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LetsGoCover Reviews 

3,618
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 434 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently state that the customer service representatives are exceptionally knowledgeable, polite, and patient, taking ample time to thoroughly answer all questions without making anyone feel rushed during phone conversations. People deeply appreciate the clear and practical guidance provided, noting that arranging essential life insurance policies is handled efficiently, smoothly, and completely free from any unwanted high-pressure sales tactics. Some reviewers were not happy with the service, mentioning particularly stressful financial situations, disappointing overall broker experiences, and unfulfilled requests regarding important postal document deliveries after speaking on the phone.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during every interaction.... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were exceptionally... See more

Service

Reviewers highlight positive aspects of service, praising staff for being knowledgeable, professional, and... See more

User experience

Users describe positive interactions with user experience, highlighting how advisors make the process... See more

Product

Customers consistently note positive experiences with product, highlighting that it offers better coverage... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I already had a policy with L&G and needed to make some changes. They called me at the right time to check my cover was correct for me and my family. Alex was brilliant , changed my cover to exactly h... See more

Company replied

Rated 5 out of 5 stars

Jake was fantastic to work with while arranging our life insurance and critical illness cover. He was knowledgeable, polite and very practical in his advice. He listened carefully to what we needed an... See more

Company replied

Rated 5 out of 5 stars

Reece was extremely helpful and considerate. He explained my options and answered any questions I had. He has a natural customer service skill and seemed very genuine and emphatic. I did not feel rush... See more

Company replied

Rated 5 out of 5 stars

Our advisor (Reece) was helpful and patient. He listened and explained everything. "Lets go" offered a range of different insurances and with help we got one that covered our needs. I would high... See more

Company replied


Company details

  1. #28 of 176 best companies in Insurance broker
  2. #5 of 139 best companies in Insurance company
  3. #20 of 55 best companies in Life Insurance Agency
  4. #6 of 14 best companies in Term Life Insurance Provider Company

About LetsGoCover

Written by the company

Your trusted partner for life protection!

At LetsGoCover, we specialise in providing life insurance and critical illness cover solutions tailored to meet the needs of people across the UK. As a trading style of LGC Protect Ltd, which is authorised and regulated by the Financial Conduct Authority (FRN: 1002484), we are committed to delivering top-notch, reliable products backed by years of industry experience.

Whether you're looking for life assurance, critical illness cover, or both, our team is here to guide you. We work with leading providers to ensure you get the protection you need at a price that suits you. With LetsGoCover, you're in safe hands.

Our goal is simple - To help you find the right protection at the right price.


Explore Our Services:

LIFE INSURANCE OVER 50S LIFE INSURANCE critical illness cover

Why Choose LetsGoCover?

Expert Advice: Our team has years of experience in helping you navigate life insurance and protection options.

Wide Range of Options: We offer a variety of products to suit different needs and budgets.

Customer-Centric: We put you first, ensuring you find the best cover without any hassle.

Find the best deals by comparing our range of services. It’s quick and easy!

Compare deals

Financial protection policies typically have no cash in value at any time and cover will cease at the end of the term. If premiums stop, then cover will lapse.


Contact info

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4.9

Excellent

TrustScore 5 out of 5

4k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(3,618)

392 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jake was very helpful and clear during…

Jake was very helpful and clear during the call. I feel well informed and am glad he called

1 July 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you so much for the great review! We’re glad you were happy with our service.

Rated 5 out of 5 stars

Excellent staff

Excellent staff, confident to talk to, knew what I wanted

18 June 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you so much for the great review!

Rated 5 out of 5 stars

Alex Elkins

Alex was a great help going through my current life insurance and helping me adapt it to be more current for my life now and what I would need my insurance for. We found a better insurance and it was also cheaper than what I am currently paying so a win win for me! Thanks so much Alex for all your help.

25 June 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you so much for the review, Rhian! We’re thrilled to know that you had such a positive experience.

Rated 5 out of 5 stars

Proper advice given to me and…

Proper advice given to me and everything explained thoroughly by the young man in a very respectful manner

25 June 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you so much for the great review! We’re glad you were happy with our service.

Rated 5 out of 5 stars

Maxie Nkwenzi 10/10

I had a consult called Maxie Nkwenzi and he was absolutely brilliant. So helpful and just wonderful customer service. What a lovely experience!!

16 June 2026
Unprompted review
LetsGoCover logo

Reply from LetsGoCover

Thank you for your feedback, Megan! We’re so happy to hear that you were satisfied with our services.

Rated 5 out of 5 stars

I had a great experience with Sam from…

I had a great experience with Sam from LetsGoCover. He was extremely helpful and provided me with all the information I needed. He was respectful when I couldn't speak during work hours and rang me back when I requested. I really recommend Sam if you are seeking a good life insurance policy.

12 June 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you for your feedback, Tori! We’re so happy to hear that you were satisfied with our services.

Rated 5 out of 5 stars

The man that helped me today was very…

The man that helped me today was very knowledgeable and answered all the questions that I asked.

15 June 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you for your feedback, Emma! We’re so happy to hear that you were satisfied with our services.

Rated 5 out of 5 stars

Quick and easy questionnaire

Quick and easy questionnaire. Maxie was friendly, explained everything thoroughly and made the whole experience easy.

8 June 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you for choosing our services and writing such a positive review.

Rated 5 out of 5 stars

Phone call today was quick and easy

Phone call today was quick and easy, the gent I spoke to made it very clear and easy to understand with my updated cover, very helpful by offering extras that I didn’t know I could get.

1 June 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you so much for the great review! We’re glad you were happy with our service.

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