I have many LifePro products and LOVE them all!! The LumiCure Pro is great for on-the-go spot treatment. I use it when I travel. Whether it’s the Red/IR light panel, BioRemedy Sauna Blanket, AllevaRed... See more
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Review summary
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What people talk about most
Reviews shaping this summary
My family loves our lifepro vibration plate. All 4 of us use it multiple times a week (lymphatic drainage, muscle recovery, or just because who doesn’t want to hear a 7 year old sing Disney songs whil... See more
Company replied
We use our vibration plate every single day and couldn't be happier with it. After researching and understanding the benefits, it is easy to commit to at least one fifteen-minute shake. It helps keep... See more
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Wow….what fabulous customer service! I put in an inquiry regarding my life pro hover vibration plate and it was addressed and rectified within days! Thank you Ben and the Lifepro Fitness Team!I love... See more
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Company details
Written by the company
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
Contact info
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reputable business
This business is on top of things and replies even after calling and leaving a message. I am so sorry I forgot the reps name, but he was polite and thorough.
8 July 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind words! We're delighted to hear that our team followed up promptly after your call and voicemail and provided you with the thorough, courteous support you deserved.
Even though you don't remember your representative's name, we're grateful that their professionalism and dedication made such a positive impression. Providing responsive and attentive customer service is something we take great pride in.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Love, Love, Love My Vibration Plate
Love, love, love my vibration plate. I bought it to help with lymphatics drainage, but it does so much more. It helps my legs, ankles, back & arms feel so relaxed & feel so good. I use it every day and would definitely recommend it.
7 July 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing feedback! We're so happy to hear how much you love your vibration plate and that it has become such an important part of your daily wellness routine.
It's wonderful to know that it has helped support your lymphatic drainage while also providing relief and relaxation for your legs, ankles, back, and arms. Hearing that you use it every day and would confidently recommend it to others means so much to us.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and wish you continued health, wellness, and many more relaxing sessions with your vibration plate 🧡✨
"LifePro Are Pros At Giving You A Healthy Life"
This company is known for putting out quality physical therapy equipment. In which I have 2 of their products: 1) a infrared sauna blanket, and a 2) vibration plate. With both products operating at a high standard. So I do trust this company's product standards, and I do trust that they will stand by their warranties for each one of these products that I purchased from them.
13 July 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! We're honored to hear that you've had such a positive experience with both your Infrared Sauna Blanket and your Vibration Plate.
Knowing that our products have consistently met your expectations and earned your trust means a great deal to us. We take pride in delivering high-quality wellness products, and we're equally committed to standing behind them with our Lifetime Warranty whenever our customers need us.
Thank you for your trust, continued support, and confidence in Lifepro. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨
Fast and friendly response
I have had great customer service from Lifepro with all the products I have purchased from them, some of which required replacing parts or the entire device. Today I got quick service from Pejay, who verified my warranty quickly and sent me my certificate.
13 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that you've consistently had great experiences with our customer service across all of your Lifepro products.
It's great to know that, whenever you've needed replacement parts or assistance with a device, our team has been there to help. We're especially pleased that Pejay was able to quickly verify your warranty and send your certificate, making the process fast and hassle-free.
We'll be sure to share your kind words with Pejay and recognize them for the excellent support they provided.
Thank you for your continued trust, support, and loyalty. We're honored to have you as part of the Lifepro family and look forward to serving you for many years to come 🧡✨
Angelica and Miguel truly made my…
Angelica and Miguel truly made my experience smooth and easy. I most appreciate their kindness and care to ensure my replacement process wasn't a heavy lift on my end. Because of their customer service I will be a customer for life.
7 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing feedback! We're thrilled to hear that Angelica and Miguel made your replacement process smooth, easy, and stress-free.
It's especially meaningful to know that their kindness, care, and dedication left such a positive impression. We always strive to make the warranty process as effortless as possible for our customers, and we're delighted they were able to do just that.
We'll be sure to share your heartfelt compliments with both Angelica and Miguel and recognize them for the exceptional service they provided.
Hearing that their support has earned your loyalty means the world to us. Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to serving you for many years to come 🧡✨
Excellent Experience
I had an excellent experience with the LifePro warranty team, especially Miguel. I initially thought my vibration machine had stopped working, but after Miguel patiently walked me through the troubleshooting process, we discovered that the machine was actually working properly.
Miguel was professional, knowledgeable, and incredibly patient throughout the entire process. He never made me feel rushed or embarrassed, and he took the time to make sure everything was working before closing the ticket. It’s refreshing to receive customer service from someone who genuinely wants to help.
Thank you, Miguel, and thank you to the LifePro warranty team for providing outstanding customer support. I truly appreciate your kindness, patience, and dedication to your customers.
13 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your heartfelt feedback! We're so glad to hear that Miguel was able to help you troubleshoot your vibration machine and determine that it was working properly.
