Life on Ice Ltd Reviews 

125
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

There are a few options so choosing a courier was quite difficult initially! However, Bob and his team put our minds at ease from the moment of we got in touch and kept us updated throug Whatsapp thro... See more

Rated 5 out of 5 stars

Excellent service, extremely good communication and made it an easy process. Took the stress and worry out of it for me. I had more communication from Bob than from the 2 clinics I was import/exportin... See more

Rated 5 out of 5 stars

Bob stepped in at late notice to help us with our transfer when our previous arrangement broke down. He was responsive and clear in his communications (telephone, text, email) including all the necess... See more

Rated 5 out of 5 stars

We used Life on Ice to transport sperm from London to Birmingham, Bob was fantastic throughout keeping us updated & dealing with the hospitals at either end. Even a last minute potential change of de... See more

Company replied

Company details

  1. Courier and Delivery Service
  2. also in
  3. Medical Group
  4. Refrigerated transport service

Information provided by various external sources

We offer a hand carry courier service for frozen sperm, eggs and embryos.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(125)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Fantastic, professional but also very personable and down to earth. Transported my embryos from Manchester to Edinburgh with minimal hassle and kept well informed on progress throughout. So glad I chose Life on Ice.

21 June 2021
Unprompted review
Life on Ice Ltd logo

Reply from Life on Ice Ltd

Thanks much appreciated.
Take care,
Bob

Rated 5 out of 5 stars

Very Happy

I used Life on Ice to transfer my eggs between clinics.
I found the service efficient and simple.
Bob kept me informed throughout. All in all very happy with the service.

7 May 2021
Unprompted review
Life on Ice Ltd logo

Reply from Life on Ice Ltd

Lovely to hear, thanks.
Best of luck,
Bob

Rated 5 out of 5 stars

Professional, quick, safe

We used Life on Ice to transport sperm from Manchester to Leeds. Bob was quick to respond to our emails, and was very professional and sensitive when asking for updates on a potentially delicate procedure. They communicated with the clinics directly, so I had little involvement here, which was a welcome change! I would use Life on Ice again.

15 October 2020
Unprompted review
Life on Ice Ltd logo

Reply from Life on Ice Ltd

Thanks Kate, thats lovely to hear.

Rated 5 out of 5 stars

I used Life on Ice to transfer my Embryo - Excellent!

I used Life on Ice to transfer my embryo from Edinburgh to Aberdeen. Bob was extremely professional, quick to come back with a very competitive quote and everything was extremely easy to book. The paperwork was simple and next thing I knew my embryo had been delivered safely to Aberdeen with a confirmation text from Bob.
Thanks again for your help and we would recommend any use your trusted services in the future.

18 August 2020
Unprompted review
Life on Ice Ltd logo

Reply from Life on Ice Ltd

Thanks for your kind words Natalie.
Best of luck for the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look