Life Extension Europe Reviews 

5,919
TrustScore 2.5 out of 5

2.7

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Rated 4 out of 5 stars

One thing I really like about Life Extension Europe, apart from my perception of the high quality of your products, is the speed at which you deliver. This is very helpful when I am running out and h... See more

Rated 1 out of 5 stars

I am deeply disappointed with the total lack of professionalism and accountability from Life Extension. Despite being a long-time customer who has invested significantly in their products, my expe... See more

Rated 1 out of 5 stars

I just received two pill boxes of Super K vitamins. 90 capsules in each pill box. I could easily fit the contents of the two pill box in only 1 pill box. Selling any pill box that are only half full i... See more

Rated 1 out of 5 stars

Very rude customer service. A person named Adolfo didn’t even bother to say ‘Hello’ in his reply to me in the email. Was unable to help and showed zero empathy and interest in finding any solution to... See more

Company replied

Company details

  1. Fitness and nutrition

Written by the company

Life Extension Europe is the core distributor for Life Extension®, providing leading supplements, vitamins & minerals online in Europe.
 The company Life Extension Europe b.v. is located near Amsterdam, owned by the Danish LifeCare Group ApS. All marketing and management are located at LifeCare Group in Copenhagen, Denmark.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

6k reviews

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2.7

All reviews

(5,919)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ona months since my order..

Ona months since my order... Still didn't get it!

20 March 2021
Life Extension Europe logo

Reply from Life Extension Europe

Dear Moni

I have sent your comment to our Customer Care. And they should have been in contact with you by now.
We're moving to new warehouse facilities with extra services to improve our offering to you within delivery options and time!

But the move to an increasingly automated warehouse creates slightly more frictions than estimated, which is why you may experience extraordinary out-of-stock situations and delays due to backorders.

We can only apologize for any inconvenience, you may experience. We do everything we can to restock our new warehouse as fast as possible with all your favorites.
If you wish a notification when the product you seek is back in stock, please use the email link on the relevant product page: Please notify me when this product is back in stock.
If you experience delays, please contact our Customer Care, and we'll refund your shipping cost.

Best Regards
Martin
LEE

Rated 5 out of 5 stars

Great experience with Life Extension Europe

I highly recommend Life Extension both for their prompt and helpful customer service and their quality supplements and vitamins. I originally tried to order their supplements from another company and never received them, so I went straight to the source and had a great experience. The website is easy to navigate, customer service is quick to respond to questions, they ship from the EU, and they have a lot of sales if you join their mailing list. I'll definitely buy from here again. Thanks!

20 March 2021
Rated 2 out of 5 stars

The webshop is a usability disaster.

17 March 2021
Unprompted review
Life Extension Europe logo

Reply from Life Extension Europe

Dear Imi
I hope you didn't get lost on the website. We are looking into updating the website and the usability. If you have some specific examples regarding the website, you are more than welcome to write to us at info@lefeurope.com. Thank you very much.

Best Regards
Martin
LEE

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