Lightning Motorcycle Training Reviews 216

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional patience, knowledge, and supportive approach throughout the training process. Many highlight the clear instructions and effective coaching that made learning both productive and enjoyable, leading to successful test passes for numerous individuals. The overall service is frequently described as professional, efficient, and genuinely invested in student success. However, some people were dissatisfied with their experience, citing issues with the user experience and service. These individuals mentioned feeling that training sessions were rushed or focused more on testing than teaching. Specific concerns included instructors being late, giving confusing or contradictory instructions, and in some cases, exhibiting unprofessional behavior, such as making inappropriate comments or neglecting students during training. Some customers also felt that their individual needs for more help were not met, with instructors prioritizing breaks or other learners.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the instructors for being... See more

Instructions

Reviewers highlight positive aspects of instructions. Many customers praise the clear explanations and... See more

User experience

Clients share ambiguous opinions on user experience. Many customers report genuinely positive experiences,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the training, highlighting... See more

Location

People report ambiguous experiences with location. While some customers found convenient test centers in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to ģive 5 stars only because I couldn't give 7 stars!! Remarkable experience with lightning Wembley special thanks to Dave,Andrew and Keith!! Would very highly recommend lightning for motorcyc... See more

Rated 5 out of 5 stars

Just passed my Category A motorbike test and couldn't be happier! 🎉 A huge thank you to Lightning Pass Motorcycle Training in Reading, especially Adrian and Rob—you both were brilliant instruct... See more

Rated 5 out of 5 stars

Passed my Mod2 yesterday with lightning motorcycle training. They are truly the best motorcycle training company! A big thank you to Rob, whose patience and expertise got me through my MOD1, not an ea... See more

Rated 5 out of 5 stars

I attended Oxford’s Sandy lane sports ground to do my CBT, having pretty much no experience of riding a motorcycle, aged 53 and a 1/2! Carl, my trainer was fantastic, he tapped into my confidence... See more


Company details

  1. Motorcycle Driving School

Written by the company

Lightning Motorcycle Training is based in Abingdon, Oxford, Reading, Wembley and Stourbridge, covering Oxfordshire, Berkshire, London, Middlesex and the West Midlands. We do CBT to Full Licence (DAS, A1 & A2) providing motorcycle hire and equipment, as well post test training like the Enhanced Rider Scheme (ERS) and Back to Biking. Established in 2000 we have decades of experience. Excellent prices and availability with online booking. Everyone welcome.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

216 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

CBT, Mod 1 & Mod 2 First Time Pass at Swindon

I used Lightning to pass both my CBT and Full Test in Swindon following a recommendation from a friend who did the same.

I was able to pass each element first time (CBT, Mod 1 & Mod 2) which is a testament to the capability of the team. So my thanks to both Jez and Ricky for their teaching.

To give a balanced review:

Positives included (1) simple booking (2) expert teaching and patience from the instructors (3) frequent useful reminders on upcoming course dates and item checks of what to bring

Areas of improvement (1) bookings are subject to strict requirements on changing and modifications to bookings (12 days advance notice subject to fees) which whilst I did not luckily need to use this leads me to (2) be prepared that your own pre-selected slots can be subject to change at Lightnings discretion at any point (3) the facilities are fairly rudimentary. It’s a small uncleaned building the size of a shipping container plus an actual shipping container, plus a portaloo, with a practice test area not at the same size of the actual DVSA area (making the fast maneuvers of Mod 1 challenging with overcompensated speed to make up for the absence of length) (4) the CBT process limit the singular instructors ability to take everyone out together (one instructor on the road per two students) meaning a group larger than two will see one or more people having to wait back whilst the others go out and then swap (this meant being sat waiting for two hours with not much to do) (5) When you first turn up, be prepared to announce who you are and why you’re there (if you’re expecting the team to proactively ask who you are and why you’re there, you may be waiting for a longer time)

Overall my experience was positive. The primary benefit of using Lightning for me (above all other providers in the Wiltshire area) was the ability to book courses and dates through their online booking system (making it easy to check dates, select times without going back and forth over the phone). It’s not a personal deal breaker, but it’s worth you managing your expectation if you’re looking for a ‘polished’ experience from Lightning overall.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Awful trainer and venue

