While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

A met a gf on Letterboxed and it didn;t work out. Now she is attempting to destroy my reputation on there calling me a pedo, an obsessive and stalker. I suffer from a mental condition called DPDR... See more

Rated 1 out of 5 stars

I also received this scam email today ... the link to Paypal goes to a website called successmenow.com - don't click on the link! Thank you for choosing Letterboxd You're subscribed up to watc... See more

Rated 5 out of 5 stars

While trying not to be too rude, I have to raise my concern of the intelligens of the people on Trustpilot who give Letterboxd a poor review based on scam e-mails. Do people not realise, that when t... See more

Rated 4 out of 5 stars

It's the best option for movie lovers, great for keeping track of your watchlists, checking ratings, and finding stuff to watch. The reason why it doesn't get 5 stars is that the interface is a little... See more

Company details


Contact info

2.8

Average

TrustScore 3 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Letterbox.com and Paypal

I have also had this scam email and have definatley not signed up to anything nor would I, never heard of "Letterboxd.com" Hopefully, both Letterbox.com and Paypal should be looking into to it where did they get my email address must have been from Paypal

13 December 2022
Unprompted review
Rated 1 out of 5 stars

Scam emai

I received a email the same as previous reviews. I thought it was a scam so did not respond to link.

13 December 2022
Unprompted review
Rated 1 out of 5 stars

Received scam bloody email

Received scam bloody email . Sort out your company!!!

Welcome! You’ve signed up as xxxxxxxxxxxx at Letterboxd.

Thank you for choosing Letterboxd

You're subscribed up to watch hundreds of subscription-only classics from across the decades. Your free trial will last 14 days.

When your trial ends, you will be charged £49.00 a year automatically from your PayPal account - but you can cancel any time. The 14-day free trial is available only to first-time subscribers.

Order Number: 8332196622

Payment method: PayPal account: xxxxxxxxxx

Order date: December 13, 2022%

If you want to cancel your subscription you can access your PayPal account and follow the instructions

13 December 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Received email today saying I’d signed up for 14 day free trial then I would be charged £49 from PayPal. Says click link to cancel subscription.
I’ve been at work all day. Did not sign up to anything.
Shame on you!

13 December 2022
Unprompted review
Rated 5 out of 5 stars

I’ve also received an email purporting…

I’ve also received an email purporting to be from letterboxd but if you look at the actual email address, it’s not from the company at all. For me the email came from letterboxd-cancel at malaysiadailynews.com, so it’s nothing to do with letterboxd. Do not go to the link in the email. This email is from scammers only. Just ignore it.

13 December 2022
Unprompted review
Rated 1 out of 5 stars

Letterboxd Scam

Letterboxd Scam

I’ve also had this scam e-mail stating:
You're subscribed up to watch hundreds of subscription-only classics from across the decades. Your free trial will last 14 days.

When your trial ends, you will be charged £49.00 a year automatically from your PayPal account - but you can cancel any time. The 14-day free trial is available only to first-time subscribers.

Order Number: 8332196622

No I haven’t!! Nice try!

13 December 2022
Unprompted review
Rated 1 out of 5 stars

Scam email?

What are people doing about this scam email?! I’m scared to click anything. Tried to contact Letterboxd on Twitter but no reply. Really cannot deal with the money leaving my account as I can’t even afford to heat my house atm 😭

13 December 2022
Unprompted review
Rated 1 out of 5 stars

Most likely a scam. BEWARE.

I have never heard of this website but I have just received an email purporting to be from them 'Thanking me for taking out a trial subscription'. This, apparently will expire in 14 days whereupon they will charge me £49 per year to my PayPal account. There is a link to 'cancel' this but I believe it to be a scam.

13 December 2022
Unprompted review
Rated 1 out of 5 stars

I've also just had an email saying I've…

I've also just had an email saying I've joined Letterboxd.com and in 14 days later £49 will come out of my Paypal account. My idiot son clicked on the green button to cancel. Thankfully this was done on an iPhone and a strong red message saying "you probably being tricked" DO NOT CLICK ON THE GREEN CANCEL BUTTON as some devices may not stop or warn you. It's 100% scam!!!!!! I also believe it's not the fault of Letterboxd, as I think there name is being used to trick people. PayPal reviews on this are also going live! Low life scammers!!!!

13 December 2022
Unprompted review
Rated 1 out of 5 stars

Scam email received from letterboxd

Scam email received from letterboxd, saying I have signed up for this rubbish, I have not.
And that £49 will be taken from my PayPal account after 14 day trial. I dont think so. I have reported this company to the fraud team at PayPal.

13 December 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look