Great customer service representatives, especially the gentleman named Mark, fast, efficient and very helpful. I like the bonuses but it takes you out of the jackpot winnings. The payouts ar... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Wish the withdrawals were a little faster. The interface is decently set up. The promos aren’t super visible, especially for first time accounts. There should be an automatic bonus to a first deposit.... See more
Company replied
Very good - had a withdrawl on pending for 7 days because I needed verify a new bank card. Would have been nice to get a notification that this was required rather than having to contact support. Othe... See more
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I’m the type of person who audits a site's security before even thinking about a deposit, and LeoVegas actually holds up. Honestly, their technical framework is solid—proper SSL encryption and an... See more
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Company details
- Online Casino or Bookmaker
- Casino
- Gambling house
- Gambling Service
- Gaming services
- Online Sports Betting Vendor
Written by the company
LeoVegas is a multi-award-winning online casino, offering players the lion’s share of entertainment - slot games, live casino games, sports betting and more! As a mobile-first casino, LeoVegas is at the forefront of innovation, constantly striving to deliver the greatest iGaming experience to players, anywhere, anytime! That’s thanks to the LeoVegas app, available on both Android and iOS. LeoVegas offers thousands of slot games including all the popular titles, exclusives and new releases, plus a thrilling variety of live roulette, blackjack and baccarat tables as well as live game shows. Sports fans can benefit from thousands of pre-match and in-play markets on all major sporting events, competitive odds and a lightning-fast platform. On top of that, a wide range of secure and reliable payment methods are available that allow for hassle-free deposits and withdrawals. Safer gambling is a priority at LeoVegas which is why a variety of tools such as deposit limits, session limits and reality checks are also at players’ disposal. Finally, a dedicated customer support team is at hand for any questions or concerns, via live chat or email, not to mention a handy Help Centre covering the most frequently asked questions. What else do you like about LeoVegas? Let us know by leaving a review on the leovegas.com company profile. Your feedback matters to us!
Contact info
3.3
Average
7K reviews
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Reply from LeoVegas
Thank you for your feedback, and we are really sorry that your experience at LeoVegas didn’t match your expectations. We would love to know why so that we can improve and deliver a better experience next time.
Please reach out to our customer support team so we look into this further.
All the best, LeoVegas
Reply from LeoVegas
Hi Red,
Thank you for sharing your feedback!
We’re glad to hear you found a good balance and enjoyed your experience with us. We hope it continues to be just as positive, and if you ever have any suggestions on how we can improve, please feel free to let us know.
All the best, LeoVegas
It was great
5 February 2026
Reply from LeoVegas
Thank you for your kind feedback!
We're thrilled to hear that you had a great experience with us, and knowing that we hit the mark for you means everything to us.
We really hope your experience at LeoVegas will continue to be this great, but if you have any suggestions for us to improve, then please do let us know.
All the best, LeoVegas
Give me my withdrawal already
5 February 2026
Reply from LeoVegas
Thank you for getting in touch regarding your withdrawal, and we’re sorry for the frustration this delay has caused.
We understand how important it is to receive your funds as quickly as possible. Please rest assured that our Payments team works around the clock to review and process withdrawals as fast as they can.
If you need any immediate assistance or an update, our Customer Support team is available 24/7 and will be happy to help!
All the best, LeoVegas
There was some bugs with the app…
There was some bugs with the app sometimes, and also very quick limits… unfortunate, i liked it in the beginning
5 February 2026
Reply from LeoVegas
Thank you for taking the time to share your feedback and experience with us.
We’re sorry to hear that you encountered issues through the app and found the limits frustrating, this certainly isn’t the standard we aim to provide.
Please reach out to our dedicated Customer Support team, who will be happy to review your account, look into the issue, and explore ways to improve your overall experience.
All the best, LeoVegas
Reply from LeoVegas
Hi Nicholas,
Thanks so much for your great feedback!
