Lighthouse Group (Training & Development) Ltd Reviews 113

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and dedication, highlighting their helpfulness and positive attitudes. Many people found the user experience to be very positive, with the company providing excellent service and clear communication throughout their learning journeys. Reviewers frequently mentioned feeling supported and guided, with the overall consensus being that the company's commitment to their development was clear. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the staff for being supportive,... See more

User experience

Users describe positive interactions with the user experience. Many reviewers found the courses enjoyable and... See more

Service

Consumers find service to be positive. Many reviewers describe the company as professional, well-organized,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have completed my level five with lighthouse through Lloyds of London and would highly recommend the apprenticeship. Jude, Michelle and David are fantastic trainers, making the session interactive a... See more

Rated 5 out of 5 stars

Many thanks Lighthouse for your patience and dedication to each and every one of your students. I have just passed my Level 3 Team Leader/Supervisor apprenticeship with distinction. It was hard wor... See more

Rated 5 out of 5 stars

I have just completed my Level 3 in Business Administration. I have really enjoyed the course and found Lighthouse have supported me throughout my learning journey. I had a great Tutor Lisa and Traine... See more

Rated 5 out of 5 stars

Lighthouse has supported me throughout my apprenticeship. I achieved my Level 3 Business with the help of my tutor - Lisa. She has been amazing and the adjustments I have been given. The communication... See more


Company details

  1. Training Centre

Written by the company

Leadership Development and Management training specialists – incorporating open courses and apprenticeship programmes. •Leadership and Management Development - Fully bespoke. Designed for your exact needs and Preferences. •Apprenticeship Programmes - Funded by the Government Apprenticeship Levy. We are passionate in all we do. We love our work and think our learners should too, which is why we connect with them at a profoundly personal level to help them develop new skills and a zest for applying them in the workplace. Our philosophy at Lighthouse is simple: •To be the best at what we do •Delivering extraordinary people development interventions •Precisely tailored, motivational, fun and challenging •Most importantly, we make sure we make a real difference. Our results speak from themselves: •88% Operations Manager Level5 Apprenticeship - Distinction Pass Rate •82% Team Leader Level 3 Apprenticeship – Distinction Pass Rate We believe in building long term, trusting relationships with our clients. We care deeply for the delegates we work with and balance the need to be professional with also being human in our delivery. Lighthouse aims to inspire every single person who attends one of our training programmes to fulfil their potential to be the best they can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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Rated 5 out of 5 stars

Very happy with the support and…

Very happy with the support and guidance that I received from my tutors at the Lighthouse Group. My successfully-completed apprenticeship was in significant measure the result of their hard work over the past two years. Many thanks.

17 July 2023
Unprompted review
Rated 5 out of 5 stars

Amazing company

I have recently completed a Level 3 Business Administration EPA with Lighthouse and had a fantastic experience throughout. I couldn't have wished for more support especially from Angie who was always happy to share knowledge and aid me whenever I needed it. I would highly recommend this company to anyone considering further education.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

Level 3 Business Administration

I have recently completed a Level 3 course is Business Administration and have been very happy throughout the course. The classroom sessions were easy to follow and had the opportunity to discuss items in breakout rooms. Angie has been so supportive and encouraging and I am so grateful for all of Angie's help and guidance throughout the course.

2 June 2023
Unprompted review
Rated 5 out of 5 stars

CMI - L5 Operations/Departmental Manager

I have just completed my Level 5 Management qualification which has been a challenge. A huge thank you to Samm for being very supportive throughout the course. The tutor-led lessons were professionally done, interesting, informative and easy to follow. I enjoyed these sessions also as it had the opportunity for group discussions, breakout rooms rather than dialling in and watching presentations. I would recommend this training provider.

20 June 2023
Unprompted review
Rated 4 out of 5 stars

Thank you Samm

Big thank you to Samm for being very supportive throughout the course. The tutor-led lessons were in-depth, interesting and easy to follow. I would recommend this training provider.

14 June 2023
Unprompted review
Rated 4 out of 5 stars

Overall good course

Overall good course. Presentation tutor was fantastic and really helped in understanding the subject.
Main tutor Julie was amazing in the help and support that she provided.