It's wonderful to know that Miguel's professionalism, knowledge, and patience made such a positive impression. Taking the time to ensure every customer feels supported and confident is exactly the level of care we strive to provide, and we're delighted that he made you feel comfortable throughout the entire process.
We'll be sure to share your kind words with Miguel and the rest of our Warranty Team. They will be thrilled to know their dedication and commitment to helping our customers is so appreciated.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
LifePro A+ Customer Service
I reached out to LifePro support regarding their lifetime warranty when I was surprised to find that my mini waver vibration plate stopped working out of the blue. I was helped by a customer service rep named Pejay who was extremely prompt, courteous, helpful and efficient. After submitting the required documentation, I received a new replacement machine via FedEx in 2 short days. I was also reassured that in the unlikely event of another manufacturing defect, that the replacement machine was also under a lifetime warranty. I really appreciate how LifePro stands behind the quality of their products as well as their commitment to customer satisfaction. Thank you LifePro and thank you Pejay for the outstanding service!
9 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear that your Mini Waver stopped working unexpectedly, we're delighted that our Lifetime Warranty and support team were able to provide you with a smooth and positive experience.
It's fantastic to hear that Pejay was prompt, courteous, helpful, and efficient throughout the entire process, and that your replacement arrived in just two days. We'll be sure to share your kind words with Pejay and recognize them for the outstanding service they provided.
We're also grateful that you recognized our commitment to standing behind our products. Providing peace of mind through our Lifetime Warranty and ensuring our customers are well taken care of is something we take great pride in.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨
Arthur communicated well as I didn’t…
Arthur communicated well as I didn’t get both of my items shipped at the same time and the second item was delayed. He got back to me within a day.
13 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! We're glad to hear that Arthur kept you informed throughout the shipping delay and responded to your inquiry so promptly.
We understand how frustrating it can be when items from the same order don't arrive together, and we're happy Arthur was able to provide clear communication and keep you updated on the status of your second shipment. We'll be sure to share your kind words with him and recognize him for his excellent customer service.
Thank you for your patience, trust, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Top notch service!
First I would like to say that I love that LifePro provides a lifetime warranty on their products. I bought my item on Amazon years ago and the remote stopped working. From start to finish Arthur handled my case with the best customer service. Asked the questions needed and offered a replacement in record time. Thank you!
9 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so glad to hear that you value our Lifetime Warranty and that Arthur was able to provide you with such a positive experience.
It's great to know that, even after purchasing your product on Amazon years ago, Arthur made the warranty process simple by asking the right questions and arranging a replacement so quickly. Providing prompt, reliable support and standing behind our products is exactly what we strive for.
We'll be sure to share your kind words with Arthur and recognize him for his outstanding customer service.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and look forward to supporting you for many years to come 🧡✨
Excellent Customer Service
The manager Susan and the coworker Jilla went above and beyond helping me get the right treadmill. Excellent customer service! I will definitely buy again from “Lifepro” I love this company and the people that work there!
27 January 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing review! We're delighted to hear that Susan and Jilla went above and beyond to help you find the right treadmill and provided you with such an outstanding customer experience.
We'll be sure to share your kind words with both Susan and Jilla and recognize them for their exceptional dedication and support. They truly exemplify the level of care we strive to provide every customer.
Hearing that you'll continue to choose Lifepro and that you love both our company and our team means the world to us. Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to serving you again for many years to come 🧡✨
My unit was replaced promptly under warranty.
The first Rumblex Plus vibration device I purchased was not working properly, but Lifepro replaced it within a matter of days. They stand by their warranty.
11 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! While we're sorry to hear that your original Rumblex Plus wasn't working properly, we're delighted that our team was able to quickly provide you with a replacement.
Standing behind our products and honoring our warranty is something we take great pride in, and we're so glad we could resolve the issue within just a few days.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and hope you enjoy your Rumblex Plus for many years to come! 🧡✨
The WAVE - Top Notch Customer Support
I received my Wave in no time - Fast Shipping! Then, when I turned it on, I noticed the digital screen wasn't fully functioning, so I contacted the team. Kylle was very quick to respond, and she helped me figure out how to send a video to show them the problem. The whole team was super helpful and communicated well about my replacement, and they gave me easy instructions on how to ship my damaged one back to them. As long as you have your Order # and can send proof of the problem, you will receive GREAT customer service as they really do stand behind their products!
6 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so glad to hear that your Wave arrived quickly and that, although it had an issue with the display, our team was able to make the replacement process smooth and straightforward.
It's especially great to know that Kylle responded promptly, helped you submit the video of the issue, and kept you informed throughout the replacement process. We'll be sure to share your kind words with Kylle and the rest of the team for providing the exceptional support you received.
