leonidas Brighton

Thank you so much, Kristin, for your thoughtful review! We’re delighted to hear that you enjoyed the ease of our website and appreciated the variety we offer. It’s wonderful to know that our quick delivery and responsive service made a positive impression — we truly value customers like you. We look forward to welcoming you back for more delicious moments soon! 🍫✨

Rated 5 out of 5 stars

Great company

Was my first order and it went great. Fast shipping great selection and all arrived in great condition. Would definitely order again.

1 June 2025
Leonidas Brighton logo

Reply from Leonidas Brighton

Hi Sam,
Thanks so much for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear your first order went smoothly and that you were happy with the selection and shipping. We look forward to welcoming you back again soon!

Best regards,
The Leonidas Brighton Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look