Ben is an absolute breath of fresh air! He has been our life insurance advisor for a few years now, and is brilliant every single time we’ve spoken to him. Ben takes time to understand our family situ... See more
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Company details
- #36 of 48 best companies in Life Insurance Agency
- #47 of 223 best companies in Insurance agency
- #73 of 169 best companies in Insurance broker
Written by the company
Since 1998, LifeSearch have protected over 1.9m lives, making us the UK’s leading life insurance broker. We work with insurers big and small to make sure we can help find the best protection for your needs. You simply tell us what’s going on and we’ll do the hard work for you. Our award-winning service is based on one simple thing: putting you first. Our loyalty is to you, not to the insurers. There’s no hard sell and no hidden fees. With your policy in place, we're here when you need us. LifeSearch was the first independent adviser to run a fee-free, full-time claims desk. We're proud of that. And we're proud we can still offer care and support to customers when they need it. So whether you want to get a quote, check a policy detail, change your cover, make a claim, or simply ask a question – give us a call and let us do what we do best.
Contact info
London, Leeds, Milton Keynes, United Kingdom
- 0800 316 3166
- info@lifesearch.co.uk
- lifesearch.com
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Ricardo was clear and sorted everything…
Ricardo was clear and sorted everything with no hassle
Fairly quick to sort out with the only…
Fairly quick to sort out with the only downside being the lack of time to complete the forms
Ben is brilliant very clear and well…
Ben is brilliant very clear and well spoken easy to talk to. And will get you the best deal suited to your needs been a pleasure to deal with.
we were given clear non-biased…
we were given clear non-biased information and the service has been supportive ever since.
Very helpful on the phone as to whst my…
Very helpful on the phone as to whst my needs were .
Great service and I would highly…
Great service and I would highly recommend. Spent the time to understand my requirement and find the best product for me. Very happy.
Charles from life search is very good…
Charles from life search is very good at explaining things clearly so they are easy to understand and comprehend the policy. He also helps make it manageable to pay the correct amount that is needed
Dean was amazing
Dean was amazing, walked me through every step with a clear explanation. Thank you.
I was honestly surprised by the level…
I was honestly surprised by the level of care and ability! I didn’t think much would come from a bit of advice from a comparison site. I was listened to and was passed onto someone who could help me further. They called back when they said they would and they didn’t mind changing the quotes to get to what I was after.
It was nice to speak to someone and be able to understand them so very clearly. I wish I could remember their names but they were helpful and seemed to know what they were talking about.
Super helpful and a good choice of…
Super helpful and a good choice of products. Thank you Ben,
Good service
May use AI-assist with repliesRead more
Pushy and dont listen
I recieved a call from the company whilst I was at work. I said this and they said they would check my details and send an email. They ignored that and continued with their call script not listening. They never sent the follow up email. They continued to call whilst I was at work because I guess they work 9-5 too. When I used text to call so I could answer during work times they ended the call. They also called on other numbers and withheld. My needs weren't heard, how they gonna sell me bespoke insurance if they can't respect my work schedule?

Reply from LifeSearch
Charles was friendly
Charles was friendly, Informative and knowlegeable and understood my requirements.
Very good customer service and many…
Very good customer service and many years to used them
Joe Cook was very helpful
Joe Cook was very helpful. He called at a time that had been agreed. Was respectful and easy to talk to.
Tayler Davis was fabulous
Tayler Davis was fabulous, he made everything exceptionally clear and easy, we got the product that we required and the process was completed during a period of continuous asks from other organisations, due to moving house, he called back when he said he would, entrusting him to help us navigate the process, which he did excellently, customer service at its very best, he is a credit to your organisation!
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