Extremely Disappointing – Avoid Let’s Ferry at All Costs! My experience with Let’s Ferry was nothing short of a nightmare. Despite my ticket being clearly marked as changeable, when I needed... See more
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Rudest and meanest customer service of my life. Calling me a liar because my porter signed and lost my tickets - mistakes happen I wont blame him or call the police as suggested. I simply wanted ticke... See more
DO NOT book with Let's Ferry... Our trip was cancelled due to COVID and we were provided with the assurance that we would receive a refund after the required 18-month waiting period. We were then aske... See more
Company replied
Tried booking a ticket, multiple times and said declined by website. No confirmation email was sent. Decided to go with another company as I couldn’t get a ticket with “lets ferry”. After purchasing... See more
Company replied
Company details
Written by the company
Let’s Ferry was developed in an effort to simplify the search and reservation of ferry tickets online. At Let’s Ferry, you may book tickets to any destination in Greece, choosing among all available passenger lines, as well as all the popular Italian ports and several select destinations of the Mediterranean. Tickets can be shipped anywhere in the world through courier services.
Contact info
Loudovikou 2, 185 31, Piraeus, Greece
- 0030 210 4222440
- customerservice@letsferry.gr
- letsferry.gr
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Perfect service
Easy to buy and to collect the tickets.
Crazy commission prices..
Crazy commission prices... real stealers !
A good advice : never use this website.
Easy to make our reservations on the …
Easy to make our reservations on the site. Only thing I wold add to the site is an place to more easily find a description of the various types or seats or cabins. However, easy to use and quality site overall.
Heraklion to Santorini - return journey.
Our outward journey from Heraklion to Santorini was fine with no problems.
However, out return journey from Santorini to Heraklion was delayed by 1 hour.
There was absolutely no information given by anyone, so we didn’t even know if the ferry was going to turn up.
When it did the boarding was just shambolic...
Everything went soothly in an easy to …
Everything went soothly in an easy to use intrface
Unorganized scrambling
Prices are fair for the ferry but the experience is very hectic. There is no sense of organization and people are just shuffled through like cattle.
Comfortable accomodations...took a …
Comfortable accomodations...took a while to figure out seating. Nice bar and food setup. Easy way to get around. One confusing thing was that as the boat was docking we were supposed to get ready to debark. Having flown for years in the litigious US, we didn't think we could move until actually docked. So anyone taking the ferry when they say get ready to get off, they mean it. The ferrys are fast and they don't have time to waste on dawdlers. Once you figure that out, it goes very smoothly.
Quick easy quotation between …
Quick easy quotation between destinations. Easy check in and print out of tickets.
Ride and service was great
The boat I originally booked was …
The boat I originally booked was cancelled last minute and then I booked a new boat that was DOUBLE the price. Bad customer service.
Boat travel has changed significantly …
Boat travel has changed significantly since my last trip 30 years ago. These jet propelled katamaran style vessels glide though the sea without pitching or rocking. No sea sickness, comfortable seating, more like a train ride with better views.
The website was great but the ferry …
The website was great but the ferry system, in general, is confusing.
I had to vomit 11 times
I had to vomit 11 times. At least every second person had to vomit multiple times during this terrible trip. I will never book seajets again! Also we arrived more than an hour late at our destination which forced us to pay an expensive taxi instead of being able to take the metro. On top of all the ferry ticket was way to expensive for such poor service!
Very Expensive
Very Expensive , Somehow Dirty Seats , Ferry was late for almost 1.30 hours
Great need your time table for next Maynice one
Great need your time table for next May
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