Lighthouse Group (Training & Development) Ltd Reviews 113

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and dedication, highlighting their helpfulness and positive attitudes. Many people found the user experience to be very positive, with the company providing excellent service and clear communication throughout their learning journeys. Reviewers frequently mentioned feeling supported and guided, with the overall consensus being that the company's commitment to their development was clear. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being supportive,... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the courses enjoyable and... See more

Service

Consumers find service to be positive. Many reviewers describe the company as professional, well-organized,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have completed my level five with lighthouse through Lloyds of London and would highly recommend the apprenticeship. Jude, Michelle and David are fantastic trainers, making the session interactive a... See more

Rated 5 out of 5 stars

Many thanks Lighthouse for your patience and dedication to each and every one of your students. I have just passed my Level 3 Team Leader/Supervisor apprenticeship with distinction. It was hard wor... See more

Rated 5 out of 5 stars

I have just completed my Level 3 in Business Administration. I have really enjoyed the course and found Lighthouse have supported me throughout my learning journey. I had a great Tutor Lisa and Traine... See more

Rated 5 out of 5 stars

Lighthouse has supported me throughout my apprenticeship. I achieved my Level 3 Business with the help of my tutor - Lisa. She has been amazing and the adjustments I have been given. The communication... See more


Company details

  1. Training Centre

Written by the company

Leadership Development and Management training specialists – incorporating open courses and apprenticeship programmes. •Leadership and Management Development - Fully bespoke. Designed for your exact needs and Preferences. •Apprenticeship Programmes - Funded by the Government Apprenticeship Levy. We are passionate in all we do. We love our work and think our learners should too, which is why we connect with them at a profoundly personal level to help them develop new skills and a zest for applying them in the workplace. Our philosophy at Lighthouse is simple: •To be the best at what we do •Delivering extraordinary people development interventions •Precisely tailored, motivational, fun and challenging •Most importantly, we make sure we make a real difference. Our results speak from themselves: •88% Operations Manager Level5 Apprenticeship - Distinction Pass Rate •82% Team Leader Level 3 Apprenticeship – Distinction Pass Rate We believe in building long term, trusting relationships with our clients. We care deeply for the delegates we work with and balance the need to be professional with also being human in our delivery. Lighthouse aims to inspire every single person who attends one of our training programmes to fulfil their potential to be the best they can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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Rated 4 out of 5 stars

My Coaching Level 5 professional…

My Coaching Level 5 professional apprenticeship with Lighthouse Group has been a great experience. My main thanks goes to Julie who guided and challenged me even through the functional skills bit which often felt overwhelming. Thanks also to David whose guided sessions were thought-provoking and value-adding.
Throughout the course, I felt supported and knew someone was at the end of an email or phone that I could rely on to help me get through the course and through the end point point assessment.
Overall, a good experience with good people that led to a good result.

18 July 2025
Unprompted review
Rated 4 out of 5 stars

L5 Coaching Apprenticeship

My main thanks for the Lighthouse Group support goes to Julie whose tutorials were practical and useful, and challenging where needed. I also apprectiated Julie's support and guidance with submission of the final portfolio at the end.
Being part of a rolling cohort of learners, with people leaving and joining intermittantly can be challenging.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

My Coaching Level 5 professional…

My Coaching Level 5 professional apprenticeship with Lighthouse Group has been an incredibly positive experience. Julie, Dave, and the entire team provided exceptional support throughout.

Their responsiveness and accessibility were outstanding; questions were always addressed promptly and thoroughly, which was invaluable during the 14-month programme. This consistent guidance ensured I felt fully supported from start to finish.

Beyond communication, their commitment to my development was clear. Their expertise and mentorship provided insightful direction, turning challenges into valuable learning opportunities.

The programme itself was well-structured and practical, significantly enhancing my coaching competencies and preparing me effectively for real-world scenarios.

In summary, Lighthouse Group, particularly Julie and Dave, offered unparalleled support and guidance, making this 14-month programme truly rewarding. I highly recommend them for professional development.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Lighthouse!

Many thanks Lighthouse for your patience and dedication to each and every one of your students.
I have just passed my Level 3 Team Leader/Supervisor apprenticeship with distinction. It was hard work but all worth it in the end. My tutor Samm was always here to help and be our number one supporter. Thank you Samm! Special tanks to Nikki as well for being such a gracious, calm and great teacher! We have learned so much from you!
I genuinely recommend Lighthouse as a training provider.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I have completed my level five with lighthouse through Lloyds of London and would highly recommend the apprenticeship. Jude, Michelle and David are fantastic trainers, making the session interactive and bespoke. Samm provided so much support throughout and really cares about every individual and getting the best out of them. My biggest takeaway has been an increase in confidence, through being out of my comfort zone, equipt with all the knowledge, behaviour and skills for leadership and management. I highly recommend to use lighthouse and do the level five apprenticeship. Thank you so much to Samm, Jude, Michelle and David for supporting me.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

The Learning With Lighthouse group…

The Learning With Lighthouse group helped me achieve a Level 2 Functional skills in Maths, the Mary Seacole Nursing Leadership Programme and the Operational Department Manager Apprenticeship, lots of work but the support provided from the team was superb. The teams tutorials and support from the Maths Tutor and my link tutor Angela Jessup, excellent. Thanks all.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Great training provider!