I did my CBT on the 29th at the oxford centre. We were supposed to have started at approximately 07:45 but the instructor Sam was late and we ended up starting at around 08:30. Right at the beginning, the talk he gave us made it clear that 1) we would be rushed for time 2) It would be a pass or fail ( Even though the CBT isn't supposed to be a pass or fail ). I had requested to learn on an automatic 125 cc scooter. Instead I was given an electric 50 CC scooter.
Throughout the elements, there had been no issues. There were three of us on the course with him. Myself, an 18 year old lad and a 16 year old girl. We all managed to get through the first elements even though there had been a lot of pressure from him and it felt very rushed.
During the road practical, everything went from bad to worst. On the radio, he kept giving confusing instructions and even contradicting himself. At one point he told us to stop making " theatrical " movements of our heads when we did life savers. Then he criticised me for not turning my head far enough to do a life saver. He told me not to put my indicator on when pulling out onto the road after stopping. But then he criticised me for not indicating. He told me that he wanted to see me ride without following his instructions but then he criticised me for not waiting on his instructions. He criticised me for not looking ahead, even though I did. I looked ahead and spotted hazards. I checked the mirrors but he kept saying that I wasn't. ( How he could say that when he was riding between me and another learner, I don't know ). He criticised me for not going fast enough, even though I'm a 17 stone man who was riding an electric 50 cc scooter and couldn't physically go any faster. At the end of my two hours, He told me that I would need further training.
I was not happy with that as I genuinely believed that I had ridden safely and efficiently. It turned into an argument and he told me that he had been " babysitting " me all day. I found that to be untrue. In fact, to be totally honest, The instructor had focused the majority of his attention on the 16 year old female learner. I'm a prison officer and I am trained in safeguarding and the way he behaved towards the 16 year old made me uncomfortable at times. I caught him staring at her in inappropriate ways. He spent a lot of time talking to her, joking with her, swearing with her and even called her his little duckling. At one point during the road practical, while we were parked at Tescos, when she came back from the toilets, he put her helmet on her head for her. There was definitely an over-friendly, over familiar, unprofessional behaviour on his part and I think that's a safeguarding issue.
The whole training was rushed and felt more like it was a test than a course. The instructor was more like an examiner than an actual trainer. I have made a complaint to the company but I haven't had a reply so I will be complaining to the DVSA.
I spoke to another instructor from a different company and he confirmed that this was not an appropriate way of training a learner on a CBT course.
Finally the venue itself isn't up to standard. The only toilet facilities was an portable toilet which was covered in faeces.
I will not be going to this company again and as I said, I will be making a formal complaint to the DVSA. I have a picture of the instructor's badge.

29 August 2025
Unprompted review
Lightning Motorcycle Training logo

Reply from Lightning Motorcycle Training

Thank you for your feedback.

While we understand that you were disappointed with your CBT experience, our records confirm that you did complete the on-road training element (Element E). However, due to significant safety concerns raised by the instructor — including incorrect road positioning, failure to cancel signals, and unsafe manoeuvres at roundabouts — it was determined that you had not demonstrated the standard required to be issued a CBT certificate.

Please be assured that our instructor made every effort to support you throughout the day, including providing additional guidance to help you complete Element C, ensuring you had the opportunity to progress to the on-road element.

Regarding your safeguarding allegation, we strongly refute this claim. We take such matters very seriously, and we believe this has been raised unfairly in response to the outcome of your training. As a DVSA-approved training provider, the safety and well-being of our students and staff is our highest priority.

We appreciate that this outcome may have been frustrating, but our responsibility is to ensure that all trainees meet the required safety standards before being issued with a CBT certificate.

Rated 1 out of 5 stars

Terrible Experience

I had a terrible experience with Lightning Pass in Reading. The instructor spent 15 minutes with another driver on figure-of-eights and then I got less than a minute and no instruction. I had the same experience with the other tasks throughout the morning. I was then told I wasn't able to complete the course I spent £180 on- I never got on the road. I spent the time I had paid for mainly watching other learners ride. Even though a couple of us needed more help, the instructor told us he couldn't spend any more time training because he needed a break. So maybe they should have more staff so that everyone gets a day's worth of training for the high price paid? I feel scammed. 2 out of 4 of us were failed-could this be related to the fact that they needed a ratio of 1:2 instructor to drivers on the road? I'm sending Lightning Pass an email and will be making a complaint to the DVSA.

