I informed the Les Deux customer services, because my sweater came out with damage after first time washing. Although I couldn’t provide an order number or receipt, they offered me a brand new sweater... See more
Company replied
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See what reviewers are saying
The Charlie SS shirt from Le Deux has become part of my new work uniform. I love the quality of the woven fabric and the great range of colors—I own one in every color they make! I’ve also had an outs... See more
Company replied
I had a very positive experience with Les Deux. The Evan Knitted Shirt in Sea Moss Green was exactly what I was hoping for. I really liked everything about it, from the overall look and fit to the qua... See more
Company replied
Amazing outfits ie how they look etc very cool very hip, however very poor workmanship Needed to restitch all of my buttons after I got them Update:- The company reached out to me after my review a... See more
Company replied
Company details
Written by the company
We were founded in Copenhagen in 2011 by two friends from different worlds: one from the city, one from the suburbs. We didn’t have much. No experience, no contacts, and no designers. What we did have was a lot of belief and a few white tees with patches we’d sewn on ourselves. So, we got to work. Fifteen years later, we’re an international community of creators, athletes, and entrepreneurs. We go big, give back, and we do it together
Written by the company
30-day return
Changed your mind?
You are entitled to return your item for a full refund as long as it is within 30 days of receiving your order. Please note that returned items must be in their original condition, with hangtags attached, and in their original packaging.
Contact info
Raffinaderivej 10, bygning J, 2300, København S, Denmark
- +45 78 74 53 35
- customercare@lesdeux.com
- lesdeux.dk
4.8
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Amazing outfits ie how they look etc…
Amazing outfits ie how they look etc very cool very hip, however very poor workmanship
Needed to restitch all of my buttons after I got them
Update:- The company reached out to me after my review and handled the situation very professionally. They offered a goodwill refund and resolved the issue quickly. I really appreciate their customer service and willingness to make things right.
26 February 2026
Reply from Les Deux
Dear Afshan,
Thank you for your feedback. We're really glad to hear that you like the look and style of our outfits, but we're very sorry to hear about the issue with the buttons. That is definitely not the quality we aim to deliver.
We have sent you an email as well and hope to hear back from you soon so we can take a closer look at the issue and find a solution.
We also appreciate you bringing this to our attention and will pass the feedback on to our production team to help us improve moving forward.
Wishing you a great weekend,
// Emilie, Les Deux
Gary fleck sweater
Beautiful sweater! I previously purchased the light snow color , I was so happy with it I decided to purchase the darker color to, it is equally as nice. Shipping is unbelievably fast . I am once again totally satisfied with Les Deux.
23 February 2026
Reply from Les Deux
Dear Michael,
Thank you so much for your wonderful review!
We’re thrilled to hear that you love your Gary Fleck sweaters in both colors and that they meet your expectations. It’s fantastic to know that the shipping was fast and that you’re completely satisfied with your experience at Les Deux.
We really appreciate your continued support and can’t wait to serve you again soon!
Mathilde // Les Deux
Great fit and quality
19 February 2026
Reply from Les Deux
Dear Kenneth,
Thank you for your review!
We’re delighted to hear that the fit and quality met your expectations. Your feedback means a lot to us, and we look forward to serving you again soon :-)
Best,
Mathilde // Les Deux
Reply from Les Deux
Dear Tim,
Thank you for your review!
We’re glad to hear that your buying and delivery experience was easy and quick. Feedback like yours is greatly appreciated :-)
Best,
Mathilde // Les Deux
Fast, friendly, and accommodating
I was given a gift that did not fit and had missed the return window. I emailed and explained my situation and was met with a fast and friendly response from "Mathilde A" granting me the return.
This is so refreshing for online retailers and it led me to order more than the original and will definitely be back.
23 February 2026
Unprompted review
Reply from Les Deux
Dear Joe,
I’m so glad I could help! It was no problem at all to assist with your return, and I’m happy it worked out smoothly despite the original return window having passed :-)
It’s wonderful to hear that you enjoyed the experience enough to place another order. Thank you so much for your kind words - I really look forward to helping you again in the future!
Warm regards,
Mathilde // Les Deux
Great customer service!
26 January 2026
Reply from Les Deux
Thank you! We’re happy you had a great experience with Les deux
Great customer service.
20 January 2026
Reply from Les Deux
Hi Brad,
Thank you so much for your kind words! 🙌 We’re thrilled to hear that you’re happy with our customer service. Providing a great experience for our customers is always our top priority, and it means a lot to us that you noticed.
Best regards,
Mathilde // Les Deux
Attitude matters.
It's all about trustworthiness. That's what matters. Your attitude is key.
18 March 2025
Reply from Les Deux
Hi Andre,
Thank you so much for your thoughtful review! 🙌 We completely agree – trust is at the heart of everything we do, and it means a lot to hear that our attitude and approach resonate with you. Your feedback truly encourages us to keep prioritizing honesty and reliability in every interaction.
Best regards,
Mathilde // Les Deux
I absolutely love their stuff
I absolutely love their stuff! However, I recieved one of the earrings (the hoop with the letter) and it was such poor quality and poorly designed that the letter fell out of it with a day of wearing it. Really sad, sadly don't think I will be buying from them again as it just broke SO QUICKLY.
