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LetsGoCover Reviews 

3,618
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 434 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently state that the customer service representatives are exceptionally knowledgeable, polite, and patient, taking ample time to thoroughly answer all questions without making anyone feel rushed during phone conversations. People deeply appreciate the clear and practical guidance provided, noting that arranging essential life insurance policies is handled efficiently, smoothly, and completely free from any unwanted high-pressure sales tactics. Some reviewers were not happy with the service, mentioning particularly stressful financial situations, disappointing overall broker experiences, and unfulfilled requests regarding important postal document deliveries after speaking on the phone.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during every interaction.... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were exceptionally... See more

Service

Reviewers highlight positive aspects of service, praising staff for being knowledgeable, professional, and... See more

User experience

Users describe positive interactions with user experience, highlighting how advisors make the process... See more

Product

Customers consistently note positive experiences with product, highlighting that it offers better coverage... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I already had a policy with L&G and needed to make some changes. They called me at the right time to check my cover was correct for me and my family. Alex was brilliant , changed my cover to exactly h... See more

Company replied

Rated 5 out of 5 stars

Jake was fantastic to work with while arranging our life insurance and critical illness cover. He was knowledgeable, polite and very practical in his advice. He listened carefully to what we needed an... See more

Company replied

Rated 5 out of 5 stars

Reece was extremely helpful and considerate. He explained my options and answered any questions I had. He has a natural customer service skill and seemed very genuine and emphatic. I did not feel rush... See more

Company replied

Rated 5 out of 5 stars

Our advisor (Reece) was helpful and patient. He listened and explained everything. "Lets go" offered a range of different insurances and with help we got one that covered our needs. I would high... See more

Company replied


Company details

  1. #28 of 176 best companies in Insurance broker
  2. #5 of 139 best companies in Insurance company
  3. #20 of 55 best companies in Life Insurance Agency
  4. #6 of 14 best companies in Term Life Insurance Provider Company

About LetsGoCover

Written by the company

Your trusted partner for life protection!

At LetsGoCover, we specialise in providing life insurance and critical illness cover solutions tailored to meet the needs of people across the UK. As a trading style of LGC Protect Ltd, which is authorised and regulated by the Financial Conduct Authority (FRN: 1002484), we are committed to delivering top-notch, reliable products backed by years of industry experience.

Whether you're looking for life assurance, critical illness cover, or both, our team is here to guide you. We work with leading providers to ensure you get the protection you need at a price that suits you. With LetsGoCover, you're in safe hands.

Our goal is simple - To help you find the right protection at the right price.


Explore Our Services:

LIFE INSURANCE OVER 50S LIFE INSURANCE critical illness cover

Why Choose LetsGoCover?

Expert Advice: Our team has years of experience in helping you navigate life insurance and protection options.

Wide Range of Options: We offer a variety of products to suit different needs and budgets.

Customer-Centric: We put you first, ensuring you find the best cover without any hassle.

Find the best deals by comparing our range of services. It’s quick and easy!

Compare deals

Financial protection policies typically have no cash in value at any time and cover will cease at the end of the term. If premiums stop, then cover will lapse.


Contact info

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4.9

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(3,618)

392 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My agent was so lovely

My agent was so lovely, but professional. I will have no hesitation in recommending this company to my friends and family

6 May 2026
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Reply from LetsGoCover

Thank you for choosing our services and writing such a positive review.

Rated 5 out of 5 stars

Fantastic

Philip was fantastic very helpful and knowledgeable.

5 May 2026
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Reply from LetsGoCover

Thank you for choosing our services and writing such a positive review.

Rated 5 out of 5 stars

Great customer service

The person on the phone was very informative but also very down to earth and nice to speak to. Great customer service. Felt very at ease making changes to my policy.

6 May 2026
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Reply from LetsGoCover

Thank you for your feedback, Stephanie! We’re so happy to hear that you were satisfied with our services.

Rated 5 out of 5 stars

Very easy to use

Very easy to use and managed to get me life insurance with metlife especially thanks to Maxie. The customer service was excellent too and I would definitely recommend this company to my friends and family

29 April 2026
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Reply from LetsGoCover

Thank you for your feedback, Diana! We’re so happy to hear that you were satisfied with our services.

Rated 5 out of 5 stars

I spoke to James a number of times

I spoke to James a number of times, always courteous and polite, and explained my upgraded policy fully .

James always called on time , and was never pushy in regards to me
Increasing funds

All in all a very pleasant experience

28 April 2026
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Reply from LetsGoCover

Thank you so much for the great review! We’re glad you were happy with our service.

Rated 5 out of 5 stars

What a nice and polite young man I…

Maxie was such a nice and polite young man I spoke to regarding new life insurance. Very informative and explained everything so well. Such a credit to your company he is.

28 April 2026
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Reply from LetsGoCover

Thank you so much for the great review! We’re glad you were happy with our service.

Rated 5 out of 5 stars

Great customer service

Great customer service this morning, quick and easy. All sorted quickly.

28 April 2026
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Reply from LetsGoCover

Thank you so much for the great review! We’re glad you were happy with our service.

Rated 5 out of 5 stars

Bo has been great at finding us the…

Bo has been great at finding us the best life insurance and critical illness policies for our family. Listens and is very helpful at answering all questions thank you.

23 April 2026
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Reply from LetsGoCover

Thank you for choosing our services and writing such a positive review.

Rated 5 out of 5 stars

Peace of mind "Let's Go Cover"

I am delighted to find a helpful and knowledgeable person who supported me to made the right decision what cover suited me and my family's needs. Reece was very patient with me. I asked a lot of questions and he was happy to assist and made sure I understand. For peace of mind Let's Go Cover is the answer you need.

24 April 2026
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Reply from LetsGoCover

Thank you so much for the great review! We’re glad you were happy with our service.

Rated 5 out of 5 stars

life insurance

excellent service. explaind everything. helped me get the cover I wanted.

24 April 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you for choosing our services and writing such a positive review.

Rated 5 out of 5 stars

Very professional and friendly service

Very professional and friendly service. Advisor also took time to make sure sure we understood everything

22 April 2026
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Reply from LetsGoCover

Thank you for your kind words, we’re glad to hear that you had a good experience with our service.

Rated 5 out of 5 stars

Excellent from start to finish very…

Excellent from start to finish very knowledgeable and easy to talk to. Would definitely recommend.

16 April 2026
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Reply from LetsGoCover

Thank you for your kind words, we’re glad to hear that you had a good experience with our service.

Rated 5 out of 5 stars

Very helpful

Took longer than expected but overall couldn’t fault it. Can’t remember the name of the gentleman I spoke to but he was very helpful.

16 April 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you for choosing our services and writing such a positive review.

Rated 5 out of 5 stars

Reece Childs was so helpful and kind

Reece Childs was so helpful and kind. I have the perfect insurance cover for me.
Nothing was to much trouble and I’m very grateful to him.
Excellent service . Would thoroughly recommend him
Pat Morris

16 April 2026
LetsGoCover logo

Reply from LetsGoCover

Thank you for your kind words, we’re glad to hear that you had a good experience with our service.

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