Great overall engaging experience. Here to support whenever I had a question or needed help.
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Marissa my Trainer/Assessor was great. Always communicated well and gave great tips and ideas on how to approach a unit. The role plays options were great, as my workplace could not have facilitated... See more
Company replied
LET Training has been great to work with. Assessment is marked very quickly, and the assessor (Marissa), is amazing at responding quickly and assisting with role plays, and anything else you require.... See more
Company replied
Able to work at own pace with the support of the tutors whenever needed
Company replied
Company details
Written by the company
LET Training provides nationally recognised online training courses. From Human Resources to Leadership & Management, Business & Administration and Work Health & Safety, all of our courses are delivered entirely online. You can study anywhere, anytime. As a National Registered Training Organisation (RTO no.41179), LET Training is proud to deliver online training courses at a variety of levels. All students studying with LET Training will receive support from our dedicated trainers five-days-a-week.
Contact info
Suite 2, Level 4, 17-21 Hunter Street, LET Training, 2150, PARRAMATTA, Australia
- 0296333929
- lily.li@lettraining.com.au
- lettraining.com.au
4.6
Excellent
148 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Well structured course
Well structured course. The Facilitator was very helpful always approachable and available.
23 April 2026
Reply from LET Training
Good afternoon Christophe,
Congratulations on completing your course and thank you for your kind feedback!
We are delighted to hear that you found your trainer so helpful and approachable – we have passed your compliments on to them directly.
On behalf of everyone at LET Training, we’d like to wish you all the best with your future professional development!
Kind Regards,
Tim
Learning and Development Advisor
I completed my Certificate IV in Work…
I completed my Certificate IV in Work Health and Safety, I had the best trainer @Robyn, you made the course easy to understand, and I will forever be grateful.
14 April 2026
Reply from LET Training
Good afternoon Topo,
Thank you for your feedback and for your compliments regarding your trainer - we will pass them on to Robyn directly.
On behalf of everyone at LET Training, I'd like to congratulate you on completing your Certificate IV in Work Health and Safety, and wish you all the best with your professional development!
Kind Regards,
Tim
Learning and Development Advisor
Marissa my Trainer/Assessor was great
Marissa my Trainer/Assessor was great. Always communicated well and gave great tips and ideas on how to approach a unit.
The role plays options were great, as my workplace could not have facilitated this.
I enjoyed my course, thank you
18 March 2026
Reply from LET Training
Thank you for your feedback! We're so glad to hear that you enjoyed your course.
It's wonderful that Marissa made such a positive impression. We'll be sure to pass along your kind words.
We're also happy that the role play options worked well for you, especially since your workplace couldn't facilitate that. It's great to know the course met your needs.
Thank you again, and we wish you all the best!
Great learning experience in WHS Certificate IV
I had a very positive experience completing the WHS Certificate IV course. The trainer, Lily, was excellent – very knowledgeable, patient, and always willing to support students. She explained the content clearly and made sure that I understood the key concepts. The course content was practical and relevant to real workplace situations, especially for those looking to work in safety roles. The materials were well structured and easy to follow. The staff were also helpful throughout the process, with good communication and support from enrolment to completion. Overall, I would recommend this course to anyone interested in developing their skills in work health and safety.
20 March 2026
Reply from LET Training
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you had such a positive experience with the WHS Certificate IV course.
It’s wonderful to know that Lily’s knowledge, patience, and support made a difference in your learning journey. We’ll be sure to pass along your kind words to her.
Congratulations again on finishing the course! We wish you all the best as you continue to grow in the work health and safety field, and thank you for recommending us.
If there’s anything more we can do to support you in the future, please don’t hesitate to reach out.
This private college is really good and…
This private college is really good and has a nice learning environment. Felicia Zhan as my trainer is friendly, helpful, and have good knowledge in her field. The facility is complete and support students in their studies. I also feel comfortable studying here because the atmosphere is calm and positive. The course is useful and related to real work, so it helps students prepare for their future careers.
18 March 2026
Reply from LET Training
Thank you for your wonderful feedback! We're so glad you had a positive experience at LET Training.
It's great to hear that Felicia was friendly, helpful, and knowledgeable. We'll be sure to share your kind words with her.
We're also happy that you found our facilities supportive and the learning environment calm and positive. It's rewarding to know that you found the course practical and helpful for your future career.
