Lightning Motorcycle Training Reviews 216

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional patience, knowledge, and supportive approach throughout the training process. Many highlight the clear instructions and effective coaching that made learning both productive and enjoyable, leading to successful test passes for numerous individuals. The overall service is frequently described as professional, efficient, and genuinely invested in student success. However, some people were dissatisfied with their experience, citing issues with the user experience and service. These individuals mentioned feeling that training sessions were rushed or focused more on testing than teaching. Specific concerns included instructors being late, giving confusing or contradictory instructions, and in some cases, exhibiting unprofessional behavior, such as making inappropriate comments or neglecting students during training. Some customers also felt that their individual needs for more help were not met, with instructors prioritizing breaks or other learners.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the instructors for being... See more

Instructions

Reviewers highlight positive aspects of instructions. Many customers praise the clear explanations and... See more

User experience

Clients share ambiguous opinions on user experience. Many customers report genuinely positive experiences,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the training, highlighting... See more

Location

People report ambiguous experiences with location. While some customers found convenient test centers in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to ģive 5 stars only because I couldn't give 7 stars!! Remarkable experience with lightning Wembley special thanks to Dave,Andrew and Keith!! Would very highly recommend lightning for motorcyc... See more

Rated 5 out of 5 stars

Just passed my Category A motorbike test and couldn't be happier! 🎉 A huge thank you to Lightning Pass Motorcycle Training in Reading, especially Adrian and Rob—you both were brilliant instruct... See more

Rated 5 out of 5 stars

Passed my Mod2 yesterday with lightning motorcycle training. They are truly the best motorcycle training company! A big thank you to Rob, whose patience and expertise got me through my MOD1, not an ea... See more

Rated 5 out of 5 stars

I attended Oxford’s Sandy lane sports ground to do my CBT, having pretty much no experience of riding a motorcycle, aged 53 and a 1/2! Carl, my trainer was fantastic, he tapped into my confidence... See more


Company details

  1. Motorcycle Driving School

Written by the company

Lightning Motorcycle Training is based in Abingdon, Oxford, Reading, Wembley and Stourbridge, covering Oxfordshire, Berkshire, London, Middlesex and the West Midlands. We do CBT to Full Licence (DAS, A1 & A2) providing motorcycle hire and equipment, as well post test training like the Enhanced Rider Scheme (ERS) and Back to Biking. Established in 2000 we have decades of experience. Excellent prices and availability with online booking. Everyone welcome.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

216 reviews

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1-star

Replied to 85% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

(This is a review about the Abingdon…

(This is a review about the Abingdon branch)
My mother used this place for her CBT "training". The instructor, Rob was very rude and made some very inappropriate comments to her. A week later, I was at work and he showed up to our business, speaking to me condescendingly, asking where my mum is and waiting for hours just to stare at me and try to intimidate. I have sent a complaint to the owner of this business about said issues, to which their response was "I have no comment on this".
Obviously my mum wanted to complete her CBT training, to which she was told she would need an extra hour of training. This company blackmailed us into taking our negative reviews down about their simple lack of professionalism, they told us if we didn't take the reviews down then my mum would have wasted her money and she will not be allowed to complete her CBT training.
Next time, take reviews and learn from them, discipline your rude staff and don't harass your paying customers. Disgusting behaviour.
Response to owner:
Not once did I mention how my mother failed as that WAS NOT the issue, the issue was with YOUR instructor being very inappropriate and unprofessional and YOU did not doing anything about it. Yet you still did nothing about your instructor, with photo evidence of him/his friends showing up at our business. As for the blackmail, that is illegal and if your instructor continues to harass us, be that with him or his friends then we will be taking everything we have to the police.
Once again, I have not mentioned how she failed, she understands, we understand. What we do not understand is how you could defend someone who tells a female student that he won't come to our business because she might put pubes in his food, who screams at her to "f* cking stop" one minute and then tells her she is being too precautious and finally, who tells her an hour into training that he will be failing her at the end. And then, himself/his friends show up a week later, at our business to ask questions about my mum and laugh like it is some kind of joke, I will not tolerate bullying and harassment. So continue with whatever excuse you want to come up with next but this is disgusting behaviour and you defending it will not change that. Anyhow, I will be the better person and stop now. I wish you luck with the future of your company and sincerely hope you do better.

24 May 2025
Unprompted review
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Reply from Lightning Motorcycle Training

This is extremely disappointing. Your mum's safety is paramount to us (and we would hope it would be to you too). Your mums road ride was stopped for her safety (and other road users). She can ride a bike off road but she needs to learn and study the highway code before she will pass. She has had two independent instructors take her out and this is their professional opinion. We are very sorry that you feel otherwise.

However, the description of our instructor is frankly defamatory. He has worked as a motorcycle instructor for 30 years and is vastly experienced. Throughout that time he has exhibited a continued passion for his profession and above all care and consideration for his students. To try and twist that more training was required (something that was assessed by a different instructor as well) into a personal attack is utterly repellent. He worked hard that day and stayed late, he took the trouble to leave positive comments about what had been achieved, and a proactive approach to getting the issues resolved. Of course he could have just handed out a CBT certificate, careless of the consequences to his student's life. But he didn't, because he is professional and because he cares. And the thanks he gets is basically a load of made up nonsense. It is embarrassing to read the drivel in this review - that someone like your mum could be so callow and have so little self-awareness. By all means don't like Lightning, that's your prerogative, but don't drag people who work hard trying to keep the number of riders who are killed or seriously injured on a motorcycle to a minimum into your delusion. So, shame on you.

