LET Training Reviews 148

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, helpfulness, and clear communication, making the learning journey engaging and manageable. Many people highlight the flexibility of the courses, allowing them to study at their own pace while receiving excellent guidance and quick responses from trainers and assessors. The overall user experience is frequently described as smooth, well-structured, and supportive, with clear learning materials and practical content. However, some customers also noted issues with the program's usability, describing it as clunky and occasionally not working. A few people found the knowledge assessments to have poor grammar and unclear questions, while others felt the skills assessments were poorly designed. Additionally, some reviewers mentioned that the content could be irrelevant or overwhelming, and that some assessment components were repetitive.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise trainers like... See more

User experience

People report positive experiences with user experience. Many reviewers found the course materials... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers highlight the great... See more

Based on these reviews

Rated 4 out of 5 stars

Great overall engaging experience. Here to support whenever I had a question or needed help.

Company replied

Rated 4 out of 5 stars

Marissa my Trainer/Assessor was great. Always communicated well and gave great tips and ideas on how to approach a unit. The role plays options were great, as my workplace could not have facilitated... See more

Company replied

Rated 5 out of 5 stars

LET Training has been great to work with. Assessment is marked very quickly, and the assessor (Marissa), is amazing at responding quickly and assisting with role plays, and anything else you require.... See more

Company replied

Rated 4 out of 5 stars

Able to work at own pace with the support of the tutors whenever needed

Company replied


Company details

  1. Vocational school

Written by the company

LET Training provides nationally recognised online training courses. From Human Resources to Leadership & Management, Business & Administration and Work Health & Safety, all of our courses are delivered entirely online. You can study anywhere, anytime. As a National Registered Training Organisation (RTO no.41179), LET Training is proud to deliver online training courses at a variety of levels. All students studying with LET Training will receive support from our dedicated trainers five-days-a-week.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

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Rated 5 out of 5 stars

Simply the best...

Let Training is absolutely the best training institution I've ever studied with!! Everyone is so responsive amd helpful. Assessments are marked and returned very quickly with very helpful and detailed feedback. My trainer for this course (Imogen) was amazing and so supportive. I felt very lucky to have had such support for my first unit of study in a very long time!!

29 February 2024
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Reply from LET Training

Good afternoon Alison,

Thank you for your feedback!

We appreciate your kind words relating to our assessment turn-around times and of course we will pass on your appreciation to Imogen directly.

Congratulations on completing your unit of study, and we look forward to helping you with your professional development again in the future!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

A review of effective training

Completing the Certificate IV in WHS training module has been instrumental in equipping me with the necessary skills and qualifications for the course. The assistance provided by the team (Maria and Robyn) was invaluable, and their support greatly facilitated my learning journey. The assessments were particularly effective in motivating me to apply the knowledge gained and get to work. Overall, I'm grateful for the opportunity and would highly recommend this training program to others seeking to enhance their skills in this field.

6 March 2024
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Reply from LET Training

Good afternoon Raul,

Thank you for your feedback!

We're very happy to hear that you found the resource material and assessment tasks so informative and motivating!

We'll be happy to pass on your feedback and kind words to Maria and Robyn directly.

On behalf of everyone at LET Training, I'd like to congratulate you on completing your Certificate IV in Work Health and Safety; and would like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 1 out of 5 stars

I recently enrolled in a Cert IV Human…

I recently enrolled in a Cert IV Human Resource Management course with LET Training, expecting a flexible and supportive learning environment. Unfortunately, my experience fell short of expectations. Despite assurances of communication and support, my course was abruptly cancelled without prior notice, leaving me without access to course materials or the opportunity to complete my studies. Efforts to resolve the issue were met with unsatisfactory responses, lacking accountability and adequate resolution. While the concept of flexible online learning is promising, the execution and student support at LET Training need significant improvement. Prospective students should carefully consider these factors.

4 March 2024
Unprompted review
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Reply from LET Training

Good afternoon Kerry,

Thank you for taking the time to share your feedback with us. Your insights are invaluable, and we are constantly seeking ways to improve our services and interactions with our clients.