We’re really happy to hear that you’ve had a positive experience with us and that the service has been fast. We hope your experience with LeoVegas continues to be just as great, and if you ever have any suggestions on how we can improve, we’d love to hear them.
All the best, LeoVegas
Reply from LeoVegas
Hi Shardaye,
Thank you so much for the amazing feedback!
We’re delighted to hear you’re enjoying your experience with us and that your withdrawals have been fast. It really means a lot to know we’re your favourite casino.
If you ever have any suggestions on how we can improve even further, we’d love to hear them.
All the best, LeoVegas
Reply from LeoVegas
Hi Brad,
Thank you so much for sharing your experience!
We’re glad to hear the verification process was easy and your withdrawal went smoothly.
Should you ever need any assistance, feel free to reach out at anytime, our support team is always happy to help.
All the best, LeoVegas
I like it
I like it , the only thing annoying is how long it takes to withdraw funds.. still just pending .. bet365 sends an etransfer like emediatly
3 February 2026
Reply from LeoVegas
Hi Lane,
Thank you for your feedback!
We’re glad to hear you’re enjoying the site overall, and we’re sorry for any frustration caused by the withdrawal time. We understand how important fast payouts are and appreciate you sharing your experience. If you need assistance with any withdrawal, please don’t hesitate to reach out to our dedicated customer support team.
Your feedback is valuable, and we’ll continue working to improve our withdrawal processes.
All the best, LeoVegas
Very good
Very good - had a withdrawl on pending for 7 days because I needed verify a new bank card. Would have been nice to get a notification that this was required rather than having to contact support. Otherwise LV is one of, if not the top, casino sites there is. :-)
3 February 2026
Reply from LeoVegas
Hi Carlin,
Thank you for your feedback and for sharing your experience!
We appreciate your kind words and are glad to hear you’re enjoying using our site. We’re sorry for the delay you encountered with your withdrawal and understand how important clear communication is during verification processes.
We’ll be happy to review this further and take your comments on board as feedback to help improve the overall experience.
All the best, LeoVegas
I deposited 3 time and it said card…
I deposited 3 time and it said card declined but still charged my card then I get a email saying my money was withdrawn successfully but it wasn’t me
3 February 2026
Reply from LeoVegas
Thank you for your feedback and for bringing this to our attention.
We’re truly sorry to hear about your experience and understand how concerning this must be. We take matters like this very seriously and would like to review your case in detail to understand what happened and resolve it.
Please reach out to our dedicated customer support team so we can investigate and assist you promptly. We really appreciate you letting us know and are here to support you every step of the way.
All the best, LeoVegas
The agent
The agent! Made me comfortable, when feeling nervous during first time withdrawal. Her answers were genuine and felt like we were actually having a conversation. Not my usual experience with other apps
3 February 2026
Reply from LeoVegas
Hi Martina, thank you so much for sharing your great feedback!
We’re really happy to hear our agent helped you feel comfortable during your first withdrawal, especially when you were feeling nervous.
It means a lot to know the support felt genuine and conversational, and we’ll be sure to pass your kind words on to the team.
Thanks again for choosing us, and if you ever need any assistance in the future, our team are always happy to help.
All the best, LeoVegas
A+ highly recommend
Great casino....great selection of games...easy navigation of the site FAST withdrawal approval, LOVE their tournaments...overall exceptional casino. Only criticism I have...while there is a loyalty program,...you basically need to wager/spend far too much to even receive anything. Other than that...A+
2 February 2026
Reply from LeoVegas
Hi Nicole,
Thank you for your wonderful review!
We’re thrilled to hear you enjoy our smooth site navigation, fast withdrawals, and exciting tournaments. We truly appreciate your feedback about the loyalty program and understand your point regarding the wagering requirements. We’re always looking for ways to improve and provide even better value for our players.
Your insights are important to us, and we’ll keep them in mind as we continue to enhance the LeoVegas experience.
