Let's Ferry Reviews 199

Excellent service and customer support!!! There was a strike when I was traveling, so I had to change my tickets. The process was really easy and quick!

High-quality service and a great experience! I recommended it to everyone!

From my experience is one of the most helpful and easy platforms for ferry tickets.

Fast and easy web page. I booked my tickets so without any issues!

They charge an exorbitant service charge which appears only at the end of the process
When I made the reservation I ticked the box for ticket delivery and I mistook the service charge for the delivery charge.
I won’t make that mistake again.

There was a high service fee charge that I didn't know, until the final step, meaning that the service fee is showed exactly before the Finalize Reservation button. It now makes sense why the prices of this site seem to be lower compare to others. Not sure if this the right approach in 2020!

Great service! I messed up dates and a simple email had everything sorted within the day

There was a service charge that I didn't know about until check out. This was unfortunate in my case because I was booking for people traveling with me and I had to make 2 transactions, so I had to pay a service fee twice. I understand why this site was less expensive than others - those other sites probably showed the service fee up front.

I had a terrible experience with Let's Ferry and would never recommend using them as a company if you can help it. We booked round trip tickets through them, and ended up having to change our return leg. Doing so required multiple emails to Let's Ferry, which kept sending us links that didn't work - by the time they finally sent us a functional link to pay for the change, we'd taken the first ferry leg of our trip. At no moment in any of all the communication we had with Let's Ferry did anyone tell us this would mean we could no longer make any changes to the return leg. But upon arriving at the ferry to take this return trip, we were told we had no tickets and had to buy new ones. Afterward, I emailed Let's Ferry almost a dozen times to explain what had happened and ask to be reimbursed, but they refused to help us in any way.

Very good. Would have been nice if the tickets were emailed to me rather than having to pick them up.

Would recommend to anyone, this easy and efficient online booing system.

great service and seamless delivery - great experience

Real-time and high quality services. For the bookings I made, I promptly received the confirmation - voucher. If there were no cabins available, the amount of money was immediately unlocked. In case I could not travel anymore, I was refunded with the amount of money less the charges.For any questions sent by e-mail, I received immediately an answer. Congratulations and thank you.

Very nice and easy website. Excellent service.

Fast service, easy to use website!

It was so easy! I booked my ticket online, picked it up at the port, and boarded the ferry with no problems. I did this twice. Once from Athens to Mykonos and once from Mykonos to Santorini. I suggest going a little early to pick up your ticket. I think it cost a little less with let’s ferry. I was on Seajets, and it was quick and uneventful...which is exactly what I wanted. I will use them again when I return. I also suggest arranging transportation from the port to your hotel in advance.