Liberty Bell Auto Protect Reviews 375

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

US Auto Administrators, Inc, dba Liberty Bell Auto Protect, has declared Chapter 7 Bankruptcy. We poor saps who paid for extended warranties are just small fish in a long line of creditors. Down the... See more

Rated 1 out of 5 stars

I am giving this 2 stars as Liberty did approve through my mechanic the warranty work to be performed but like others I tried contacting them through e-mails & useless calls to no avail. Thankfully m... See more

Rated 3 out of 5 stars

I was unhappy with the policy I purchased from Liberty Bell Auto Protect. Did not end up covering any repair I had incurred whilst insured, even though I had initially been led to believe otherwise... See more

Rated 1 out of 5 stars

Liberty Bell Auto Protect is in Chapter 7 Bankruptcy, US district Court New Jersey. From reviewing their contract, I don't think they had an Underwriter. I recently received a letter notifying me that... See more

Company details

  1. Car service
  2. Car accessories shop

Information provided by various external sources

At Liberty Bell Auto our goal is to provide an affordable coverage plan to drivers looking to protect their vehicles against any expensive unwanted repair bills. From the moment that you have a problem with your vehicle our 24/7 hotline is ready to answer your call and walk you through the simple claims process. We use ASE certified technicians to ensure that your vehicle is being handled with care and in a timely fashion. Call today and speak with our trained service representatives. We will be happy to find a suitable plan that fits best for your budget and your vehicle.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

375 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

I worked with Mike Wilson who is very…knowledgeable, professional and friendly. He worked to get me the best plan with a great price. I will strongly recommend him.

I worked with Mike Wilson who is very knowledgeable and patient. It took me a few days to do my research, but in the end; he got me a great plan with a great price. I purchased the Platinum Prime policy on 4/6/2020. If I experience a breakdown, then I will do a follow up rating.
Thank you so much, Liberty Bell and Mike Wilson

7 April 2020
Unprompted review
Rated 5 out of 5 stars

Price match

I spoke with Jeff Lewis to get a quote. He is very patient, knowledgeable,and friendly. I was able to settle on a warranty that I was comfortable with. He was able to go lower than my current warranty. Talk to Jeff if your looking for an excellent agent he will get the job done.

6 April 2020
Unprompted review
Rated 5 out of 5 stars

Easy and quick process!

I went trough the process to buy an extended warranty for my 2016 BMW X5. Jeff Lewis was my agent and was very helpful with the process, where he explained to me the various options to chose from. I purchased my extended warranty in 15 minutes. Excellent customer service throughout this process which was very quick and easy. Thank you.

29 March 2020
Unprompted review
Rated 5 out of 5 stars

Straightforward process

Straightforward process, detailed description of coverages, very competitive pricing. Jacob was exactly the type of person you want to deal with for understanding the whole procedure.

13 March 2020
Unprompted review
Rated 1 out of 5 stars

I called regarding a quote for an…

I called regarding a quote for an extended warranty. The agent informed me of a particular coverage. I questioned the coverage as I did not understand the details of the policy. The agent became irate with me and hung up the phone. I was planning to go with this company but the customer service was disrespectful and unacceptable.

10 March 2020
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Frank Moore that was my agent he was very helpful and insightful and giving me information about the company and getting me the right policy as well he took the time to answer all my questions upfront without give me the runaround and Not demanding me to pay now he gave me the time to make up my mind and make the right decision for me and he all so worked with my schedule he made sure I felt comfortable that means the world to me I would highly recommend if you're looking for extended coverage to get in contact with Mr Frank awesome customer service

7 March 2020
Unprompted review
Rated 5 out of 5 stars

Great Experience

Great Experience. I worked with Jeff Lewis. He was very clear and great handling my needs. This is my first time having Extended warranty and he made it easy to understand.

5 March 2020
Unprompted review
Rated 5 out of 5 stars

After contacting numerous warranty…

After contacting numerous warranty companies before calling Liberty Bell Auto Protect, I knew they were above the rest. Having a chance to talk with Jeff Lewis he took the time to answer all of my questions and concerns and outlined some of the differences between others vs Liberty. I have no doubt based on reviews and my first experience I made the right choice. Thank you!

5 March 2020
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Jeff Lewis answered all my questions and then some! I wanted to make sure I received everything I wanted and I got it at a resonable price!! I have called other companies similar to this and no one beats Liberty! Thanks Jeff!

4 March 2020
Unprompted review
Rated 5 out of 5 stars

Call LIBERTY BELL AUTO PROTECT THAT'S A CALL YOU WON'T REGRET!!

I already purchased a warranty with Car Shield. After looking at what it covered I was SHOCKED at all it did not COVER!!
Upon searching for other coverages and being shocked at the prices I saw the outstanding reviews on Liberty Bell.
I called Liberty Bell and talked to Jeff Lewis who was incredible! He was able to get me Platinum Prime Coverage at a great price!!
OUTSTANDING COVERAGE!!!!
Thank you Jeff Lewis and Liberty Bell Auto!!

PS: I also called Car Shield with their bad news. CANCEL!!

26 February 2020
Unprompted review

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