It's OK. Joined got the deposit and spend £10 for 50 free spins offer. To spend £10 I did 50 x 20p spins and only won £1.02. Had to go on live chat to get the offer, got it sorted after 5 mins ta... See more
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Wish the withdrawals were a little faster. The interface is decently set up. The promos aren’t super visible, especially for first time accounts. There should be an automatic bonus to a first deposit.... See more
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Have been playing on this website for years but never had a worse experience than I'm having now . Last 4 months have been playing thousands per month no vip invite whatsoever even thought I was o... See more
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Trustworthy casino, best customer service. Payouts happen without trouble albeit a little slower than some other institutions. Rtp seems fair enough, and overall good web and app design.
Company replied
Company details
- Online Casino or Bookmaker
- Casino
- Gambling house
- Gambling Service
- Gaming services
- Online Sports Betting Vendor
Written by the company
LeoVegas is a multi-award-winning online casino, offering players the lion’s share of entertainment - slot games, live casino games, sports betting and more! As a mobile-first casino, LeoVegas is at the forefront of innovation, constantly striving to deliver the greatest iGaming experience to players, anywhere, anytime! That’s thanks to the LeoVegas app, available on both Android and iOS. LeoVegas offers thousands of slot games including all the popular titles, exclusives and new releases, plus a thrilling variety of live roulette, blackjack and baccarat tables as well as live game shows. Sports fans can benefit from thousands of pre-match and in-play markets on all major sporting events, competitive odds and a lightning-fast platform. On top of that, a wide range of secure and reliable payment methods are available that allow for hassle-free deposits and withdrawals. Safer gambling is a priority at LeoVegas which is why a variety of tools such as deposit limits, session limits and reality checks are also at players’ disposal. Finally, a dedicated customer support team is at hand for any questions or concerns, via live chat or email, not to mention a handy Help Centre covering the most frequently asked questions. What else do you like about LeoVegas? Let us know by leaving a review on the leovegas.com company profile. Your feedback matters to us!
Contact info
You should know
3.0
Average
8k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 48 hours
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I had won a bit of money and the…
I had won a bit of money and the withdrawal was quick and easy.
27 February 2026
Reply from LeoVegas
Hi Dorothy,
Thank you for your great feedback!
We’re delighted to hear that your withdrawal was quick and easy. That’s exactly the experience we aim to provide, and congratulations on your win, too!
We hope your experience at LeoVegas continues to be this great. If you have any suggestions for how we can improve, please do let us know.
All the best, LeoVegas
Better Plays, More Wins 💰
Happy to see you have upped the games. Better plays, more wins👍
I used to play other sites but there was so much clinching, which was so unfair.
26 February 2026
Reply from LeoVegas
Hi Sharon,
Thank you for your wonderful feedback!
We’re thrilled to hear you’re enjoying the improved gameplay and seeing more wins. Creating a fair and exciting experience for our players is always our top priority, so it truly means a lot to know we’ve hit the mark for you.
We appreciate you choosing us and look forward to bringing you even more great plays ahead!
All the best, LeoVegas
Reply from LeoVegas
Hi Joan,
Thank you for your great feedback!
We're pleased our guidance on withdrawing winnings was helpful. We strive to make every transaction clear and hassle-free.
We hope your experience at LeoVegas continues to be this great! If you ever need assistance or have questions, our support team is always happy to help.
All the best, LeoVegas
Reply from LeoVegas
Hi Ryan,
Thank you for your great feedback!
We’re glad to hear you’re happy with our quick responses and payout times. That’s exactly the experience we aim to deliver!
We hope your experience at LeoVegas continues to be this great, and if you have any suggestions on how we can improve, please let us know.
All the best, LeoVegas
Very helpful with quick replys.made…
Very helpful with quick replys.made everything feel like a smooth process
25 February 2026
Reply from LeoVegas
Hi Constantine, thank you so much for sharing your great feedback.
We are thrilled to hear that you found our team very helpful and that everything went smoothly.
We hope your experience continues to be this great, but if you need any help or have any suggestions on how we can improve, please do feel free to share them with us.