5 May 2023
Unprompted review
Rated 5 out of 5 stars

I recently finished my project management apprenticeship with lighthouse

I recently finished my project management apprenticeship with lighthouse, I was supported by my tutor Samm and trainer Ian all the way through. Being new to project management, I had no previous experience and struggled with completing my portfolio initially. Lighthouse created a separate schedule for me, where the portfolio was completed at the end, this gave me the best chance of passing and 2 years later I am now qualified. A big thank you to Samm Gardiner and Ian Glenister for all of their support throughout!!

29 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent training provider

Lighthouse are easily the best training provider I have worked with. They structured my course in a very helpful and logical way, making a long and challenging process understandable, digestible and manageable.
The tutors are very knowledgeable and on hand to assist giving time and support.
I wouldn't hesitate to use them again or recommend them.

24 May 2023
Unprompted review
Rated 5 out of 5 stars

Had great support on my learning…

Had great support on my learning journey from Samm and some great learning sessions full of useful information. Lighthouse supported me through a tough course resulting in being awarded a distinction. Thank you Samm and the team

17 May 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Samm for your support and guidance /Level 4 Associate Project Management

Since I started this course I have massively grown and improved my skills/knowledge that I can now use in the future. I couldn't have completed it without the support I got from Samm and the lighthouse training group for supplying so much information and resources. The course was presented effectively to understand what was required from us to complete the course and has helped me to continue to complete my objectives to receive successful outcomes overall. Thanks again I really appreciated the encouragement you provided.

9 May 2023
Unprompted review
Rated 5 out of 5 stars

Great, supportive experience

I have recently completed the Level 5 Operational Management qualification through Lighthouse which was a great experience. Samm has been on hand (usually last minute!) to support whenever required, and helped me throughout the qualification.

I was lucky enough to be with a group of people from a variety of different industries, which made the course even more interesting - to share ideas and experiences with a range of people.

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Samm and Lighthouse Group for providing the Level 5 Leadership and Management training

Samm is a supportive and excellent Apprenticeship Tutor. I could always approach Samm for advice and coaching on my assignments and sense check my work to ensure I hit the distinction criteria or when I wasn't sure on how to approach something. Samm was quick to respond and it's been lovely to have her as my Tutor throughout the course. The NVQ helped me grow to become a competent Leader and Manager. It is great to have the CMI accreditation and professional registration and benefitted from having a CMI mentor too.

17 April 2023
Unprompted review
Rated 5 out of 5 stars

Level 5 Operations / Department Manager Apprenticeship

When starting the course I had very little experience and knowledge of the subject, I found the quality of the tutors excellent, very experienced, knowledgeable and very approachable if you needed any support or guidance. I could not have completed my course without that level of support from the team, thank you!
I did find the workload high but manageable, during my time on the course, I learnt so much and look forward to brining this experience and knowledge into the company I work for.

12 April 2023
Unprompted review
Rated 4 out of 5 stars

I didn't know what to expect

I didn't know what to expect from the ASCEND level 3 course, but I can feel the difference it's made to my working life. I've been told by others that my development during this time has been noticeable, and since completing I have been promoted to a management role, which I'm certain I owe to Lighthouse at least in part. I'd particularly like to call out my tutor, whose excellent support during a tough time made the difference between completing and not completing the course.
I also thought Lighthouse did a good job of providing this training remotely, which is obviously very challenging. There is room for improvement in this area, although hopefully this won't be necessary forever!

28 March 2023
Unprompted review
Rated 5 out of 5 stars

Thoroughly Recommended

The quality of the Tutors were excellent, very experienced, knowledgeable and inspirational leaders. The support team were amazing in providing guidance, support and help whenever needed, I definitely could not have completed my course without that level of support from the team, thank you!

14 March 2023
Unprompted review
Rated 5 out of 5 stars

Really helpful

They were so helpful and accommodating throughout my apprenticeship, especially Angie! She was there to help me throughout and answered any questions I had. I finished with a distinction - Thank you Angie!!!

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant!!!

I can not thank this company enough for the support they gave me throughout my course. The time and effort they put into helping me complete the course was great and to finish the course with a distinction was brilliant. 10 out of 10 without a doubt.

7 March 2023
Unprompted review

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