Upon reviewing our records, we found that our system issued three reminder emails concerning the enrolment duration of your course. Unfortunately, it seems these did not reach you.

We acknowledge that direct phone communication might have been more effective for addressing your concerns and discussing the situation in detail. We have made a note of your preferred contact method in our system for future reference.

After receiving your email over the weekend, we promptly attempted to contact you and left a message on your phone.

We have taken note of your emails received regarding completed assessments and our support team have responded to your query, providing detailed steps on how we plan to address your requests and any additional actions that may be required.

Thank you once again for your valuable feedback. We are committed to resolving your concerns and enhancing your experience with LET Training.

Regards,
LET Training Team

Rated 5 out of 5 stars

Great course structure

Great course structure, fantastic support, flexibility in module delivery. Overall pleasant experience.

I highly recommend LET Training.

14 February 2024
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Reply from LET Training

Good morning Ashley,

Thank you for your feedback!

We are very happy to hear that you had such a positive experience with the resource material and our support services - I will be happy to pass your compliments on to the whole team.

On behalf of everyone at LET Training, I'd like to congratulate you on completing your course and wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Great experience!

My trainer Robyn was fantastic, very helpful and informative on what was expected during each module.

The layout of the projects were clear and the instructions explained in detail.

19 January 2024
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Reply from LET Training

Good morning Sam,

Thank you for your feedback! We're very happy to hear that you found navigating our online learning platform so easy.

We also appreciate your compliments regarding your trainer, and we will pass them on to Robyn directly.

On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

The place to go for your Certification!

Let Training were friendly, supportive and well priced for what I wanted. I like how they mark your work promptly so you can move on quickly knowing you have finished, or get back to fixing errors. Ill be coming back to LET Training in the future.

13 November 2023
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Reply from LET Training

Good afternoon Darrin,

Thank you for your feedback!

We're very pleased to hear that you received such good support from your trainer during your time with us - we'll be happy to pass on your thanks to them directly.

On behalf of everyone at LET Training, I'd like to congratulate you on completing your Certificate IV in Work Health and Safety course and wish you all the best with your future professional development.

We hope to hear from you again soon!

Kind Regards,
Tim
Learning and Development Advisor.

Rated 5 out of 5 stars

Good course great trainers

I found my trainer to be very helpful, when I had a question it was answered promptly by Robyn, who was very helpful in putting me at ease within doing role plays etc. The WHS cert IV was more in-depth than I thought, but again Robyn gave me great feedback on my assignments. Which helped guide me through to completion

10 November 2023
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Reply from LET Training

Good afternoon Matthew,

Thanks for your feedback regarding your recent enrolment with LET Training!

We're very happy to hear that you received such comprehensive support from your trainer! We'll be more than happy to pass on your compliments to Robyn directly.

On behalf of everyone at LET Training, I'd like to congratulate you on completing the Certificate IV in Work Health and Safety course. All the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor.

Rated 5 out of 5 stars

Outstanding support and mentorship

I am incredibly pleased with my experience at LET Training. Their swift assessment marking allowed me to progress efficiently, highlighting their dedication and professionalism. I deeply appreciate the patience and diligence exhibited by my trainers, particularly Marcel and Lily, whose guidance was invaluable. The wealth of knowledge and practical skills I gained during my studies has been instrumental in my personal and professional growth. LET Training's commitment to excellence shines through, making my double diplomas i.e. Diploma of Leadership and Management and Diploma of Business (Organisation Development) truly fulfilling. Thank you for your outstanding support and mentorship. I wholeheartedly recommend LET Training to anyone seeking quality education and a supportive learning environment.

12 September 2023
Unprompted review
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Reply from LET Training

Good afternoon Wendy,

Thank you very much for your positive feedback regarding your recent studies with LET Training!

I will pass on your thanks and appreciation to your trainers directly, especially in relation to their support and prompt reply to your assessment marking.

We sincerely hope that the skills you have gained in your time studying with us will serve you well with your future professional development.

On behalf of everyone at LET Training, I’d like to congratulate you on completing your dual Diploma course with us and wish you all the best in the future!

Kind Regards,

Tim
Learning and Development Advisor.