21 December 2025
Unprompted review
Reply from Les Deux
Hi Kate,
Thank you for your review. It’s always disappointing to hear about products that don’t live up to expectations.
However, we do not sell earrings or any other jewellery, so it appears that this review may have been intended for a different company.
You are of course very welcome to contact us if this is a mistake — we’ll be happy to help.
All the best,
// Emilie, Les Deux
The customer service from Mathilde
The customer service from Mathilde, regarding my query was amazing! She was thoroughly helpful and the communication was brilliant! Excellent service. Thank you Mathilde!
13 January 2026
Unprompted review
Reply from Les Deux
Hi Mohammed,
Wow, thank you so much for your lovely words! 😊 I’m really happy I could help and that our communication made things easier for you. It honestly makes my day to hear feedback like this!
It was a pleasure assisting you, and I really appreciate your support. I hope you enjoy everything from Les Deux, and I’m always here if you need anything in the future.
Warmest regards,
Mathilde // Les Deux
I had received a coat that was damaged
I had received a coat that was damaged. I had a call with customer service and we immediately sorted the issue out and arranged replacement. The support employee was extremely kind and helpful. Can’t recommend the support enough.
9 January 2026
Unprompted review
Reply from Les Deux
Hi James,
Thank you so much for your kind words! 🙌 We’re really glad we could resolve the issue quickly and provide a replacement for you. It means a lot to hear that our customer support made the experience easy and positive – I’ll be sure to pass your compliments on to the team.
We truly appreciate your feedback and your trust in Les Deux.
Best,
Mathilde // Les Deux
Reply from Les Deux
Hi Idalberto,
Thank you so much for your review! 🙌 We’re thrilled to hear that you’re happy with the quality of our products. Your feedback means a lot to us and encourages us to keep delivering the best possible items.
Best regards,
Mathilde // Les Deux
Beautiful jacket!
11 December 2025
Reply from Les Deux
Dear Vernon,
Thank you so much for your review! We’re thrilled to hear that you love your new jacket.
Best regards,
Mathilde // Les Deux
Outstanding quality and service – highly recommended!
Always a great experience. Fast shipping, beautiful and thoughtful packaging, and outstanding quality. Everything feels premium and well cared for. I can highly recommend this shop and will definitely order again.
13 January 2025
Reply from Les Deux
Dear Goerling.
Thank you so much for your amazing review!
We’re thrilled to hear that you consistently have a great experience with us and that you appreciate our fast shipping, thoughtful packaging, and product quality.
Your kind words mean a lot to us and motivate our team to keep delivering the best experience possible. We can’t wait to welcome you back for your next order!
Best regards,
Mathilde // Les Deux
Reply from Les Deux
Dear Kris,
Thank you so much for your review! We’re thrilled to hear that you love the clothing and enjoyed the quick delivery.
Best regards,
Mathilde // Les Deux
I can only recommend to use Les Deux
I can only recommend to use Les Deux. The service was absolutely superb. I had returned some items that didn't fit me. The package was long underway, so I wrote them ask if this was normal. From there they followed the journey of the package for a few days and made the decision to refund me, even though they hadn't received the package. 🙏
25 November 2025
Reply from Les Deux
Hi Henning,
Thank you so much for your kind words!
We’re thrilled to hear that you had a positive experience with our service. It’s important to us that our customers feel supported, even when packages take a bit longer than expected :-)
We really appreciate your recommendation and hope to welcome you back to Les Deux soon!
Best,
Mathilde // Les Deux
Reply from Les Deux
Dear Sebastian,
Thank you so much for your review! We are delighted to hear that everything went well.
Merry Christmas! 😊
Kind Regards
// Klara, Les Deux
Great fit and quality of fabric and…
Great fit and quality of fabric and construction.
27 November 2025
Reply from Les Deux
Dear Virginia,
Thank you so much for your kind words! 🌟
We’re delighted to hear that the fit, fabric, and quality of construction met your expectations. Your feedback means a lot to us!
Have a wonderful day,
Mathilde // Les Deux
Completely addicted now...
Since discovering Les Deux about 3 months ago at Nordstrom, I have since become addicted to the brand. The product quality and fit is excellent. I have already amassed 25 items (pants, shirts, sweaters, etc. nearly every product category). Keep up the great work, I look forward to the next seasonal collection.
26 November 2025
Reply from Les Deux
Dear David,
Thank you so much for your amazing feedback! 🌟
We’re thrilled to hear that you’ve enjoyed discovering Les Deux and that our products’ quality and fit have impressed you. It’s incredible to hear that your collection is growing so quickly! Your support and enthusiasm mean a lot to us, and we can’t wait to share the next seasonal collection with you.
Best,
Mathilde // Les Deux
Reply from Les Deux
Dear Jennifer,
Thank you so much for your review. We truly appreciate your feedback!
It's great to hear that had a good experience with our customer service, they will be happy to hear that.
We wish you a very merry Christmas!
Kind Regards
// Klara, Les Deux
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