The Private Health People Reviews 177

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, professionalism, and helpfulness, often highlighting their ability to explain complex options clearly and patiently. Many people appreciate the personalized approach and the absence of sales pressure, which helps them make informed decisions. The service is frequently described as excellent, efficient, and reassuring, with consumers noting the ease of the overall process. People are particularly impressed with the customer service, finding it to be of high quality and responsive. Reviewers also mention that the company successfully negotiates better prices and finds suitable medical packages, even for those with specific needs or concerns about affordability.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the team's professionalism,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the knowledge, thoroughness,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that the company helped them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rang several health companies before I decided on The Private Health People. Ollie was absolutely first class. Took his time and explained all options thoroughly. There was no pressure at... See more

Rated 5 out of 5 stars

Rang and spoke to Oliver Robinson who explained everything in great detail. His friendly and professional manner struck me. One of my brothers had already taken out a policy through him and therefore... See more

Rated 5 out of 5 stars

Following our initial year's cover we were contacted by Bradley in good time ahead of renewal. He had already done his research and was able to explain in clear terms the options open to us and what t... See more

Rated 5 out of 5 stars

I made a health insurance enquiry and within 15 minutes, I got a call from Luca—talk about prompt service! He was absolutely brilliant: clear, friendly, and incredibly knowledgeable. He took the time... See more


Company details

  1. Insurance broker

Written by the company

The Private Health People specialise in providing you with the correct advice if you are looking to take out private health insurance. We have over 20 years experience in the industry meaning we can help guide you through the products and options seamlessly, taking away the confusion and jargon you can normally be faced with when dealing with insurers directly. Our service is free of charge with no obligation!


Contact info

4.9

Excellent

TrustScore 5 out of 5

177 reviews

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Rated 5 out of 5 stars

GREAT

Rang several health companies before I decided on The Private Health People. Ollie was absolutely first class. Took his time and explained all options thoroughly. There was no pressure at all. Very happy with the great customer care we received. A credit to his company. My brother was so impressed he also took out a policy with Ollie. Definitely recommend.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Rang and spoke to Oliver Robinson who…

Rang and spoke to Oliver Robinson who explained everything in great detail. His friendly and professional manner struck me. One of my brothers had already taken out a policy through him and therefore he came highly recommended.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I thought it was a scam when i was…

I thought it was a scam when i was first approached some years ago, but this company is simply excellent and Charlie never fails to remember our renewal and helps negotiate the best possible price.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Just signed up to health insurance

Just signed up to health insurance, spoke to Olly, was super helpful and friendly. Made everything else simple and straightforward- didn’t try and sell me anything was great at answering my questions. Would recommend!! 👍🏽

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed , personal adviser with valuable experience

As allways Charlie made it easy for me ,he got in touch before renewal , managed to get a reduction , and thoroughly explained all my options , it’s good to think that there is someone who is neutral , and not trying to make money out of you , he also keeps his eye on my policy to point out anything he thinks I need to change or make the most of

5 March 2026
Unprompted review
Rated 5 out of 5 stars

First time user

Having paid out a large sum to have a procedure done privately I decided to explore the possibility of private health insurance. I stumbled across this company and gave them a call. Subsequently, I gave them several calls but was always dealt with courteously and patiently but, most importantly, with professionalism and expertise. The intricacies and pitfalls were carefully and fully explained (several times because I'm a bit slow.) I eventually took out a policy feeling reassured that I had been given the best possible advice. Thank you Oliver.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Was referred by a friend. Service was knowledge, thorough and explained everything in an easy to understand way. Various pricing options and industry insights really helped as well. Luca was excellent.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

I have been a loyal customer with this…

I have been a loyal customer with this company for around 4 years now. I would not " Go it alone " now for any future insurance requirements without the friendly, professional and trustworthy care that Bradley and his team provides. I am more than happy at being able to just pick up the phone and be assisted by people I really trust. Thank you to the Private Health People.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

My experience in dealing with The Private Health People was very positive. All of the staff I have spoken with were knowledgeable. Oli took us through the minefield that is Health Insurance. He was reassuring, clear and infinitely patient. I needed him to go over some points several times and he remained good natured and respectful.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Health Insurance

I spoke to a representative and he was very professional and gave clear information about the process/product and very helpful.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience getting my health insurance!

I finally decided to get private health insurance, and Oli was really friendly and helpful in explaining all the different options and which plan would be best for my needs.
He was very patient and answered all my questions clearly. I felt I could trust him, and I'm really happy with how smooth the whole process has been.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Decided to take out some health insurance and Luca was fastest off the starting block and first to call. He was polite, friendly and knowledgeable. I felt confident he knew which policy was right for me.

20 January 2026
Unprompted review

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