Let's Ferry Reviews 199

After the ship is damaged, I am still waiting for my compensation, which will also be reduced

customerservice μέσω letsferry.onmicrosoft.com
22 Sep (Πριν από 8 ημέρες)(8 days ago)

προς Εμένα (to me)
Hello, we have received your email and will respond as soon as possible.

Καλησπέρα, έχουμε λάβει το email σας και θα σας απαντήσουμε το συντομότερο δυνατόν.
30 Sep
Still waiting....

Have you ever felt like a sheep ? Well go on these ferries and experience all that and being yelled at and treated like rubbish by the rudest men to walk the earth while they throw your luggage around like a sack of potatoes.

Very smooth sailing. Comfy and enjoyable.

Very helpful and quick delivery of tickets.

Excellent, fast, in time unless the sea is rough, well organized and kind stewards

The site isn't mobile browser friendly. A big problem for travellers wanting to book on the go. The error messages are not clear. I.e cabin not available is displayed as a system error that requires a call to the office which doesn't help.

Plain and simple, quick response!

Rudest and meanest customer service of my life. Calling me a liar because my porter signed and lost my tickets - mistakes happen I wont blame him or call the police as suggested. I simply wanted tickets cancelled or re printed. A nightmare - please don't use them wasted so much time and 200 euros . No support whatsoever or human behavior. I re buy tickets and open a claim with my bank.

no clear overview on seats, different class, how to select, where located
no clear age of kids

No, because you should make it more clear on your website if it is I am all p.m. Not every countries is a 24 hour clock and it is very confusing. Obviously our fault, but we missed our boat at 3:40 "AM"

Easy to book, tickets were delivered by TNT quicker than expected.

easy to book and excellent value will use again

Greek ferry websites are not user friendly, yours was the best but could be simpler.

We've used these guys a number of times to book holidays around Greece.
If the ferry companies in Greece had better websites and fewer problems paying online (usually why we use lets ferry instead) we would use them instead.
Be careful - cancellations do happen and you may be required to rebook again with lets ferry at your expense and pay the lets ferry booking fee again (apparently not something lets ferry consider they have to honour).
It is what it is.

Easy website to navigate booking went smoothly

Very easy to use and fast