All the best, LeoVegas
good customer service!!
25 February 2026
Reply from LeoVegas
Hi Harold,
Thank you so much for your kind words and for taking the time to leave us a review.
We’re delighted to hear that you had a great experience. Your feedback truly means a lot to us and motivates the team to keep delivering the best possible service.
If there’s ever anything you need, we’re always here to help.
All the best, LeoVegas
Your casino took my money from my bank…
Your casino took my money from my bank account but it never showed in my casino account.
25 February 2026
Reply from LeoVegas
Hi Benjamin,
We’re very sorry to hear about your experience and completely understand how concerning this must feel, especially when it involves a bank transaction.
Please rest assured that we take payment-related matters very seriously and would like the opportunity to look into this for you as soon as possible.
We kindly ask that you contact our Support Team directly via live chat or email so we can investigate this thoroughly and assist you further.
We’re here to help and look forward to resolving this for you.
Kind regards, LeoVegas
Solid casino
Solid casino. Pays out fast, good win to lose ratio compared to most. Definitely recommend.
21 June 2025
Reply from LeoVegas
Hi Heath,
Thank you for the great review.
We’re really glad to hear you’ve enjoyed the fast payouts and your overall experience with us. We hope your experience continues to be this good, and we truly appreciate the recommendation.
If you ever need support or have any suggestions for us to improve, please do let us know.
All the best, LeoVegas
Reply from LeoVegas
Hi Zack,
Thank you for your great review.
We’re really happy to hear you’re enjoying your experience with us, and it means a lot to know our Support team made a positive impression.
If you ever need a hand or have any suggestions for us, please feel free to reach out anytime.
All the best, LeoVegas
So far, so good.
Just joined LeoVegas. Just cashed out a modest amount. Haven’t cashed out on any of the other sites in eons. Hopefully this isn’t the last in eons. Seems to be the way of all sites. Once you cash out, you never win again for years!! Anywho, thank you LeoVegas! I’ll be back for now! W/D was easy.
22 February 2026
Reply from LeoVegas
Hi Dianna,
Thank you for taking the time to share your feedback, and welcome to LeoVegas!
We’re really happy to hear your withdrawal was easy and that your cashout went smoothly. We know how important a straightforward withdrawal process is.
If you ever need any help along the way or have any suggestions for us, please don’t hesitate to reach out.
All the best, LeoVegas
quick withdrawals
22 February 2026
Reply from LeoVegas
Hi Tony,
Thank you for your great feedback. We’re really glad to hear you enjoyed our withdrawals.
We’re always working to keep things fast and smooth, so it’s great to see that reflected in your experience.
If you ever have any suggestions or feedback for us, please do let us know.
Best Regards, LeoVegas
Excellent l transaction of withdrawal
The withdrawal is very fast. Not like the other online casino apps.
19 February 2026
Reply from LeoVegas
Hi Jeffril,
Thank you for your kind feedback, it genuinely made our day here at LeoVegas!
We’re really glad to hear the withdrawal was quick and smooth for you.
If you ever have any suggestions on how we can improve even more, please do let us know.
All the best, LeoVegas
The fastest withdrawal rate ever
That was the fastest withdrawal I’ve ever seen let alone have had. I won the money in the morning around 7 am and I noticed it Was n my account same day before 10 pm
18 February 2026
Reply from LeoVegas
Hi James,
Thank you so much for sharing your feedback.
We’re thrilled to hear your withdrawal was processed so quickly and reached you within the same day!
We hope your experience continues to be this great, but if you need any help or have any suggestions on how we can improve, please do feel free to share them with us.
All the best, LeoVegas
I’m the type of person who audits a…
I’m the type of person who audits a site's security before even thinking about a deposit, and LeoVegas actually holds up. Honestly, their technical framework is solid—proper SSL encryption and an MGA license that actually carries weight in 2026. Seriously though, their mobile app security is legit; I checked the biometric integration and it’s handled correctly, which is a relief. No kidding.
Anyway, here’s the thing.
