lifestyleproperty.co.uk Reviews 

145
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for their exceptional helpfulness, clear communication, and highly professional approach throughout various property transactions and house viewings. Both buyers and sellers deeply appreciate the dedicated support provided, noting that the entire team consistently goes above and beyond to simplify the complex purchasing process. However, some people mentioned that communication or regular follow-ups could occasionally be improved during longer property journeys, viewings, or tenancy periods. Some consumers also occasionally experienced minor delays regarding maintenance requests or desired more proactive updates as transactions progressed toward completion.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and expert... See more

Service

Reviewers highlight positive aspects of service, describing the team as helpful, supportive, and professional... See more

Customer service

Customers had positive experiences with customer_service, noting exceptional support and professional... See more

Response time

Users describe positive interactions with response_time, highlighting quick answers and timely communication... See more

User experience

Consumers find the user experience to be very positive and rewarding. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought our first home through LifeStyle. James and Cilla were great throughout the process. We had some tricky solicitors to deal with, but they helped us navigate the whole thing, kept us consta... See more

Company replied

Rated 5 out of 5 stars

I’ve recently worked with Logan who helped me and my partner purchase our first house. Logan has been super helpful, kind and proactive in helping us get our house. He has assisted with as many viewin... See more

Company replied

Rated 5 out of 5 stars

Lifestyle have provided an excellent service from start to finish. From valuing the property through to completion cannot fault the service. Lifestyle know their market, provided a spot on valuation,... See more

Company replied

Rated 5 out of 5 stars

We have been clients of Lifestyle for many years, firstly as landlords of a house that was let to several renters from 2013 onwards and finally as sellers when we recently sold the house. In both rol... See more

Company replied


Company details

  1. Estate Agents
  2. Apartment Letting Agency
  3. Property management company

Written by the company

Life-Style are independent Letting, Property Management, Sales, & Property Maintenance agents. This means we are not tied to Corporations, Banks or Venture Capital Funds that tend to charge large fees to cover their overheads. In short, we are able to offer better rates with a proven, protected & insured full service, utilising our expert team that have been looking after clients in the surrounding areas for over 30 years... LifeStyle are probably the most active agent in the surrounding area. We are very proud to have been helping Vendors and Landlords sell and rent property for over 30 years. Consequently, our commitment to service, price and sheer enthusiasm for this industry, often rewards us with some of the best properties available for various budgets. We have a small staff turn-over at LifeStyle and many of our team have worked for us for over 20 years. The working environment we endeavour to cultivate aids in happy staff that have earned their experience in the property industry and knowledge of the local area including the amenities that are important to many applicants and investors looking for the right areas.


Contact info

4.8

Excellent

TrustScore 5 out of 5

145 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(145)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service

Very good service. Always responds quickly for any queries very . Thanks cilla for all the support and all the team .

31 May 2022
Unprompted review
lifestyleproperty.co.uk logo

Reply from lifestyleproperty.co.uk

Hello Maya. Thank you for your kind review.

Rated 1 out of 5 stars

Seems very disorganised

Agent changed the agreed DAY of my viewing without telling me from Tuesday to Thursday and therefore left me waiting at the door. He then called me later the same day apologising for cancelling a totally different viewing that I hadn't even requested. He conveniently forgot to mention, until prompted, that the property I was waiting at is no longer on the market.
Did they get me confused with another client? Frustrating and a massive waste of time.

17 May 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I used Lifestyle during the purchase of my property, and more recently for the sale. Lifestyle are experts in the local market and they worked hard to find the best and most suitable buyer for my property. Good communications and always a personable service.

24 March 2022
Unprompted review
Rated 5 out of 5 stars

Professional, honest and on it!

We have been a customer of lifestyle for buying/selling properties over the last 20 years and they are always our first port of call. Genuine, honest and a reliable sales team. Despite challenges through our recent purchase (our legal conveyancer was not the most efficient let’s say), The sales team leant in to ensure things were brought back on track through to a successful exchange.

15 March 2022
Unprompted review
Rated 5 out of 5 stars

Fab Estate Agents

We've tenanted, bought and sold properties with Lifestyle Estate Agents, at Bradley Stoke in Bristol, being associated with them for the past 5-6 years now. We have interacted with almost every member of the teams, across various departments - sale, lettings, management. They are all very professional, friendly and approachable. No issues experienced at all and some very valuable advise shared. We continue to work with them and would highly recommend Lifestyle to everyone.

14 March 2022
Unprompted review
Rated 5 out of 5 stars

Kind, honest & genuinely care

I have been a tenant through Lifestyle for the past 2 years and then a buyer too. I must say that every single communication was exceptionally professional and always very friendly. It's been such a pleasure getting to know the team and I've felt supported and looked after every step of the way. Everyone at Lifestyle is so friendly, they feel like a very happy family! And I felt this kindness and honesty and genuine care come through in our phone calls and emails. Having an agent like Lifestyle makes the process of renting, buying or selling a much more reassuring and stress free experience. Thank you to all the team, I have no hesitation in recommending you! In fact I would highly recommend you!