I recently completed the Level 5 CMI Chartered Manager programme with Lighthouse, and it was a really positive experience! My tutor, Samm, was absolutely amazing—always ready to assist and super responsive. Throughout the 18-month journey, with all the ups and downs of life thrown in for good measure, Samm was there, cheering me on and encouraging me every step of the way! Samm is just one of the Lighthouse team that made the experience a really great one. Jude and Michelle were very approachable and made the face-to-face tutorials positive and interesting. I would highly recommend Lighthouse as a training provider!

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Lighthouse made studying again an enjoyable experience!

I have recently completed my level 5 diploma in operations/ departmental manager with the Lighthouse Group. It had been a long time since I had done any studying and they made it an enjoyable experience. Special thanks go to the trainers, Jude and Michelle, who were both very knowledgeable and made the workshops engaging and entertaining; as well as to Samm, who was very informative and supportive as a tutor.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Great support and expertise!

I have just finished my CMI level 5 qualification and I would totally recommend doing this course via Lighthouse. The support was fantastic with my tutor, Angie, always on hand to help me if I got stuck. Her advice and expertise, as well as the advice and expertise of the whole team helped make this a great experience resulting in a pass mark for me. Thanks Lighthouse.

20 May 2025
Rated 5 out of 5 stars

Supportive tutors, good platform

Thanks to the great guidance and training from Julie and David throughout my time on the coaching professional level 5 course I was able to gain a qualification which will have a positive impact on my career and life in general. I recommend Lighthouse group to anyone wanting to learn new skills.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

Attending training with Lighthouse Group (Training & Development) Ltd has been one of the most positive experiences of my life. Their unique approach to personal development goes far beyond surface-level motivation. The team is incredibly dedicated and genuinely cares about helping you develop. They don’t just teach strategies—they help you understand your mindset, and unlock your true potential.

I've come away out with greater clarity, confidence, and a renewed sense of purpose. If you're serious about personal and professional growth, I can't recommend Lighthouse highly enough.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Tailored support through a complex process

The staff team at lighthouse are great but Julie in particular was instrumental in making my experience positive and successful. The process can seem a bit confusing and complex but Julie was able to translate and support effectively.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended training provider

I recently completed the Level 3 Team Leader/Supervisor Course, and am very grateful for the support received from Lighthouse throughout.

The programme was well structured, and the course materials were easy to follow and explained well during the sessions. The team were easy to contact and always quick to respond - I particularly want to give thanks to my tutor, Samm.

Highly recommended.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Great learning provider

Samm and the lighthouse team were great from start to finish. Very supportive throughout and all the learning materials were well presented. Overall helped me get a good result at the end! Thank you so much!

31 March 2025
Unprompted review
Rated 5 out of 5 stars

Huge thanks

Huge thanks to Samm and Jude for their support and encouragement through my Level 5. Jude's uplifting delivery of the training kept things engaging and Samm's ability to inspire resilience when things get tough have supported my learning and development.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Passed Level 5 Apprenticeship

Lighthouse Group have supported me navigating through the Level 5 Coaching Professional apprenticeship. Special thanks to Julie and David who have supported, encouraged and guided us through the course. Super pleased to have passed the course - now time to put it to good use

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Apprentice Feedback

The objectives of the training were clearly defined and topics divided into different sections which were completely relevant to the training requirements. I particularly enjoyed the multiple question tests throughout the training as this helped me identify areas that required more attention for learning. The online learning materials was very relevant and interesting. The tutor was very helpful and feedback given was timely and with good explanation to help with improvements. I thoroughly enjoyed my apprenticeship journey and would recommend it highly.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

I have just completed the Lv3…

I have just completed the Lv3 Management apprenticeship.
I found the training materials incredibly useful and very comprehensive. I was able to use the teachings and translate them into my day to day role.
My tutor was very supportive through out the whole process.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

I have just completed my level 3…

I have just completed my level 3 apprenticeship in leadership and management with lighthouse. I was able to achieve a distinction which I never thought I would have been able to do. The whole learning experience from start to finish was fantastic. I have gained so much knowledge to help within my job role and this has also helped me to gained so much more confidence. I found the online sessions great, with so much information. I was supported by my tutor Lisa so much and she really helped me even when I doubted myself.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Level 5 Leadership and Management Apprenticeship

I just finished my level 5 apprenticeship with the Lighthouse Group and I would recommend them as an apprenticeship provider to others. They gave a lot of support throughout the 18 month programme, my tutor Samm was excellent and was always very responsive and happy to answer the many questions that I sent her way. The sessions are helpful with a lot of time spent in virtual break out rooms discussing topics and learning from other apprentices. There is a lot of online resources available in the form of e-learning which allowed me to process information in my own time and make notes on the various topics.

5 November 2024
Unprompted review

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