Long Haul Moving & Storage Reviews 281

TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

They did a satisfactory job of packing and moving all my things. But if you’re considering picking them over other movers/using pods etc because of their competitive pricing, you shouldn’t. They will... See more

Rated 1 out of 5 stars

Don’t ever use that company those are a bunch of liars and scammers they promise so much and deliver nothing. I was short of five box they also damage my property and after while I cannot contact them... See more

Rated 1 out of 5 stars

These guys will purposefully mislead you with their initial quote. We moved from Virginia to Alabama, one bedroom apartment, and the initial quote was quite competitive so we decided to go with them.... See more

Rated 5 out of 5 stars

I recently used Long Haul for my move and they completely exceeded my expectations. I have never used movers before and was a little skeptical, but their team was very skilled, professional and frien... See more

Company details

  1. Removals Service

Written by the company

Long Distance & Local Moving Services


Contact info

3.5

Average

TrustScore 3.5 out of 5

281 reviews

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Rated 5 out of 5 stars

Long haul did a great job with my move

Long haul did a great job with my move. They saved day. They were on time ,polite and managed to move my apartment very fast and without any damage. This was my first time using a moving services and I was blown away with the quality of the work.My items were very fragile and expensive and they definitely knew how to treat them with care. Would highly recommend.

20 June 2023
Unprompted review
Rated 5 out of 5 stars

I am always skeptical about moving…

I am always skeptical about moving companies not having the same care with your items to move faster! But with this company I must say I was completely proven wrong! Very great customer service and truly helped me in every way possible. The service was fast and safe, with a step by step process to make you understand the steps they take. I would recommend anyone in search of these services to hire this company! Amazing service and truly get your value for your dollar!

5 July 2023
Unprompted review
Rated 5 out of 5 stars

The staff was efficient and fast

The staff was efficient and fast . I was worried I wouldn’t get everything done until this company came along and made my life 10x easier . Would highly recommend and I will be letting my friends and family if they need any moving company moving forward

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, they were excellent. Not only did they provide a high level of service, but they were also very quick and efficient.

9 June 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

Where do I begin to express how horrifying my experience was. 1st you're going to deal with a broker who is going to fast talk you and ask for your FULL inventory list (no changes can be made without a drastic increase in price.) They tell you everything you want to hear about how they take care of your items, delivery will be quick and smooth, and how you're fully covered in the event of damage or loss. LIES LIES LIES. I was given not 1, but 3 different arrival times for my pick up. Finally the arrival time was so late there was no way I could have remained at my former property for the pick-up. The guys arrive and met with a family friend who was going to sign for me, but not before the pick up crew raised the estimated price on me by $2000! "Your furniture is too large, I mean it's the correct stuff listed on your inventory list, but it's bigger than we expected." Then they disassembled all the furniture and called back to say they're taking my things to NEW JERSEY!! Wait I wasn't told that in the signing on process. And that I needed to PAY for my furniture to come out of the warehouse in NJ to be delivered to my new residence. Now I'm like hold on hold on... when will I get my stuff? Ohh up to 8 business days! So now I've moved and have no beds, no couches, no table, and no tv's! Wait there's more. They will NOT release your items until you pay the NEW balance in full upon arrival or assembly. Yes you have to pay a full balance before your stuff is properly put together. Well FUN FACT, my son's bunkbed is still in multiple pieces, my couch is missing the (feet) legs and pillows, my dining table is disassembled, my tv which I thought I watched him put together had screws falling out this morning, my bedside table has a missing and broken handle, and they left TONS of trash and wrapping all over my home with no regard. This company is awful, they are liars, misleading, and do NOT take care of their customers. Please take heed and do not support this business AT ALL!

4 July 2023
Unprompted review
Rated 1 out of 5 stars

This is a Bait and Switch operation

This is a Bait and Switch operation, i would not let them move a bike across the street. They quoted one price and then it just keep adding up on pickup and delivery on our stuff. The delivery diver wanted another $500 because we had stairs, and we had several items brock. They had no scene of packing bedroom hardware with the beds, we finally found them in with glassware. Don't make the same mistake we did and us Long Haul.

12 May 2023
Unprompted review
Rated 5 out of 5 stars

Painless move

Couldn’t have asked for an easier move…these guys made it completely stress free and couldn’t thank them enough!!! 10/10

29 June 2023
Unprompted review
Rated 5 out of 5 stars

recently used Long Haul Moving &…

recently used Long Haul Moving & Storage for my recent move. I was very impressed with their service. They were punctual and efficient, and their staff was professional and friendly. They were very careful and gentle handling my belongings, and I was not concerned about any damage. The estimate was accurate, and there were no surprises on moving day.

I would highly recommend them to anyone who is looking for a reliable and professional moving company. They made my move stress-free and easy, and I would definitely use them again in the future.

4 June 2023
Unprompted review

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