Ordered a set of dumbbell weights via, Decathlon Marketplace. The wrong weights were delivered, I contacted the company who arranged a pick up. Courier (Evri) could not take them as the items were ab... See more
Company replied
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Ordered a set of dumbbell weights via, Decathlon Marketplace. The wrong weights were delivered, I contacted the company who arranged a pick up. Courier (Evri) could not take them as the items were ab... See more
Company replied
Non-responsive to 3 emails with regards to an order for dumbbells placed on 20th Feb 2023 - still not delivered, nor any communication regarding the delay. This is despite contacting them 3 x for an... See more
I some times offer 5 star for good service. Seriously Northern Gym are high end in terms of service. I ordered 150kg set bumper plates, dractional change set and a 60kg tri grip set. Wow absolute... See more
Great value and high quality products (cable handles and rope attachment). Super speedy delivery - first time using Northern Gym and wouldn’t hesitate to use again or recommend.
48-50 Stock Street, M8 8QJ, Manchester, United Kingdom
⭐☆☆☆☆
Very disappointing experience with Northern Gym.
I ordered gym mats and received items that were completely different from what I originally purchased. Despite sending photos and clear explanations, the company has been extremely slow and unhelpful in resolving the issue. Communication has been frustrating — I keep being told things are “raised with management” instead of actually being given a solution. Weeks later, I still don’t have what I paid for, and there seems to be little urgency to correct their mistake.
I expected a professional, customer-focused company, but sadly this has been the opposite. I wouldn’t recommend Northern Gym based on my experience.

Reply from Lifts & Gravy
Great experience from start to finish. Easy to use website, fast delivery and dumbbells as described. I would definitely recommend.

Reply from Lifts & Gravy
Great kit, excellent customer service. Ordered adjustable dumbbells, forgot to apply discount code. Emailed after order and they refunded the code value - great customer service.

Reply from Lifts & Gravy
I ordered a few sets of Olympic plates, unfortunately one set went missing during my delivery, I contacted customer service and Ryan couldn’t have been more apologetic, and provided regular updates as he coordinated the missing package with DPD. Although a few weeks on, I’ve received a tracking number today for a replacement set. I must say, the quality of the ones I received are brilliant for the price, and customer service is second to none. Will be using Northern Gym for any future equipment

Reply from Lifts & Gravy
I re-ordered 10kg standard weight plates, already had two but ordered four more for the set. Unfortunately the 4 new ones are a mismatch to the others, different mould; rougher finish, thicker and the daimeter 1/2" inch smaller than previous. Disappointing.

Reply from Lifts & Gravy
Great company to deal with, easy and straight forward online purchase, clear pricing, quick and reliable delivery. What's not to like!

Reply from Lifts & Gravy

Reply from Lifts & Gravy
I had a need for some weights to compliment my existing Mirafit set and I was after some good value hex dumbbells that allowed me to gradually increase my lifts. I stumbled across Northern via a search online and luckily got in at a time where it was up to 25% off (15% for my order value).
Dumbbells were a great price without the discount so to get that discount also really was a steal! Ordered at 9.40am Friday and I received a dispatch email within the hour, I was amazed to see that happen so quickly. Whilst I hadn’t paid for next day delivery, Northerns quick dispatch meant I had the items the next day via DPD.
The dumbbells compliment my Miraifit ones completely and bar the fact the ordered ones have the usual greasy feel and smell (like my Mirafit ones did when I bought them) you’d do well to say they weren’t part of my original set! Quality is completely matched.
Thanks for the amazing service here, and don’t let some of the negative reviews put you off :)

Reply from Lifts & Gravy
Really chuffed with the adjustable dumbells. Great quality and recommend.

Reply from Lifts & Gravy
DPD messed up the delivery but Northern got a new delivery arranged asap!
Love the kettlebells! They look good and feel great when working out.
Defo recommend!!

Reply from Lifts & Gravy
Well packaged fast delivery, great communication from the team at Nothern gym equipment. Quality product will definitely buy from this company again

Reply from Lifts & Gravy
Easy to navigate site, as I don’t know much about this kind of stuff. Was buying for my daughter as a gift, also quick delivery. Very happy.

Reply from Lifts & Gravy

Reply from Lifts & Gravy
Ordered a dumbbell set and rack. The rack turned up damaged and additional holes drilled in them. Emailed Northern Gym Equipment who apologised and said they would apply a 10% reduction to the overall but never applied it. Stuck with a dumbbell rack that doesn’t store the dumbbells and has holes in it. Poor quality.

Reply from Lifts & Gravy
Nice quality weight plates with rapid delivery service.

Reply from Lifts & Gravy
Good equipment reasonably priced and very quick delivery

Reply from Lifts & Gravy
Thanks for the kettlebell and the dub bells, perfect for me and the delivery was perfect also , many thanks again.

Reply from Lifts & Gravy
Excellent service and equipment at reasonable prices. The slam ball I bought was much cheaper than anywhere

Reply from Lifts & Gravy
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