Levelset Reviews 3,839

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Levelset’s customer service is extremely disappointing. When you actually need help, they are unresponsive and unavailable. I’ve reached out multiple times and either received no reply or very del... See more

Rated 5 out of 5 stars

I have left several reviews for Levelset over the years. What comes to mind, when I think of what Levelset does for the company I work for, and my position is; PEACE OF MIND!" I no longer stress and... See more

Rated 5 out of 5 stars

Ashley Falcon is always a pleasure to talk with such a sweet & caring voice. We truly appreciate her expertise and professionalism. She has always been there ready and able to help with all of our que... See more

Rated 5 out of 5 stars

I have chatted and called Levelset over the fast fue days beginning with March 4, 2024. EVERYONE had been helpful and kind. I have been uncertain about the path and what I needed to contribute to th... See more

Company details

  1. Construction Material Wholesaler

Information provided by various external sources

Levelset helps contractors and suppliers get payment under control, and sees a world where no one loses a night’s sleep over payment. Over 500,000 contractors and suppliers connect on Levelset’s cloud-based platform to make payment processes stress-free. Users easily exchange payment documents like lien waivers, pay applications, and preliminary notices, they see a complete picture of who is on their job, and are empowered with the resources and knowledge they need to be confident in payment. The results are faster payments and fewer surprises.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

We filed a lien with Levelset in Mo

We filed a lien with Levelset in Mo. and have been served notice from a bankruptcy attorney that we have a 6 months time to collect on the lien and now we could be liable for damages if we don't remove it because it has expired. Not sure what the advantages of a lien is under these circumstances.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Love it!

Levelset is a great company! They provide a great service and hire excellent people. No complaints here!

26 July 2023
Unprompted review
Rated 5 out of 5 stars

Very good knowledgeable service!

Travis Cheatum is our rep and he is great. He is very responsive and follows up. I highly recommend Levelset for notice to owners and liens. They make the task a little easier.

20 July 2023
Unprompted review
Rated 5 out of 5 stars

Ashley Falcon is always a pleasure to…

Ashley Falcon is always a pleasure to talk with such a sweet & caring voice. We truly appreciate her expertise and professionalism. She has always been there ready and able to help with all of our questions and needs, teaching and guiding us as a company to be able to use the useful tools. She is a blessing to have as our Customer Success Manager.

20 July 2023
Unprompted review
Rated 5 out of 5 stars

Great service

all my questions were answered and I have a better understanding of NOI's now

19 July 2023
Unprompted review
Rated 5 out of 5 stars

This was a seamless process today

This was a seamless process today. I filled out the form and I didn't put the correct contact information, so Levelset reached out and verified the information to make sure that the form would be sent out in time. I talked to a Lilly and she was very helpful. She answered all of my questions as well as pointed me in the right direction.

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Great service!

Derek was extremely helpful this morning looking into a lien release that was sent to the e-recorder earlier in the week. He investigated the matter immediately and had our portal updated to reflect its completion status. We use levelset on a daily basis and have never been disappointed with the service. We have also referred levelset to multiple other individuals. Great service.

14 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Training

Megan was very helpful and all my questions where answered. She walked me through the process and made sure I understood before we hung up the call.

27 June 2023
Unprompted review

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