Thank you again, and we wish you all the best ahead!
Very professional organisation
Very professional organisation. From sign up to learning materials to assessing to monthly follow ups, all high quality and rigorous.
8 March 2026
Reply from LET Training
Good afternoon Kathy,
Thank you for your feedback!
We appreciate that you found the course of such a high quality, and will pass your feedback on to your trainer and our admin team.
On behalf of everyone at LET Training, I'd like to congratulate you on completing you course and wish you all the best with your professional development!
Kind Regards,
Tim
Learning and Development Advisor
Great Team at LET Training please read my review
Great communication through out the process.
Trainer was awesome.
Very well structured informative course.
I also required an extension due to those life situations that occur out of our control.
In your onboarding booklet it clearly advises the steps to take. The staff at LET Training, followed procedures, very understanding and my extension was granted.
Completed Certificate in IV Human Resource Management.
Highly recommend LET Training
Regards,
Sonia
4 March 2026
Reply from LET Training
Hi Sonia,
Thank you so much for taking the time to share this incredible positive review!
We are thrilled to hear that you had such a great experience with the team at LET Training. It's wonderful to know that our communication stood out to you and that you found the trainer awesome and the course well-structured.
Congratulations on completing your Certificate IV in Human Resource Management! We truly appreciate your high recommendation and wish you the very best in your HR career.
Kind regards,
The LET Training Team
Very Happy
My review is based on having a very responsive, encouraging and knowledgeable trainer Robyn Smith who made the whole experience easy to navigate and gave me the confidence to complete the course.
26 February 2026
Reply from LET Training
Good afternoon Grace,
Thank you for your feedback!
We will pass on your compliments to Robyn, and we're very happy to hear that her guidance was so beneficial to your studies.
On behalf of everyone at LET Training, congratulations on completing your course and we wish you all the best with your professional development!
Kind Regards,
Tim
Learning and Development Advisor
Mostly positive
Overall, I found the course helpful and valuable — it certainly wasn’t all doom and gloom 😊 However, there are a few areas where I believe improvements could enhance the learning experience.
I found some of the assessment components to be repetitive. At times, the same or very similar questions appeared in both the knowledge questions and the practical assessments. Streamlining this could make the workload feel more purposeful and less duplicative.
The volume of content also felt overwhelming at times. For example, 60 pages on leadership seemed excessive for a WHS course. I often felt that approximately 20% of the learning manual content was not directly necessary for achieving competency. For me, less is more — I understand key concepts and expectations more clearly when the material is concise and focused.
In several practical assessments, the document structure made them harder to follow than necessary. I often had to copy and paste appendices into a new Word document to work through them effectively. Separating assessor information into a dedicated “criteria” tab or section might improve the overall flow and usability of the documents.
I also acknowledge that I didn’t reach out for support during the course, and I think meeting with an assessor or educator early on may have helped me work more efficiently. That’s something I would do differently in future.
I really dislike role play tasks and had been putting them off until everything else was completed, however I found Robyn's (assessor) demeanor was really great and made these assessment parts easy and comfortable to complete.
Despite the challenges, I did find the course beneficial overall and appreciate the knowledge and skills I gained.
26 February 2026
Reply from LET Training
Hi Matthew,
On behalf of everyone at LET Training we’d like to congratulate you on completing your Certificate IV in Work Health and Safety course!
We appreciate that you’ve taken the time to share both the positive aspects of your time studying with us as well as areas you feel we can improve.
We have taken your feedback on board relating to the resource material and assessment tasks, and will take it under consideration when developing our resources in the future.
We also appreciate your feedback relating to your trainer, and have passed on your compliments to her.
Once again, congratulations on completing your course and we wish you all the best with your future professional development!
Kind Regards,
Tim
Learning and Development Advisor
My assessor
My assessor. She helped me through the entire course and I couldn't have done it without her.
27 January 2026
Reply from LET Training
Thank you so much for sharing that with us. We will be sure to pass your kind words along to her. We wish you all the best.
Rewarding study experience
Excellent guidance and support across all subjects, assignment submission format was easy to follow and course work was marked very quickly.
3 February 2026
Reply from LET Training
Thank you for taking the time to provide this encouraging feedback. It is excellent to hear that you found the course guidance, submission process, and marking efficiency to be strong points. We wish you all the best in your future studies
BSB41419 Cert IV Work Health and Safety
I found the course was well structured and communications was very good. The training material was well presented and relevant. I found the trainers to be knowledgeable and very approachable.