13 March 2022
Unprompted review
Rated 5 out of 5 stars

We have used Lifestyle Property…

We have used Lifestyle Property Management services for a number of years now and have had great service levels from the team. We also went onto to sell our rental propery with the sales side of the business and they have been super efficient, friendly and supportive in the sales process. Thank you

11 March 2022
Unprompted review
Rated 5 out of 5 stars

Professional and Friendly

I sold a house through Lifestyle and from the beginning they were professional and friendly, great communication throughout and a smooth process.
Would definitely recommend.

3 March 2022
Unprompted review
Rated 5 out of 5 stars

The Beeches

A very friendly and enthusiastic team lead by James. Most of my correspondence was with Cilla whom I found easy to deal with, polite and knowledgeable: they undertook all viewings.
I would wholeheartedly recommend.

25 February 2022
Unprompted review
Rated 5 out of 5 stars

In a recent search for a property to…

In a recent search for a property to let, I had a fantastic experience with Lee Morgan who very effectively managed myself through the process in an efficient and speedy manor. After searching for weeks in the Bristol area for a property Lee was able to help me acquire the perfect House for myself which fulfilled all my requirements regarding loving conditions and work needs.

23 February 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service, we really felt like the lifestyle team were working together and really listened to our ideas.
We wanted an open house so that's what they organised, they certainly jumped on our sale quickly and sourced a buyer within the first week.
Would use them again with out a doubt

22 February 2022
Unprompted review
Rated 5 out of 5 stars

Josh house rental Bristol

We found Lee to be really helpful, efficient and highly responsive with a real sense of urgency towards assisting our son Josh with his rental property in Bristol. Regards Paul, Nicki & Josh Massey

16 February 2022
Unprompted review
Rated 5 out of 5 stars

effective

I had been looking for a room for 1 month, everything was a problem. contact LIFESTYLE PROPERTY, LEE was very kind, in 1 hour she already had a room. thank you very much for your help, a big hug friend.
JUAN

14 February 2022
Unprompted review
Rated 5 out of 5 stars

Was really stuck trying to find a place…

Was really stuck trying to find a place for work and was constantly given the run around by other estate agents. Called Lifestyle up to look for a property this morning at 9am - by 10am the holding fee was paid and I finally have a place!

Huge thanks to Lee who was really friendly and helpful too!

14 February 2022
Unprompted review
Rated 1 out of 5 stars

Never ever again

They have a terrible customer service. And my landlord, who is the owner of the company, just riddicoulus.
One of them met with my partners dick, when I wrote them several time to not come that day for the inspection, ecause my partner sleeping after nightshift. Imagine you are naked in your own bed, and you wake up for a stranger stending in the bedroom and staring to your dick. Pleasent feeling.
They usually not paid attention what I am writging to them. My raw frozen dog foodaccidentaly went to my previous address. The company did not know why as I changed my address. The DPD driver did not read any notes. I asked them to leave with my next door neighbour, who was waiting for the box. But they left in front of the house. The flat neighbour thauth that is mine and bring in the porch. Met with the contractor, and told him to leave the box there. The contractor brang in the house and locked my raw frozendog food in the house.... I wrote this story with these details. What the agency write back: " Without sounding rude, had you of changed your deliver address this would not have happened." They never read what I wrote to them...
Now, the landlord think he can still my deposit and doing fals problems. Like he wanted me to put back the wrong washing machine, what he did not fixed. We did. Now he want £58 to removal it. What the F. He bought a heater with short cable, set up with that way. They have photoes about it. Now he want me to pay for cord change. What the f
When the contractor build a new bathroom he scratched the bath cover panel, what is on the photos. He want me to pay the change of all bath the cover, the cabin. He also used wetwalls, the cheapest from everything and did not matched the big and the small panel in colour, what they can see on the photoes. 2 big panel for £49 each and 2 small different panel for £24. Now he want to chanfe because of the discolofation. He want to buy wetwalls for £600 and want me to pay for it. What the F.. After 5 years of tenancy and 2 waterleak from top, he want me to pay the redecoration of the house. Etc.
Now I can understand how they can come to visit with Tesla... stealing tenant money and using the cheapest material and the cheapest contractor with rubish work. If you have choice, just not choose them. You can find better agency, try the Ocean. They are amazing.

26 November 2021
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

You can't have visits after 11pm. You will have unannounced visits and inspections to your room. They contract the cheapest and crappiest cleaners, gardeners and maintenance to deal with your property. They will find any excuse to take your deposit away from you. Read the housing act very carefully before you sign with these people because you will need to know how to fight then at the end of your tenancy.

19 October 2020
Unprompted review

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