Rated 5 out of 5 stars

My learning experience 5 stars

I recently completed the Cert 4 in WHS course through Let Training, and I couldn't be more pleased with the experience. The course material provided was not only comprehensive but also incredibly valuable. The webinars were a fantastic way to learn and engage with the content, and the one-on-one sessions with my trainer, Robyn, were a game-changer. Robyn's guidance and support were instrumental in helping me grasp the material and apply it effectively. Thanks to this course, I now feel confident and well-prepared in the field of Workplace Health and Safety. Highly recommended for anyone seeking a quality WHS certification!

5 October 2023
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Reply from LET Training

Good afternoon Debbie,

Congratulations on completing the Certificate IV in Work Health and Safety course!

We’re very happy to hear that you were so well supported by your trainer, Robyn, and I will pass on your compliments to her directly.
I will also pass on your positive feedback on our resource material and webinars to our trainers.

On behalf of everyone at LET Training, I’d like to wish you all the best with your professional development and if you need to complete another course in the future be sure to let us know!

Kind Regards,
Tim
Learning and Development Advisor.

Rated 5 out of 5 stars

Great teacher great help wonderful…

Great teacher great help wonderful people all in all great place to study
Please study in let training they the best

27 September 2023
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Reply from LET Training

Good afternoon Melvin,

Thank you for the feedback! Your trainers would like to pass on their congratulations to you for completing your course!

I'll pass on your compliments to your trainers and to the rest of the staff here at LET Training - we're very happy to hear you got the most out of your studies and the assistance you received from your trainers!

On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

The Trainer (Ray) as excellent he…

The Trainer (Ray) as excellent he helped me through all the assessments
The Admin/ Accounts team were terrific and easy to liaise with and helped me through my payment plan
The log on to the course was easy and I had no problems with working my way through the site and the assessment - the learning modules/ resources were a great source of information they were really easy to read and all the information in them were relevant to th eassessment
I can't say enough about the company and the staff
My experience with LET was awesome , I have tried to complete the course with other companies and it was not a very good experience it was a nightmare
I will be recommending LET to other staff who require training
After 3 attemps I have finally obtained the Certificate thanks to Let Training

12 September 2023
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Reply from LET Training

Good afternoon Marilyn,

Thank you very much for your feedback!

Congratulations on completing your course and obtaining your certificate! We are very happy to see that you found all of our teams easy to liaise with or seek assistance from - I will pass on your thanks to them directly, particularly to your trainer, Ray.

We're also pleased that you found the course easy to work through, your compliments about our resource material will be passed on to our trainers as well.

On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development. It's been a pleasure helping you complete your studies.

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Trainer was very supportive

Trainer was very supportive, and admin efficient. Congratulations to a great team, and thank you.

30 August 2023
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Reply from LET Training

Good afternoon Katie,

Thank you for your feedback!
We're very appreciative of your kind words, and I will be sure to pass them on to your trainer as well as to our admin team.

We'd like to extend our congratulations to you for successfully completing your course, and on behalf of everyone at LET Training I'd like to wish you all the best for your future professional development!

Kind regards,
Tim
Learning and Development Advisor.

Rated 5 out of 5 stars

Self-paced and comprehensive.

I loved being able to work at my own pace. The 'unpacking the assignment' webinars were particularly helpful but at times I found the presenter a little difficult to understand due to the accent (ability to play back several times helped this) The course content was very interesting and sufficiently challenging to make me think 'outside and beyond' and use all my professional skills, common sense and creativity in sync to complete assignments to a high standard.

14 August 2023
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Reply from LET Training

Good afternoon,

Thank you for your feedback!

We are very happy to hear that you not only enjoyed the ability to complete the course at your own pace, but also that you found our resources so interesting! I will pass these compliments on to our trainers.

I have also passed on your feedback relating to webinars and appreciate your taking the time to provide us with your viewpoint on them.

On behalf of everyone at LET Training, I'd like to congratulate you for completing the Certificate IV in Work Health and Safety, and would like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor.

Rated 5 out of 5 stars

Very supportive

Very supportive. Easy to follow modules and thorough feedback give. The best part is that I could work at my own pace.

17 August 2023
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Reply from LET Training

Good afternoon Danny,

Thank you for your feedback!

