I can not express how great these guys are. Every effort is made with regular check ins to ensure everything is running smoothly with your policy and if you need to ask any questions they are always... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Isaac and the team are incredibly knowledgeable, patient, and helpful. Finding health insurance for my family initially felt quite daunting, but Isaac took the time to explain everything clearly, walk... See more
Company replied
I had a great experience working with LH medical brokers. From start to finish, they were professional, responsive, and genuinely cared about finding the best options for my needs. They took the time... See more
Company replied
I was so grateful to lifepoint helping me with my health insurance they made the whole process very simple and extremely stress free!!!! I spoke with Isaac and Jessica they called back and emailed whe... See more
Company replied
Company details
Written by the company
Get peace of mind knowing you have priority access to private medical professionals and treatment, at the time and location of your choosing. Our team offers a free, impartial and expert service so you know you’re getting the best cover for you, at the best price.
Contact info
Unit 1, Prospect House, 399 Hendon Way, NW4 3LH, London, United Kingdom
- 020 3348 9868
- lifepointhealthcare.co.uk
4.9
Excellent
194 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Committed to customer satisfaction
Really tried and negotiated a considerable discount on my monthly premium without compromising the level of cover.
22 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the great review, we're happy we were able to help!
Best insurance broker out there.
Best insurance broker out there.
Top service.
Great prices.
10 July 2025
Unprompted review
Reply from Lifepoint Healthcare
What a review! Thanks very much!! :)
An amazing company!
Great company to deal with!! Must mention one of the advisors called Jenna, who went out of her way with lots of patience, to solve a few issues with the insurance company over the last six months. Well done on getting the triple award to Lifepoint too!!
Gina Wise
28 April 2025
Unprompted review
Reply from Lifepoint Healthcare
Thank you for the lovely review Gina, we've passed your kind words onto Jenna!!
efficient and good service
24 July 2025
Unprompted review
Reply from Lifepoint Healthcare
Thank you for the great review!
Amazing customer service
Amazing customer service and a fab company all round. They take time to explain options and really look to help you out. Thank you!
24 January 2025
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the amazing review JD! Might have to put "fab company all round" on the website.... ;)
Lifepoint always available…
Lifepoit always available to answer queries, explain, help and assist selection of cover and during cover period too
10 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thank you so much for the great review, we're so pleased you found us to be helpful :)
Lifepoint has consistently been…knowledgeable and helpful
Lifepoint has consistently been efficient, communicative and friendly . I had a question re my coverage and it was dealt with knowledgeably and kindly . All the staff are a pleasure to speak with . Thank you
4 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Hi Sarah, thanks for the great review! I'll be sure to pass your kind words on to the rest of the team :)
Really responsive & helpful
Really responsive team and super helpful with explaining the process & sourcing different options.
2 September 2025
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the great review, we're so glad you found us so helpful :)
Reply from Lifepoint Healthcare
Thank you for the 5* review :)
Terrific Service
Terrific Service, answered all our questions and came up with original Solutions and great quotes. would definitely recommend!
9 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thanks so much for your great review, and for the recommendation!!
Service and advice
Very friendly staff and always obtaining the best prices out there.
5 August 2025
Unprompted review
Reply from Lifepoint Healthcare
Thank you for the five star review Samuel!
great value and advice to get the best…
great value and advice to get the best policies
27 November 2025
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the 5* review, Mark!
I’ve been with Lifepoint for a few…
I’ve been with Lifepoint for a few years now and the service is amazing. Staff are polite and queries are answered quickly.
21 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Hi Dina, thanks for the amazing review, we really appreciate it!
Agents were knowledgeable and friendly…
Agents were knowledgeable and friendly and helpful. My calls were returned. I could tell they were sincere. Unfortunately the particular PMC plan I had didn't work for me, but that wasn't the fault of Lifepoint.
20 December 2024
Unprompted review
Reply from Lifepoint Healthcare
Hi Lea, thanks for the great review. We're very sorry we couldn't find your perfect fit this time - hopefully we'll be able to help you further in the future :)
Made health insurance simple and stress free for our family
Isaac and the team are incredibly knowledgeable, patient, and helpful. Finding health insurance for my family initially felt quite daunting, but Isaac took the time to explain everything clearly, walked me through all the available options, and helped me arrive at the best outcome for my needs. I would highly recommend them.
12 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Khiloni, thanks for the amazing review, we really appreciate it! I'll pass on your kind words to Isaac :)
They work for me not for the insurance…
They work for me not for the insurance companies!!
3 January 2025
Unprompted review
Reply from Lifepoint Healthcare
Hendy - you're absolutely right!! Thanks for the great review :)
The representative explained all the…
The representative explained all the options in great detail & did their utmost to find us the very best deal.
27 October 2025
Unprompted review
Reply from Lifepoint Healthcare
Hi Tamara, thanks for the 5* review!
Seamless process!
Seamless process!
A super smooth arrangement from the get go!
11 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thank you so much for the feedback, we're very grateful!
Amazing service
Lovely, supportive and always willing to help. Have been with Lifepoint for a few years now and am so happy with them.
1 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thank you so much for the feedback Jude, we're so glad you're happy with us!
This company is superb
This company is superb. It helped me organise my health insurance and managed to get both myself and my partner excellent deals even reducing my monthly payments.
I would highly recommend them to anyone looking for assistance with their policies
3 December 2025
Unprompted review
Reply from Lifepoint Healthcare
Thanks for the great review Gordon - we're so pleased we were able to save you money!
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