All the best, LeoVegas
Have been with Leo Vegas for years only…
Have been with Leo Vegas for years only down fall is not turning into a millionaire.
2 February 2026
Reply from LeoVegas
Thank you for your feedback and for being a loyal LeoVegas player for so many years. We truly value your continued trust and support!
While becoming a millionaire isn’t always the outcome, we’re glad you’ve enjoyed the experience and entertainment we aim to provide.
At LeoVegas, we always strive to improve, so if you have any further feedback or suggestions, please do let us know.
All the best, LeoVegas
Always good customer service!
2 February 2026
Reply from LeoVegas
Hi Vince,
Thank you for the great feedback!
We’re delighted to hear that you’ve consistently experienced good customer service. Our team is always happy to help and make sure everything runs smoothly for you.
If you ever need assistance or have any feedback to share, please don’t hesitate to get in touch.
All the best, LeoVegas
Wow what a great gaming platform
Wow what a great gaming platform ! Fantastic and diverse games that keep you on your toe’s and wanting more ! Very accommodating and pleasant interactions with the rep’s when I had questions and assisted me with my large withdrawal!!! Thanks everybody at Leo! MIKEY D
1 February 2026
Reply from LeoVegas
Thank you for your fantastic review!
We’re thrilled to hear you’re enjoying the variety of games and that our team was able to support you smoothly, especially with your withdrawal.
We hope your experience at LeoVegas continues to be just as great, and if you ever have any suggestions on how we can improve, please don’t hesitate to let us know.
All the best, LeoVegas
Be carefull
Be carefull , always record when you spin... i just did "fun play" on 4 fantastic vikings , and i was on the "last spin" (it refreshes to 3 spins if you get a "hit" , i got 2 hits on 2 wheels and is ended my bonus play , i play free spins alot because i have this idea "hmm lemme see if i go in and put in this xxx amount of money what the outcome could look like , and yeah i seen alot of fishy things going on on "4 fantastic vikings go ice fishing" , wheels taking extra long to sping thru and now this shit where it completely skipped the fact that a got "value" on 2 wheels on the last spin .. with this said EVEN that it was "fun" play (no real money) tells me everything i need to know , this probably happens alot with real money too
2 February 2026
Unprompted review
Reply from LeoVegas
Hi! Thank you for sharing your detailed feedback regarding your experience with 4 Fantastic Vikings. We understand how frustrating it is when a game doesn't behave as expected, especially when it appears to affect bonus features, even in 'fun play' mode. We take all observations seriously and will forward your concerns about the bonus spin mechanics to our relevant team for investigation. Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
All the best, LeoVegas
Had to jump through a million hoops…
Had to jump through a million hoops just to get you withdrawal money use any other site for them
1 February 2026
Reply from LeoVegas
Hi Brent,
Thank you for taking the time to share your feedback.
We’re sorry to hear the withdrawal process felt frustrating. These steps are in place to keep your account and funds safe, but we understand they can sometimes feel a bit time-consuming.
Our support team is always happy to guide you through verification and make the process as smooth as possible. Please don’t hesitate to reach out, we're here to help!
All the best, LeoVegas
Reply from LeoVegas
Thank you for your kind words!
We’re happy to hear you had a great experience with our customer service team. Providing friendly and helpful support is very important to us, and your feedback is truly appreciated.
Here at LeoVegas we always strive to improve, so if you have any more feedback or suggestions then please do let us know.
All the best, LeoVegas
Restrictions were put on my account
Restrictions were put on my account and I couldn't wager over $25 after I won only a few bets in a row. I guess LeoVegas only likes it when you lose but frawn on winners
29 January 2026
Reply from LeoVegas
Hi Mario,
Thank you for taking the time to share your feedback.
We understand how disappointing it can be to face wagering limits, especially after a successful run. Please note that such restrictions are applied in line with our internal risk and responsible gaming policies and are never intended to target players personally.
We encourage you to contact our support team, who would be happy to review your account and provide further clarification.
All the best, LeoVegas
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