Le-Sands Screens & Blinds Pty Ltd Reviews 77

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Allan arrived on time. Did an excellent repair at a very fair price. Screen now working as new. Thank you highly recommend their service

Rated 5 out of 5 stars

Professional and honest! Le Sands helped me when literally no one else would for a reasonable price. I have old "casement" windows that needed insect screens installed. Other companies quoted me thous... See more

Rated 5 out of 5 stars

We absolutely love our blinds and doors! Belynda is an absolute gem to deal with. Gordon, who installed our blinds/doors was excellent! Great advice from Brad and Allan as well. Couldn't have aske... See more

Rated 5 out of 5 stars

The flyscreen expert was quick, neat and very professional. My flyscreens look awesome and will make a big difference in the hot months - I will actually be able to leave all the windows open without... See more

Company details

  1. Window treatment store
  2. Home Furniture Shop

Information provided by various external sources

Blinds, security screens, safety screens, fire escape screens, security doors, flyscreens


Contact info

4.9

Excellent

TrustScore 5 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From my first contact via phone to the…

From my first contact via phone to the end result. Le Sands Screens and Blinds were very professional, honest and reliable. I am so happy with there product and service. They went over and beyond for my small order to my replacement order.

15 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer experience from…

Excellent customer experience from start to finish. I had called the job in late but they were able to get someone out to do a quote and install within 8 days. A timely and friendly service, would definitely recommend to anyone looking to get roller blinds! The blinds were of good quality and at a very affordable price!

15 August 2020
Unprompted review
Rated 5 out of 5 stars

The best in the business

I’ve engaged Le-Sands on 3 occasions. The first 2, I got quotes first, now I just hand the job straight to them. Not only were the quotes far more agreeable, more importantly, was the impeccable service, every step of the way.

26 July 2020
Unprompted review
Rated 5 out of 5 stars

Le Sands

Joan Mason

A very professional firm that are courteous and obliging. i have had much work done by Le Sands on two houses. The representative came to measure was very helpful and discussed variations. The gentleman who installed my doors and screens was quiet and efficient. I would not hesitate to recommend Le Sands Blinds and Screens to my friends and family.

28 March 2020
Unprompted review
Rated 5 out of 5 stars

At this stage of my life I truly value…

At this stage of my life I truly value and appreciate a business that is professional, reliable, punctual, provides quality workmanship and is friendly and easy to deal with. I was impressed with the firm's eye for detail and the effort made to ensure that I was 100 per cent happy with the end result.
If you want quality products in your home, achieved in a timely manner with professional staff, I highly recommend Le-Sands Screens and Blinds. Zdenka

22 March 2020
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

We had all the flyscreens of a unit replaced just before Christmas last year and we couldn't be happier with the service from Le-Sands Screens & Blinds. It was so easy to deal with them, they were professional, extremely helpful, they delivered the product quickly even though it was a busy time of the year and the installer Gordon who came out was fantastic- he went above and beyond what was expected.
I will definitely use them again, it's rare to find a business like this today

8 March 2020
Unprompted review
Rated 5 out of 5 stars

Was a pleasure doing business again…

Was a pleasure doing business again with this company my screens were over 30 years old which I got from Le sands that long ago and the service was just as good then as it is now congratulations only reputable companies can keep going for that long would definitely recommend to all my friends well done

14 November 2019
Unprompted review
Rated 5 out of 5 stars

These guys are fantastic.

These guys are fantastic.
The service and product is excellent.
Gordon was my man.
I've got 3 flyscreen doors from Le Sands, one is the diamond mesh with a cat door in it.
I am incredibly impressed with them.
Thankyou Gordon, Alan and all the team.
You're awesome.

30 October 2019
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY.

DO NOT USE THIS COMPANY.

Plus I would HIGHLY doubt the legitimacy of any of these so-called 'good service' reviews - considered they were all published every day between 13-25 September 2018, I would bet good money that the business themselves is publishing those reviews. Just because it says 'verified order' doesn't mean it is legitimate - what do you have to show that it is verified? An invoice? Because obviously the company would be able to use its own invoices to 'verify' their reviews. They should at least attempt to be a bit more clever about it regarding the dates of the reviews - but really, if anyone employed by this company had anything resembling a brain cell, then I'm sure they would have used them to actually run this business properly.

These people are the worst to deal with! Their customer service is beyond a joke - it's non-existent. The two women who work in the office are a nightmare to deal with. They do not care is you have issues or questions, they just want to 'fob' you off with a 'we'll have to get someone else to call you back, it's not my job' - but no one EVER calls you back. They are rude and unpleasant.

We were told that the blinds were in stock and ready to be installed within 2-3 weeks. I promptly paid my deposit to ensure that this time frame was met. What a joke! They took 8 WEEKS. This wouldn't have been a problem if this is what we had been told from the get go. We had to continuously chase them up, and even though they had come out to our property to measure the windows, two panels were the incorrect size. Instead of giving us new panels, the same panels were cut smaller to the appropriate size. Again, this wouldn't have been a problem except I could still visibly see the pencil line along the edge where it was cut and the white roller blinds were dirty and creased.

The only helpful people who work in this entire company was the gentleman who helped us pick our samples and the workman who installed the blinds. Everyone else is USELESS.

Go and spend your hard earned money elsewhere, this company does not deserve it.

13 November 2018
Unprompted review
Rated 4 out of 5 stars

Good value for money

Good value for money and good service. The service man comes on time at the schedule time. The service man is profession in his job. He does a good clean up after the job is done. He has a very pleasant personality. He explains how to work on the security door. Thank you for your service.

26 September 2018
Unprompted review
Rated 5 out of 5 stars

We have utilised Le-Sands Screens and…

We have utilised Le-Sands Screens and Blinds Pty Ltd services time and time again and we are very happy with their products and prompt service. We highly recommend them to anyone who requires their services.

24 September 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, good product, really easy to arrange. Friendly salesman and installer. Great, easy transaction with quality product.

22 September 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look