Let's Ferry Reviews 199

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Extremely Disappointing – Avoid Let’s Ferry at All Costs! My experience with Let’s Ferry was nothing short of a nightmare. Despite my ticket being clearly marked as changeable, when I needed... See more

Rated 1 out of 5 stars

Rudest and meanest customer service of my life. Calling me a liar because my porter signed and lost my tickets - mistakes happen I wont blame him or call the police as suggested. I simply wanted ticke... See more

Rated 1 out of 5 stars

DO NOT book with Let's Ferry... Our trip was cancelled due to COVID and we were provided with the assurance that we would receive a refund after the required 18-month waiting period. We were then aske... See more

Company replied

Rated 1 out of 5 stars

Tried booking a ticket, multiple times and said declined by website. No confirmation email was sent. Decided to go with another company as I couldn’t get a ticket with “lets ferry”. After purchasing... See more

Company replied

Company details

  1. Travel agent

Written by the company

Let’s Ferry was developed in an effort to simplify the search and reservation of ferry tickets online. At Let’s Ferry, you may book tickets to any destination in Greece, choosing among all available passenger lines, as well as all the popular Italian ports and several select destinations of the Mediterranean. Tickets can be shipped anywhere in the world through courier services.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to make our reservations on the …

Easy to make our reservations on the site. Only thing I wold add to the site is an place to more easily find a description of the various types or seats or cabins. However, easy to use and quality site overall.

15 October 2017
Unprompted review
Rated 3 out of 5 stars

Heraklion to Santorini - return journey.

Our outward journey from Heraklion to Santorini was fine with no problems.

However, out return journey from Santorini to Heraklion was delayed by 1 hour.
There was absolutely no information given by anyone, so we didn’t even know if the ferry was going to turn up.
When it did the boarding was just shambolic...

14 October 2017
Unprompted review
Rated 3 out of 5 stars

Unorganized scrambling

Prices are fair for the ferry but the experience is very hectic. There is no sense of organization and people are just shuffled through like cattle.

9 October 2017
Unprompted review
Rated 5 out of 5 stars

Comfortable accomodations...took a …

Comfortable accomodations...took a while to figure out seating. Nice bar and food setup. Easy way to get around. One confusing thing was that as the boat was docking we were supposed to get ready to debark. Having flown for years in the litigious US, we didn't think we could move until actually docked. So anyone taking the ferry when they say get ready to get off, they mean it. The ferrys are fast and they don't have time to waste on dawdlers. Once you figure that out, it goes very smoothly.

8 October 2017
Unprompted review
Rated 4 out of 5 stars

Boat travel has changed significantly …

Boat travel has changed significantly since my last trip 30 years ago. These jet propelled katamaran style vessels glide though the sea without pitching or rocking. No sea sickness, comfortable seating, more like a train ride with better views.

5 October 2017
Unprompted review
Rated 1 out of 5 stars

I had to vomit 11 times

I had to vomit 11 times. At least every second person had to vomit multiple times during this terrible trip. I will never book seajets again! Also we arrived more than an hour late at our destination which forced us to pay an expensive taxi instead of being able to take the metro. On top of all the ferry ticket was way to expensive for such poor service!

1 October 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look