Life on Ice Ltd Reviews 

We trusted Life on Ice with the transfer of our embryos to a clinic who could offer surrogacy services to us,
Bob was so prompt in responding to our query about availability, but made us feel so comfortable, they were open and transparent about the cost and when they could help us. Thet contacted both clinics and kept us updated with everything, I am SO SO GLAD we use Life on Ice couriers and would FULLY recommend them. A huge big thank you from us all!

We would like to thank the team for a well planned transportation of our embryo’s - it was only possible by Bob and his team’s professionalism and commitment from start to finish. The process was streamlined by your team who were also very understanding when replying to any of our requests.
Thank you once again

We cannot recommend life on ice enough. It can be really daunting selecting a courier for your previous cargo but Bob made us feel really safe and secure. Bob kept in regular contact with me via calls and text and kept us updated throughout the whole process. Thanks so much Bob!

Thank you Bob for your great service. After ringing around a few different couriers; I spoke to Bob. Firstly love the name (made us giggle). He was very understanding and empathetic. As well being professional, it was like speaking to a friend. He will explain the whole process to you thoroughly. If you have any questions he will answer them to your satisfaction. He sent the forms and liased with both clinics to set a transfer date. He wasn't the cheapest option in comparison to another courier however, he wasn't the most expensive either he came in the middle. He transported our embryos from London to Manchester, he informed us via text message when he collected them and when he delivered them safely.

Thank you again Bob

Bob gets 5***** from us. We were incredibly nervous about shipping our donor sperm between clinics as you can’t get insurance and donor sperm is very expensive (especially when you bought 7 vials!) Bob put us at ease from day 1, giving us all the information we needed, and always replying to questions immediately. He loaded directly with the clinics (which took any stress off us) and kept us updated along the way. Don’t feel like you need to stay with a clinic if they aren’t right for you/ the trust has gone. It does cost more to move when you have speak/ eggs or embryos at your existing clinic, but Life On Ice made this as manageable as possible for us and we couldn’t be more grateful that we now get a fresh start with a clinic in London.

Stressless, seamless and professional

Bob was amazing. The communication was brilliant and we felt so re assured that our embryos were transported from one clinic to another.

Faultless. From beginning to end exceptional communication and service. And at a good prIce too
More than happy to recommend

‘Life on Ice’ was recommended by our fertility clinic and I understand why because of their great service with care. We were nervous to transfer our precious embryos to a new clinic, but the transfer went perfectly smoothly and without any problems thanks to their professional care.
The price was also reasonable. Highly recommend ‘Life on Ice’. Thanks very much again to Bob and the team.

Updated at all stages. Friendly service. Would definitely recommend!!

Prompt and efficient service, good communication and courtesy and, most importantly, successful embryo transportation.

We would like to thank the team for an easy & well planned transportation of our embryo’s. Straight forward & always understanding when replying to any of our requests. Outstanding work.

Thank you so much. Without going into too much detail, we had an absolute nightmare with the clinic we were transferring away from and, if they had dealt with us in the way you have in the short period of time in which we've needed to be engaged with you, I think we would have had a much more positive outlook on the whole experience.

So, in short, thank you for not only delivering our precious cargo so smoothly, but also for recognising how important it us to us. The whole process has been effortless in the context of a very stressful situation.

I had Bob deliver my sample from Scotland to France. From the first email he was very much on top of the organisation and very easy to deal with. The hospital were very happy with the sample they received too. Considering it was an international transfer and a fairly specialist courier, I thought the price was reasonable too. All in all a 5 star service and would definitely recommend life on ice.

5* - From first contact Bob was excellent & organised! Best price for moving our embryos across the water.
Organised everything with the clinics & kept us in the loop throughout the process & on the day when they arrived safely!
Thanks again!

Life on Ice have been great from start to finish! Bob seems like an extremely caring person, exactly who you would want to be dealing with in a situation as important as moving your embryo from one clinic to another. After a really difficult 1.5 years going through IVF at a clinic, we can’t thank Bob enough for his great service on moving our embryo to a new clinic
Thank you!

We contacted Life on Ice on the recommendation of our fertility clinic. Bob was incredibly friendly throughout and made a special effort to keep us updated throughout every step of the process. The transfer from London to Manchester went perfectly smoothly and without any hassle thanks to their efforts. They provided a great service throughout and we would thoroughly recommend Life on Ice to anyone needing transportation services for their IVF.

We contacted bob from life on ice very last minute. Our clinic were allowing us to use their carrier and move our embryos ourselves and a couple of days before we were informed that there was a problem with the carrier. I contacted life on ice as it had been recommended twice to me, I was emailed back within 5 minutes. Not only did bob immediately get back to me, he was also able to fit us in in very short notice so we didn’t have to spend weeks waiting to have our embryos moved after already spending months waiting for the clinics to have everything prepared for the transport.
I was regularly informed about what was happening and the best part for me was that bob dealt with everything. I could take a step back and leave him with the transport and dealing with both clinics. Life on ice and bob specifically made a very stressful and worrying situation go effortlessly and with ease. Hopefully I won’t have to use transport for my embryos again, but if I did I would 100% be returning to life on ice. ⭐️⭐️⭐️⭐️⭐️ Fantastic and friendly service.

Excellent service! Highly recommend.
From my initial request for a quote, 'Life on Ice' was the only company that sent a personalised mail, giving a full overview of their service. I reached out to understand more about the process and Bob spent over 40 minutes on a Saturday morning, explaining everything and taking time to reassure me. Every step of the way, Bob provided me with updates. Through a very stressful time, Bob was responsive and helpful. It is really wonderful dealing with someone who takes time and care and understands how stressful a time this can be and is on hand to help. Wonderful Bob, wonderful company.