27 January 2026
Reply from LET Training
Good afternoon Graeme,
Thank you for your feedback for the Certificate IV in Work Health and Safety!
We're very pleased to hear that you found the course and your trainers so approachable, and we appreciate your compliments regarding our resource material.
We have passed your kind words on to your trainer directly.
On behalf of everyone at LET Training, I'd like to congratulate you on completing your course and wish you all the best with your professional development!
Kind Regards,
Tim
Learning and Development Advisor
Do not recommend
If possible I would leave no stars. Terrible experience and would not recommend.
24 January 2026
Unprompted review
Reply from LET Training
Good afternoon,
Thank you for your feedback. However, we cannot verify any past or present enrolment with LET Training associated with your review.
To investigate your concerns, you are required to provide specific details to admin@lettraining.com.au, including the course name and the precise areas where you believe our services require improvement. Without this information, we are unable to address your feedback.
Please be advised that if we do not receive confirmation of your status as a client or student within seven days, we will formally request that Trustpilot remove your review on the grounds that it fails to meet their guidelines for a verified experience.
Sincerely,
LET Training
Adult learning.
Do the course in my own time at home, knowing help was an email away. Informative feed back and quick reply.
22 January 2026
Reply from LET Training
Thank you, Allen! We're thrilled you found the course flexible and supportive. It's great to know our quick responses and feedback made your experience enjoyable. If you ever need further assistance, we're here to help!
The course work is a full loaded pack
The course work is a full loaded pack. Everything that I learnt is practical/applicable to real life and work environment. My trainer was kind and helpful.
9 December 2025
Reply from LET Training
Hi Noah,
Thank you for your feedback. We're thrilled you found the coursework comprehensive and practical, and that our goal of real-world applicability resonated with you.
Thank you for choosing our course. We wish you the very best in applying your new skills.
Kind Regards
LET Training Team
Excellent Experience Yet Again with LET Training
I’ve just completed the Advanced Diploma of Human Resource Management with LET Training, and this marks the fourth course I’ve studied with them. Once again, I can’t rate them highly enough. Every experience I’ve had with LET Training has been superb - from the quality of the learning materials to the support provided throughout the course.
Their professionalism, responsiveness, and commitment to student success truly set them apart. I highly recommend LET Training to anyone looking to further their skills and education
9 December 2025
Reply from LET Training
Hi Danni,
Thank you so much for your wonderful feedback and for choosing LET Training for the fourth time! We are thrilled to hear that your experience with our Advanced Diploma of Human Resource Management was excellent.
It’s incredibly rewarding to know that our learning materials, support, and team’s commitment have consistently met your expectations. Thank you for your strong recommendation—it means the world to us.
We wish you all the very best in your future endeavors and hope our paths cross again in your learning journey.
Warm regards,
The LET Training Team
Great overall engaging experience
Great overall engaging experience. Here to support whenever I had a question or needed help.
1 December 2025
Reply from LET Training
Thank you for your positive feedback! We're delighted to hear you found the experience engaging and felt well-supported. We wish you the best with your future projects.
Kind Regards
LET Training Team
Reply from LET Training
Thank you so much for your lovely feedback—it truly made our day!
It was a pleasure having you in the Cert IV in WHS course and we are so glad to hear you found the support helpful. Wishing you every success moving forward.
Kind Regards
LET Training Team
From start to finish LET training…
From start to finish LET training exceeded my expectations. The online portal was easy to use and navigate and the support from the training team first class.
1 December 2025
Reply from LET Training
Thank you so much for taking the time to share your positive experience.
We are thrilled to hear that LET Training exceeded your expectations from start to finish, and that you found our online portal easy to navigate with first-class support. Feedback like yours is what motivates our team.
We wish you every success and hope to support you again in the future.
Kind regards,
The LET Training Team
Well Structured and Informative Course
The Course was designed, informative, and my teacher gave excellent support and guidance throughout the course.
25 November 2025
Reply from LET Training
Thank you for the fantastic five-star review! We're thrilled you found the course well-structured and informative. It means the world to our team to hear that the support and guidance made a real difference. Wishing you all the best in your future endeavours, and we hope to see you in another course soon!
Kind Regards
LET Training Team
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