29 August 2025
Unprompted review
Lightning Motorcycle Training logo

Reply from Lightning Motorcycle Training

Thank you for your feedback. We’re sorry to hear you were unhappy with your CBT experience in Reading.

Our training follows the DVSA-mandated syllabus, and all students are assessed individually based on safety and competence — not to meet group ratios. The decision to continue or pause training is always based on a learner’s readiness to progress, particularly before the on-road section (Element E).

We understand your concern about time allocation during the day. Our instructors work to fairly support all students within the group, while also managing the course schedule — including the DVSA’s requirement for a 1:2 instructor-to-student ratio on the road. The course is time-sensitive, and instructors must balance practical time with ensuring those ready for the road element are able to complete it, as well as taking a short break as required.

While we regret that you felt your training was limited, the possible outcomes of a CBT course are explained in our Terms and Conditions, which you accepted during booking. This information is also available on our website and via the DVSA's website.

We have passed your feedback to our management team for review, and we wish you all the best in your future training.

Rated 1 out of 5 stars

Dont do your CBT here guys

Dont do your CBT here guys. So unprofessional. 2 instructors booked 8 learners and only 2 went out on the road. The instructors weren't good either. Instead of training it felt like a test. They expected us to get everything first time. One person paid for the full day and only done half he Wasn't allowed on road. This company is an absolute pisstake. Watch out people. One of the trainers was calling students names and was very unprofessional recording the less confident students and laughing at them.
Absolute joke.

23 August 2025
Unprompted review
Lightning Motorcycle Training logo

Reply from Lightning Motorcycle Training

Thank you for your feedback. We’re sorry to hear you were disappointed with your CBT experience.

Please understand that the decision not to take the group on the road was made solely for safety reasons. Our instructors follow the DVSA syllabus strictly, and learners must demonstrate competence in all prior elements—especially Element C (off-road control)—before progressing to on-road training (Element E). Despite a full day of instruction, the group had not yet met the required safety standard to proceed.

We want to assure you that safety is our top priority, and no learner is sent on the road unless they are fully ready.

We also take any concerns about instructor behaviour very seriously and investigate all such reports thoroughly. If you would like to discuss this further, please do get in touch with us directly.

Thank you again for your comments, and we wish you the best in your continued training.

Rated 5 out of 5 stars

Lighting was recommended to me by a…

Lighting was recommended to me by a friend that passed a couple years ago smooth from the booking process instructors very clear and relaxed thank you Keith with the module one training and test but big thanks to Dave module 2 training and test couldn’t of asked for better will definitely recommend to others .thank you

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Great experience..

Just like to say how professional the instructors are, and very good school to learn with. Had a really great time at lighting. Thank you so much chaps. Best of the best..!!!!

21 August 2025
Unprompted review
Rated 5 out of 5 stars

All instructors great

All instructors great. Down to earth, don’t nitpick but keep you grounded and concentrated and get you passed.

Many thanks chaps.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Super fun experience and fantastic instructors!

0ver the last couple weeks I completed training for both Mod 1 and Mod 2 (in Oxford), as well as the tests for both. Thanks to the amazing incite the instructors gave, I managed to pass both comfortably.

For the Module 1 training, Rob and Keith expertly gave us live demonstrations as well as constructive verbal instructions to follow. I believe that these were the main reasons I was able to pass Mod 1. Both instructors were super kind and helpful with calming any nerves on the day and you could easily have a laugh with either of them.

For Module 2 training, Rob, Carl, and William thoroughly explained how one should go about riding on their test whilst also constructively, and patiently, giving feedback on areas that needed to be improved. After some hours of training, and many mistakes made, all instructors made me feel super confident for when it was time for my test.

For both tests I had Bryan supervise me who, just like the others, made me feel calm and prepared for my tests and gave extremely clear instructions during both Mod 1 and Mod 2.

