I have many LifePro products and LOVE them all!! The LumiCure Pro is great for on-the-go spot treatment. I use it when I travel. Whether it’s the Red/IR light panel, BioRemedy Sauna Blanket, AllevaRed... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love my machine - have had no issues with it so haven't had to reach out to support at all. Would definitely purchase again.

Reply from Lifepro
They have a great policy on warranty and are very helpful

Reply from Lifepro
Over the years, I’ve purchased (2) vibration plates, a smaller, for my BF when he was doing OTR trucking. I’ve also purchased the dumbbell weights, the infrared belt, the handheld torch, infrared sauna blanket, foot massager, occulax and Vizacure Light therapy Mask, which I love with the (3) light settings. I have been diagnosed with Lipedema and Dercum’s Disease of which both, negatively affect the lymphatic system and create serious havoc with connective tissue. All my LifePro products, target the issues with these conditions and make life much more manageable and better! Thank you LifePro!

Reply from Lifepro
I had completely forgotten about the Amazon Gift Card I was supposed to receive. I had tried to get it, but I apparently didn’t understand how to retrieve it. Thanks to Hegel, I was reminded of it, and Hegel very patiently guided me through the process to get that done. I’m very impressed with your wonderful customer service! My husband and I both use the Lifepro vibration plate and feel energized when we use it. Thanks so much!

Reply from Lifepro
I love my waver. It is my favorite way to cool down from a workout. I have sat on it and stood on it. I will sometimes pick at random a program or just find a speed at which I feel like my muscles get the benefit of what they seek. I like that it eases muscle soreness.
Customer service is wonderful. Everytime I have a question they are quick to answer. The private workout groups, FB pages and YouTube accounts are all beneficial. You can find new workouts, ways to use your waver, find challenges (one of my favorites) and meet other waver users.
I can’t speak to the warranty as I’ve not needed it. But my waver gets daily use and has not let me down.

Reply from Lifepro
I was abducted by UFO UAP Aliens Aug 27 2023 around 140pm in or around Morgan Hill CA (No, this isn't a joke. Check MUFON and NUFORC). The Alien Maynard wanted "the body" (my body) to receive benefits of IR. I now have 4 IR devices.
I use all devices and multiple IR machines / lights simultaneously. I also use them in unconventional ways. If I get more resources, I plan to get more IR machines (more than 4).
My advice is you get the strongest possible eye protection. (I learned the hard way). LifePro shipments always come with glasses for eye protection. It's great LifePro cares about our health and safety, our eyes. I used their protective glasses just last night.
Also, have a Professional electrician set up the IR devices IN THE CASE that you are using multiple simultaneously. I also use super expensive professional battery systems to handle the load of simultaneous power for multiple IR systems output. You should also seek the Professional advice of Doctors if you want to use more than one unit simultaneously. In the photos, I only see people using one at a time.
One more Lifepro advantage is their customer service is amazing. They answer your questions in middle of the night, on weekends too. There is a real sense of patience and care from them.
If Lifepro might be interested to collaborate with our interstellar projects, social media etc. Or if anyone wants to share their abductee / experiencer events, I'm at MoreDragonflies at the most used email service.

Reply from Lifepro
I had an issue with my purchase and Angelica from Lifepro went above and beyond to replace my item in a timely manner and made the process as seamless as possible, by answering my questions, and providing clear communication, keeping me in the loop of timeline and what to expect. I appreciated the support and will recommend Lifepro to anyone in need of products to support their health and wellness journey.

Reply from Lifepro
Bunny provided excellent customer service throughout the entire process. When my vibration plate stopped working, she made getting a replacement incredibly easy. She was always kind, responded quickly to my emails, and made me feel like my concerns were truly heard. The whole experience was smooth and stress-free. I really appreciate the outstanding support and would definitely recommend this company!

Reply from Lifepro
I use, and have used the Lifepro vibration plate for recovery from surgeries and other health benefits.
I initially got it to assist in my recovery from two total knee replacements.
I discovered that when using it, it worked well for my lymphatic system and posture. It has improved my balance and reduced episodes of vertigo that I had been having. It has exceeded my expectations in how well it worked in my knee replacement recovery process, not to mention the other benefits I discovered!
I Highly Recommend the Lifepro vibration plate!
KJ

Reply from Lifepro
Angelica was very helpful with my warranty on the sonic massage gun! Thank you so much for the exceptional customer service!!

Reply from Lifepro
Ericka, Mayfri and Angelica helped me get a replacement on my IR mat. It did take a while to go through the process (several back and forth emails) but everyone was quick to reply back each time. I love that the company stands by their product and their emails were all very upbeat. (Not blaming me that I caused the issues etc..)

Reply from Lifepro
I bought this vibration plate to help with my bone density. I used it about 11 months and got my bone density test and my bone density improved not stayed the same but improved. What a great relief knowing I can improve at my age (69). Thanks Life Pro

Reply from Lifepro
I am so impressed with this company. My Rumblex Plus machine was damaged during shipment. Arthur with
LifePro assured me they would take care of the replacement and did. I received the replacement within a few days even before I received the label to return the damaged machine.

Reply from Lifepro
I received amazing customer service from Bunny. The communication was clear, quick, and very helpful. I am very impressed with Bunny and Lifepro customer service! Also, the product, a red light & near infared light belt, is very helpful with my issues.

Reply from Lifepro
After failing at reaching you by phone or email I got a text from Ben and together we got my issue solved. He stuck with me and told me exactly what he needed from me and I complied. Now my replacement remote is in the process and I should be receiving it shortly.
Thank you for the help Ben!

Reply from Lifepro
Maribeth was a fantastic customer service agent. I rarely, rarely been so pleased. She is an absolutely fantastic customer service agent.

Reply from Lifepro
I bought this for helping my recovery from a double mastectomy with diep flap reconstruction! It has helped my body recover and to feel better! I the circulation improvement has been amazing! I definitely recommend!

Reply from Lifepro
Arthur was very helpful and quick to assist. I was unable to order my vibration plate.While the sale was going on due to technical issues. Arthur credited me the difference after the sale ended.

Reply from Lifepro
I have had my lifepro rumblex plate for over a year. At home, my husband and I use it for are achy and overused muscles. As a professional massage therapist, I have my clients with especially tight muscles, poor circulation, or nerve damage use it before their treatment.
Last month, one of the motors on my rumble stopped working. I contacted lifepro. Their warranty process was very simple, straightforward, and quick. And a new remblex was delivered to my home. Thank you Lifepro.

Reply from Lifepro
I emailed regarding my remote not working and was shocked to see a response in 26 minutes! Not only was that incredibly fast but it was also on Saturday and the July 4th holiday. Dianne was amazing in providing me with the simple information she needed to get this taken care of while also being extremely kind and apologetic. I happen to be dealing with a warranty issue on our Hisense TV purchased through Costco, I expected a better experience and it's been a very time consuming process. This interaction with Dianne, a new company (to me) and product make me feel so happy and appreciative!! Thank you again for taking care of your customers.

Reply from Lifepro
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.