We're honored that you recognized our commitment to standing behind our products and making the warranty process as easy as possible. Thank you for your trust, support, and thoughtful recommendation. We're proud to have you as part of the Lifepro family and wish you many years of enjoyment with your Wave! 🧡✨
5 Star Customer Service!
I bought a LifePro vibration plate on Amazon and after 60 days it stopped working. The Amazon seller refused to refund me so I decided to contact LifePro directly. Within 24 hours their rep Susan contacted me back, texted back and forth with me about my issue (on a holiday weekend none the less) and then shipped me a brand new vibration plate a few days later. I am so happy and thankful to her because I was honestly lost without my vibration plate! It has helped me so much with my chronic bloating and inflammation! Thank you Susan for being so wonderful! Best customer service ever!
3 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your heartfelt feedback! While we're sorry to hear that your original vibration plate stopped working, we're thrilled that Susan was able to step in and turn the experience around for you.
It's wonderful to hear that Susan responded within 24 hours, stayed in touch with you over a holiday weekend, and quickly arranged for a replacement so you could get back to using your vibration plate. Providing prompt, compassionate support and standing behind our products is exactly what we strive for, and we'll be sure to share your kind words with Susan and recognize her for the exceptional care she provided.
We're also so happy to know that your vibration plate has become such an important part of your wellness routine. Hearing how much it has helped you means a great deal to us.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for years to come 🧡✨
The team at LifePro was very helpful…
The team at LifePro was very helpful with the replacement of my vibration plate!
I would recommend lifepro products to anyone the customer service is amazing.
11 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that our team was able to make the replacement of your vibration plate a smooth and positive experience.
It means so much to know that you'd recommend Lifepro products to others and that our customer service made such a lasting impression. Providing exceptional support and standing behind our products is exactly what we strive for every day.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey 🧡✨
Lifepro has an excellent Customer…
Lifepro has an excellent Customer Service. I thought I had a problem, but was able to fix it after texting with Ben. He offered to send a new unit, but do not need it. The Rumblex is an excellent vibration plate. It is very sturdy, has different modes and lots of speeds. The handy wrist band that let's you set modes and speeds is very convenient.
4 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that Ben was able to help you troubleshoot the issue and that you were able to get your Rumblex working again without needing a replacement.
It's great to know that Ben was ready to stand behind your product and offer a replacement if needed. Providing prompt, caring support and ensuring our customers have the best possible experience is exactly what we strive for.
We're also delighted to hear how much you're enjoying your Rumblex Vibration Plate, especially its sturdy design, variety of modes and speeds, and the convenience of the wristband remote.
We'll be sure to share your kind words with Ben and recognize him for his exceptional customer service.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and wish you continued enjoyment and wellness with your Rumblex 🧡✨
Great customer service and…
Great customer service and communication with a timely response to inquiry.
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service and appreciated the clear communication and timely response to your inquiry.
Providing prompt, helpful, and reliable support is something we take great pride in, and we're so glad our team was able to meet your expectations.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
LifePro has the best customer service…
LifePro has the best customer service of any company I have ever worked with. From start to finish they stay on top of it. Ben was amazing and kept me updated through the entire process. I will continue to be loyal customer to this brand because they stand above the rest with loyalty to their customer’s satisfaction.
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your incredible feedback! We're truly honored to hear that you consider Lifepro's customer service to be the best you've ever experienced.
It's wonderful to know that our team stayed on top of everything from start to finish and that Ben kept you informed throughout the entire process. We'll be sure to share your kind words with Ben and recognize him for the exceptional care and communication he provided.
Your loyalty means the world to us, and hearing that you'll continue to choose Lifepro because of our commitment to customer satisfaction is one of the greatest compliments we could receive.
Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨
Beyond excellent!
Leo was great! He was very quick to respond to my inquiry and keep me up to date with the progress. Very impressed and probably the best customer service I have received from any company. The issue was resolved and my item is on the way. Thanks Leo!!
27 June 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing feedback! We're thrilled to hear that Leo provided such prompt, attentive, and professional support throughout your experience.
It's wonderful to know that he kept you updated every step of the way and quickly resolved your issue. Hearing that this was some of the best customer service you've received from any company is an incredible compliment, and we'll be sure to share your kind words with Leo and recognize him for his outstanding service.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family, and we hope you enjoy your replacement item as soon as it arrives 🧡✨
Merineth at customer service was very…
Merineth at customer service was very helpful and professional and kind in helping me! She solved my issue in a timely manner as well. I really appreciated her making everything go smoothly!
10 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Merineth provided you with such helpful, professional, and kind support.
It's great to know that she resolved your issue in a timely manner and made the entire process smooth and stress-free. We'll be sure to share your kind words with Merineth and recognize her for the exceptional customer service she provided.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Replacement
I reached out regarding replacement that I was supposed to receive and Ben replied right away with the details I needed. Definitely Customer Service from him.
30 June 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind words! We're delighted to hear that Ben responded right away and provided you with the information you needed regarding your replacement.
Providing prompt, clear, and reliable support is what we strive for, and we'll be sure to share your feedback with Ben and recognize him for the excellent customer service he provided.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
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