The KYC process is a total grind, ugh, but for a security advocate, that’s a green flag. It shows they aren't just some fly-by-night operation playing fast and loose with data. I mean, it’s annoying to upload documents, but I’d rather have that than a site with zero standards. Right? Basically, I’m giving them 4 stars because the safety tools are functional, though I wish their data retention policy was a bit more transparent. Seriously
19 February 2026
Unprompted review
Reply from LeoVegas
Hello Huadouer,
Thank you for your thorough security review! We're thrilled our robust platform, strong licensing, and secure app impressed you. We understand account verification can be time-consuming, but we're glad you see its value in maintaining high standards. We note your feedback on data clarity. We always aim to improve for customers. Please reach out to our 24/7 support with any suggestions. Regards, LeoVegas.
Finally caught a massive heater
Yo, finally caught a massive heater on LeoVegas and the payout was actually instant. For real. No kidding, I’ve been grinding these slots for a minute and seeing that balance hit my bank so fast was a total rush. Right? Anyway, here’s the kicker—the app is slick as hell but the support chat can be kinda mid if you’re in a hurry. Ugh. Still, a win is a win. Basically, if you want the fast cash, this is the spot. 4 stars for the vibes and the speed!
17 February 2026
Unprompted review
Reply from LeoVegas
Hi there,
Thanks a lot for taking the time to share this. It's great to hear that your winnings were processed instantly and that you’re enjoying the app experience!
We also really appreciate the feedback as we’re always looking to improve, and we’ll make sure this is taken on board.
If you ever have any other suggestions on how we can improve even more, we’d love to hear them.
As always, we just encourage our players to keep it fun and play responsibly.
All the best, LeoVegas
Didn't make a single coin
Didn't make a single coin. Tried it did not enjoy even with my offer came through with nothing
19 February 2026
Unprompted review
Reply from LeoVegas
Hello Tris,
I'm genuinely sorry to hear you didn't enjoy your experience and didn't see any returns, even with your offer. It's certainly disappointing when games don't go your way.
Please remember that all our games operate on a Random Number Generator, meaning outcomes are always down to chance. Gambling can be unpredictable, and wins are never guaranteed.
All the best, LeoVegas
They will limit you very quickly
They will limit you very quickly. They don’t welcome good bettors
18 February 2026
Reply from LeoVegas
Hi Paul, thank you for letting us know about your experience.
We’re sorry to hear you feel this way, and we understand it can be frustrating to experience limitations.
To help us investigate this properly, we kindly ask that you reach out to our customer support team and share a few details about what happened. We’ll be happy to look into it further and do our best to assist you.
Thank you for your patience and understanding.
Kind regards, LeoVegas
Very fast and clear help
Very fast and clear help. Maybe needed a little help from me to get the leovegas team to understand the issue but otherwise good and easy. Very happy
18 February 2026
Reply from LeoVegas
Hi Joni, thank you so much for taking the time to share your feedback.
We’re really happy to hear you found the support fast and clear, and that everything was easy overall.
We appreciate the feedback as we're always working to improve. If you ever have any suggestions, we'd love to hear from you!
All the best, LeoVegas
Great place when you need down time
When you a break from work and down time great site to play games are awesome
16 February 2026
Reply from LeoVegas
Hi Janine,
Thank you for your great feedback!
We’re delighted to hear that our site has been a great place for you to unwind and enjoy a well-deserved break. It’s wonderful to know you’re enjoying our games.
We hope your experience with LeoVegas continues to be just as positive. If you ever have any suggestions on how we can improve, we’d love to hear from you.
All the best, LeoVegas
Absolutely 💯 never ever play this…
Absolutely 💯 never ever play this website, daylight robbery. Every reel, ante & combinations rigged. I've played bad online Casinos, and this is the worst yet. Scammers
16 February 2026
Unprompted review
Reply from LeoVegas
Hello Linda,
We are sorry to hear you feel this way, but we can assure you our games are not rigged.
As a UKGC-licensed operator, every game uses a certified Random Number Generator (RNG) to ensure all outcomes are completely random and fair. Game results are determined by external providers and cannot be altered.
We invite you to contact our support team to review your game history or discuss our safer gambling tools, which can help manage your play.
Kind regards, LeoVegas
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