We're very happy to hear that you found the course so easy to follow and navigate, and we'll pass on your thanks and compliments relating to support and feedback to your trainer directly.

I'd also like to pass on our congratulations for you in completing your Certificate IV in Human Resource Management, and on behalf of everyone at LET Training I'd like to wish you all the best with your future professional development!

Kind regards,
Tim
Learning and Development Advisor.

Rated 1 out of 5 stars

The online portal for this course is…

The online portal for this course is archaic, there is little or no communication from them other than automated emails. You get what you pay for if you are looking for a course that locks you out of your account for an unsuccessful payment and provides you with no other way of updating payment information except CALLING THEM between 9am to 5pm .. this is it.

13 August 2023
Unprompted review
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Reply from LET Training

Good morning Zoe,

We’re happy that you have been in contact with our admin team, and that you have regained access to your course.

We do apologise for the number of emails you have received in recent days, however it is our policy to deliver several notifications by email in the event that a payment is unsuccessful before we must temporarily freeze access to the course.

The admin team is also available from 9AM to 5:30PM should you need any assistance with payments, or if you would like further advice on how best to utilise our online learning platform. The admin team is also available by email, and all emails received are responded to as soon as possible.

We wish you nothing but the best with your course going forward – and as always don’t hesitate to contact us if we can provide you any further assistance!

Kind regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Cert IV WHS

I recently completed Cert IV WHS and had a great experience with LET Training. The response time with assessments was fast within a couple of hours to a least a day of submitting an assessment. The webinars made it easy to understand the requirements of the assessments.

25 July 2023
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Reply from LET Training

Good afternoon Frank,

Thank you for your feedback!

We're very happy to hear that you were so well supported during your Certificate IV in Work Health and Safety with us. We'll be happy to pass on your compliments regarding our webinars to the trainers as well.

On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Very easy to manage the course

Very easy to manage the course, would highly recommend LET Training.

12 July 2023
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Reply from LET Training

Good afternoon Richard,

Thank you for your feedback, and congratulations on completing your course!

We're very happy to hear that you found the course so easy to manage - we'll definitely pass your compliments on to your trainer and to the staff in general.

On behalf of everyone at LET Training, I'd like to wish you all the best with your future professional development!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Ray McColl!!

Ray McColl!!

What an amazing assessor. Ray made this process seamless with his guidance and availability he always made me feel like i could ask any questions without judgement.

7 June 2023
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Reply from LET Training

Good afternoon Courtney,

Thank you for your feedback!

We are very happy to hear that you received such good support from your trainer, Ray.

We will be sure to pass on your compliments and kind words to him – and we would like to congratulate you on completing your course!

On behalf of everyone at LET Training, we wish you all the best in your professional development.

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Sign up now!!!

My trainer, Ray, was professional and provided me with an immense amount of support, guidance, and encouragement during my learning journey with LET Training.

I am proud to say, today I received my certificate IV in Human Resource Management.

If you are thinking about studying, do it with LET Training, you will not regret it!

Thank you so much Ray and the LET Training institution for a wonderful learning experience.

4 June 2023
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Reply from LET Training

Good afternoon Alice,

Thank you for your feedback!

We are very happy to hear that you received such great support and encouragement from your trainer, Ray, and we will pass on your compliments and thanks to him directly.

We would also like to congratulate you on completing the Certificate IV in Human Resource Management course!

On behalf of everyone at LET Training, we wish you all the best in your professional development, and hope that you will be studying with us again soon!

Kind Regards,
Tim
Learning and Development Advisor

Rated 5 out of 5 stars

Recommend Let Training

Let Training was very helpful and understanding and assisted when if I wasn't sure on any matter whether it was with the portal or a module.

25 May 2023
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Reply from LET Training

Good afternoon,

Thank you for your feedback regarding your course!

We’re very happy to hear that the assistance and support you received during your studies with us was so beneficial to you. We’ll pass on your appreciation to your trainer and to the rest of the staff at LET Training.

On behalf of everyone at LET Training, I’d like to wish you all the best with your professional development!

Kind Regards,

Tim
Learning and Development Advisor.

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