Overall, the experience was exceptional, thanks to the instructors who clearly seek success in their students and are not just there for work, and it was great fun learning and having the opportunity to be on a bigger, more powerful motorbike. I highly recommend Lightning Motorcycle Training and can't possibly fault any teaching or procedure that they offer.

It is unfortunate 5 stars is the maximum rating I can give!!!

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Can't best this training school

Just like to say how professional the instructors are,a very good school to learn with,only started riding in April at age of 57 and they got me through all parts of tests passed mod 2 on 28th july 2025 thanks Steve and john all the best

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Today I passed my Mod 2

Today I passed my Mod 2, I’m finally ready to ride my new bike, a massive thank you to Steve, John and William for all of there help and training, great guys, great bikes to learn on and good facilities, I’d highly recommend this company who help me pass my CBT, Mod 1 and finally my Mod 2

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Lightning Motorcycle Training

Just renewed my CBT with Lightning Motorcycle Training.
All good and thanks to Rob the instructor who was friendly, patient and experienced.
Will def book my full licence with lightning.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

New biker training

The training for Module 1 & 2 was challenging but the encouragement and coaching received from John & Steve was an exceptional experience and I’m really appreciative of the time and support received from both instructors, something I will always remember.
Top quality motorcycles were issued during the training sessions and enhanced the experience, enjoyed everything about my training and would like to thank staff behind scenes who was always there to support me when needed.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Ricky and Jez

Had a great time at lighting with Ricky and Jez! Very friendly, funny, and also safe informative trainers. Makes me want to retake my cbt over and over again just to come back.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Superb experience

I attended Oxford’s Sandy lane sports ground to do my CBT, having pretty much no experience of riding a motorcycle, aged 53 and a 1/2!
Carl, my trainer was fantastic, he tapped into my confidence issues immediately and built me up exactly how I needed to be guided and I passed my CBT a very different rider than I arrived.
Carl is patient, understanding and breaks things down into easy to understand basics, is easy going, polite and a funny guy, it’s fair to say I really liked spending my day with him.
I’ll be back for full access when I’m ready and Lightning pass at Oxford is 100% going to be my training centre.
Thank you Carl, I hugely appreciate the skills you’ve taught me.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Great set of instructors

Great set of instructors - with great patience -all encouraging me to take a hold of those nerves and just enjoy the ride. Finally on my 4th attempt I got there - Jez thank you again
And to the DVSA instructors in Swindon - you make the drive and ride worthwhile!! - I was never made to feel I couldn't achieve.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Super happy with this corse

Just passed my test with the guys in Wembley. signed up for the corse online the process was super simple as you get all the information you need through email straight away. The guys are super helpful nice and very fair with their feedback as you safety is there number one priority. Thanks to keath for doing my test with me happy to get it done and out of the way in such a short amount of time.

.Achill

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Just passed my Category A motorbike…

Just passed my Category A motorbike test and couldn't be happier! 🎉 A huge thank you to Lightning Pass Motorcycle Training in Reading, especially Adrian and Rob—you both were brilliant instructors.

They were incredibly patient, knowledgeable, and supportive throughout the training. Adrian’s calm, clear coaching and Rob’s great sense of humour made every session both productive and enjoyable. The training was structured and focused, which gave me the confidence and skills to pass first time.

Highly recommend Lightning Pass to anyone looking to get their full bike licence—they genuinely care about your progress and success.

Thanks again, team—see you on the road! 🏍️💨

15 June 2025
Unprompted review
Rated 5 out of 5 stars

Simply remarkable!!

Had to ģive 5 stars only because I couldn't give 7 stars!! Remarkable experience with lightning Wembley special thanks to Dave,Andrew and Keith!! Would very highly recommend lightning for motorcycle training.
Passed Das mod 1 and mod 2 first time, fantastic bikes to learn with( hornet 750 was so good after I passed I brought one as my first big bike) I wish for lightning to keep going strong for many many years

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Training School

Fantastic relaxed experience, Steve the instructor was excellent and very patient, he explained everthing clearly and understood all of the levels of competance in the group. I have booked further training and will look forward to my direct access course.

14 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look