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LetsGoCover Reviews 

3,618
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 434 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently state that the customer service representatives are exceptionally knowledgeable, polite, and patient, taking ample time to thoroughly answer all questions without making anyone feel rushed during phone conversations. People deeply appreciate the clear and practical guidance provided, noting that arranging essential life insurance policies is handled efficiently, smoothly, and completely free from any unwanted high-pressure sales tactics. Some reviewers were not happy with the service, mentioning particularly stressful financial situations, disappointing overall broker experiences, and unfulfilled requests regarding important postal document deliveries after speaking on the phone.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during every interaction.... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were exceptionally... See more

Service

Reviewers highlight positive aspects of service, praising staff for being knowledgeable, professional, and... See more

User experience

Users describe positive interactions with user experience, highlighting how advisors make the process... See more

Product

Customers consistently note positive experiences with product, highlighting that it offers better coverage... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I already had a policy with L&G and needed to make some changes. They called me at the right time to check my cover was correct for me and my family. Alex was brilliant , changed my cover to exactly h... See more

Company replied

Rated 5 out of 5 stars

Jake was fantastic to work with while arranging our life insurance and critical illness cover. He was knowledgeable, polite and very practical in his advice. He listened carefully to what we needed an... See more

Company replied

Rated 5 out of 5 stars

Reece was extremely helpful and considerate. He explained my options and answered any questions I had. He has a natural customer service skill and seemed very genuine and emphatic. I did not feel rush... See more

Company replied

Rated 5 out of 5 stars

Our advisor (Reece) was helpful and patient. He listened and explained everything. "Lets go" offered a range of different insurances and with help we got one that covered our needs. I would high... See more

Company replied


Company details

  1. #28 of 176 best companies in Insurance broker
  2. #5 of 139 best companies in Insurance company
  3. #20 of 55 best companies in Life Insurance Agency
  4. #6 of 14 best companies in Term Life Insurance Provider Company

About LetsGoCover

Written by the company

Your trusted partner for life protection!

At LetsGoCover, we specialise in providing life insurance and critical illness cover solutions tailored to meet the needs of people across the UK. As a trading style of LGC Protect Ltd, which is authorised and regulated by the Financial Conduct Authority (FRN: 1002484), we are committed to delivering top-notch, reliable products backed by years of industry experience.

Whether you're looking for life assurance, critical illness cover, or both, our team is here to guide you. We work with leading providers to ensure you get the protection you need at a price that suits you. With LetsGoCover, you're in safe hands.

Our goal is simple - To help you find the right protection at the right price.


Explore Our Services:

LIFE INSURANCE OVER 50S LIFE INSURANCE critical illness cover

Why Choose LetsGoCover?

Expert Advice: Our team has years of experience in helping you navigate life insurance and protection options.

Wide Range of Options: We offer a variety of products to suit different needs and budgets.

Customer-Centric: We put you first, ensuring you find the best cover without any hassle.

Find the best deals by comparing our range of services. It’s quick and easy!

Compare deals

Financial protection policies typically have no cash in value at any time and cover will cease at the end of the term. If premiums stop, then cover will lapse.


Contact info

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4.9

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(3,618)

392 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Life insurance made easy and understandable…

Setting up our life insurance policy’s today was made understandable and easy with the help of Reece Childs (Senior Protection Consultant), very polite and patient with our questions, found us the best policy to cover our needs with added protection we weren’t expecting. Many thanks Reece and LetsGoCover

23 July 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you so much for the great review! We’re glad you were happy with our service.

Rated 5 out of 5 stars

Very helpful

Very helpful

20 July 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you for your feedback. We appreciate your business!

Rated 5 out of 5 stars

Alex was very helpful and explained…

Alex was very helpful and explained everything very clearly so I understood the reason why he was recommending certain things.

10 July 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you so much for the great review!

Rated 5 out of 5 stars

The caller was knowledgeable

The caller was knowledgeable, professional and very informative. Supported me in choosing the best fit for me and explained in detail everything it covered. Very happy and thankful I answered the phone 😊

10 July 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you so much for the great review! We’re glad you were happy with our service.

Rated 5 out of 5 stars

Maxie is absolutely brilliant

Maxie is absolutely brilliant! I couldn't praise him enough . Professional and also calm and funny!

14 July 2026
Unprompted review
LetsGoCover logo

Reply from LetsGoCover

Thank you so much for the great review! We’re glad you were happy with our service.

Rated 5 out of 5 stars

Maxie is very professional easy to talk…

Maxie is very professional easy to talk to, friendly and a great asset to your team. I feel confident in my decision made on the information presented to me. Maxie is thorough and made it an enjoyable experience. Would highly recommend.

13 July 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you so much for the great review! We’re glad you were happy with our service.

Rated 5 out of 5 stars

Great customer service from Liam…

Great customer service from Liam Cantlon he helped with everything I needed everything was completed quickly very efficiently received all documents the cover is just what I’m looking for

8 July 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you for your feedback. We appreciate your business!

Rated 5 out of 5 stars

Krupa Patel

Krupa, the consultant, was excellent. She was friendly and knowledgeable, demonstrating a kind patience throughout the process. Highly recommend.

2 July 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you so much for the great review! We’re glad you were happy with our service.

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