A excellent experience all round with L & I Eaton Arc Ltd. Great customer service that kept me informed at every stage. A relatively minor paint job but car was returned looking like new!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Getting you back on the road - Whatever the weather!
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Keith Branch. Excellent workmanship and very good customer care. We could not fault them
Thankyou

Reply from L & I Eaton ARC Ltd
L&I Eaton in Liverpool are excellent. I recently had my car bodywork repaired. They were curious and professional every step of the way. They kept me fully informed and the job they did was excellent. I would recommend them to everyone. I don’t normally leave reviews, but I felt I had to this time , due to how good the company were.

Reply from L & I Eaton ARC Ltd
What great service we had from this Keith garage.
From the first moment wwe contacted our insurance company gollowing an accident. The keith garage were great at communicating thw plan , time frame etc. Less than two hours from contacting insurane company, thw car was picked up by transporter, on receipt of car a video was sent to us, multiple updates, arrival of parts, the car fixed and drlivered back to us by friendly helpful staff, ans tge car looked brand new.
The customer care was excellent.

Reply from L & I Eaton ARC Ltd
The Keith branch Kept me informed at all time on progress an first class repair

Reply from L & I Eaton ARC Ltd
Great service .All staff I had dealings with were polite and professional .Nothing was too much trouble . Well done to you all

Reply from L & I Eaton ARC Ltd
My WAV which I have for my disabled daughter was damaged by one of her carers, broken taillight and damage to the driver side at the back. L & I Eaton (Keith Branch) made the whole process seamless. The contacted me regularly regarding the process and arranged to collect my car at my home (Inverness). The kept me informed regularly about the work and the timeline. The staff I spoke to were extremely professional and courteous. Honestly, when things like this happen its a pest but this firm is outstanding in their service. They also contacted the leasing company for me who provided a temporary car to notify them the work was complete. The made the whole process easy and stress free which I very much appreciated. I would highly recommend their service. When my car was returned to my home they sent me a video showing the completed work. I am really impressed by this company who's staff and service could not be faulted. The whole process took little over a week.

Reply from L & I Eaton ARC Ltd
Highest possible quality service from start to finish. The repair work is top class. 10 out of 10. Thank you very much!

Reply from L & I Eaton ARC Ltd
L&I Eaton have treated me with respect and kindness from the first phone call from Cheryl to the delivery of my beautifully repaired car at the end.
Thanks to everyone who has worked hard. I definitely recommend L&I Eaton for car repairs. Sheffield.

Reply from L & I Eaton ARC Ltd
My was put L&I EATON in Keith there service was excellent my repairs to were very done and would recommend the girls on the phone were really nice and the guys who came to collect were excellent as well very happy good service.

Reply from L & I Eaton ARC Ltd
Did and Absolutely amazing job 🤩 and really quick as well looks like a brand new car also kept me updated on the progress really nice and polite even gave my car a wash afterwards would definitely recommend L&I Eaton

Reply from L & I Eaton ARC Ltd
These car specialists keep you informed with what’s happening with your vehicle , their service is second to none 👏🏾highly recommend 5out5

Reply from L & I Eaton ARC Ltd
Our mobility car had had rats eating the wiring so we needed a replacement car whilst ours was mended. They were so quick to deliver and our car was repaired and ready to collect next day. I can only praise how good customer care and service is for this company.

Reply from L & I Eaton ARC Ltd
A happy customer for today is a happy customer for tomorrow.
I can only think that the person/s who are is at the top of this business pyramid , think in this way because of the excellent service that I received.
Quality of work and customer service were 1st class .
Thankyou

Reply from L & I Eaton ARC Ltd
They had the parts with the 2 days after I rang and fitted them with 2 days of them arriving, it was only a small job so I waited, they brought me a cup of tea and kept me informed, done with in the hour.

Reply from L & I Eaton ARC Ltd
Excellent service from start to finish. Always keep in touch with you. Car comes back immaculate! Thank you

Reply from L & I Eaton ARC Ltd
All staff were pleasant and professional throughout.
We were well informed which gladly left us stress free.
We would not hesitate to recommend this company.
Thanks to all involved and have a happy helthy New Year.
Robert and Margaret Parkes.

Reply from L & I Eaton ARC Ltd
Impeccable customer service and quality and speed of repairs. Every commitment kept and collection and delivery personnel timely, polite and extremely professional. Would thoroughly recommend with complete peace of mind. Thank you.

Reply from L & I Eaton ARC Ltd
L&l Eaton repaired my car really fast, and they done a fabulous job, really happy with that. They also brought me a courtesy car while they repaired my car. Thank you so much.
June Heaney ☺️

Reply from L & I Eaton ARC Ltd
Excellent service from L&I Eaton, Keith Branch.
They kept me updated throughout the process & were friendly & helpful.
I am very pleased with the completed repairs.
Thank you

Reply from L & I Eaton ARC Ltd
Keith Branch - Excellent customer service, updated through the whole process, all my questions were answered, highly recommended, finished job was done to a very high standard.

Reply from L & I Eaton ARC Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.