Rated 5 out of 5 stars

Passed with Stourbridge 1st time…

Passed with Stourbridge 1st time of trying. Rich and John great instructors. I was so happy with them I'd recommend them to work colleagues before I'd even gone through my tests awesome guys

20 May 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Thank you for your sharing your experience with our company. It is super lovely of you :)

Rated 5 out of 5 stars

Great experience throughout

Great experience throughout. Dave trained me for mod 1 and mod 2 tests within 2 weeks, which I passed both first time! I think his training skills are fantastic. Would highly recommend!

19 May 2025
Unprompted review
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Reply from Lightning Motorcycle Training

We are very pleased that you enjoyed your training with Dave. Thanks again :)

Rated 5 out of 5 stars

Adrian was a lovely bloke really…

Adrian was a lovely bloke really enjoyed my training with you guys would definitely recommend you to others thanks for such a good day.

4 May 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Thanks very much for sharing your experience with Adrian and your recommendation :)

Rated 5 out of 5 stars

My instructor was trying very hard to…

My instructor was trying very hard to make me understand observations and got there in the end thank you Dave

28 April 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Well done for perserving - sounds like you had a great time. Thank you for sharing :)

Rated 5 out of 5 stars

Really great experience in Lightning Motorcycle Training in Wembley

Lightning Motorcycle Training in Wembley is a really great school! I am so happy I chose this school. I know that choosing a school can be quite difficult, but I can highly recommend this wonderful one! This is what I especially liked:

- The teachers are awesome! Thanks a lot to Andrew, David, and Keith for their tuition. You can definitely see how passionate they are about motorcycle training. I have learned a lot from you.
- I did my Module 2 training with Andrew, and I’m so happy you were my instructor! I especially found the information about lane positioning, the correct way to do lifesavers, correct speed, thorough explanation of the “show me, tell me” questions, etc., very valuable. Thanks as well for showing how to do filtering (something that is new to me as a car driver). I passed Module 2 on my first attempt, and all the skills were really useful for passing. Thanks again, Andrew!
- I did my Module 1 training with David and Keith. Again, I’m very happy with all the valuable information. It was especially helpful that we went to the test area in Uxbridge and practiced all the manoeuvres there. Special thanks for practicing the hazard avoidance exercise on both the left and right circuit (since the test centre sometimes changes the layout). I passed the Module 1 test as well with no minors, thanks to being able to practice there.
- The whole team has positive vibes, is polite, and ready to answer any questions. Really happy about this!
- The school has ample space to practice all manoeuvres (you can also see this on Google Maps).
- The motorcycle I used was in great condition.
- This school is especially great for the availability of test dates in Uxbridge. So if you need to book a test, you don’t need to wait a long time.
- I also liked that on test days there is just a refresher, not a long training session, so you come to your test without being exhausted.

Thanks again to the whole team: Andrew, David, Keith! I only started riding motorcycles this year, but your tuition allowed me to pass Module 1 and Module 2 on the first try. But most importantly, I can keep the great skills I’ve gained and be a safer rider. Highly recommended!

24 April 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Thanks very much for your comprehensive experience of your training in Wembley. Well done and thanks again :)

Rated 5 out of 5 stars

Approximately a year ago I done my CBT…

Approximately a year ago I done my CBT with Lightning Oxford, brought a 125 to practice, this years goal to get a full license, and have today passed my MOD2 thanks to Lightning Motorcycle Training Oxford & Lightning Motorbike Training Swindon.

Great patient instructors, who always explained things so that the learning stuck.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Instruction and Guidance

I (mid-50s male, nervy first timer) passed my MOD 2 Cat A test first time, today, and it was all down to the high-quality instruction received from all the instructors at Lightening Oxford during the month from initial CBT to final test. Karl was my main road instructor, and calmly guided, corrected and advised, without ever being demonstrative or impatient. I also had invaluable input and guidance on other separate sessions from Aidey, Rob, Piotr and Rich. They all delivered instruction with patience, clarity, assurance, and calm authority. Instructions and information from head office were always timely and clear. The spacing between each session allowed a bit of time to reflect and consider where I needed to improve. I highly recommend Lightening Oxford.

22 April 2025
Unprompted review
Rated 5 out of 5 stars

Great guide, amazing centre

Just finished my CBT at the wembley centre. Such an informative and fun experience. Marcus was an absolutely great teacher. So patient and friendly, guiding us well.
Just remember the rules and have fun riding, you’ll have a great time. I sure did.

6 April 2025
Unprompted review
Rated 4 out of 5 stars

Lightning Motorcycle Training delivers…

Lightning Motorcycle Training delivers comprehensive, professional instruction, making learners feel confident and well-prepared. Friendly instructors like Dave and Ricky keep training enjoyable while addressing individual needs. Their dedication to safety and relaxation on test days truly stands out. Highly recommend them for CBT, DAS, and Mod tests—an excellent experience overall!

11 March 2025
Unprompted review
Rated 5 out of 5 stars

I used Lightning to complete an upgrade…

I used Lightning to complete an upgrade course and they were spot on. Not only were the instructors all really great, friendly and knowledgable but the whole process from booking it & staying updated from the office was also brilliant.
Lightning were able to facilitate training and tests much sooner than any other training provided and their site in Oxford has a fantastic MOD 1 set up which is identical to the real test.

I’m glad I never have to do another bike test again but would 100% recommend.

27 March 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Well done and thanks very much for sharing your experience and your recommendation.

Rated 5 out of 5 stars

Happy A2 licence holder.

I can highly recommend Lightning motorcycle training.
Great training from all the instructors. They will iron out any errors your making and make you a better, safer rider,and they make the training fun. Very happy to now have my A2 licence. Guy Evans.

19 March 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Thank you Guy for your 5 star review. It is very lovely of you :)

Rated 5 out of 5 stars

I did my direct access course with John…

I did my direct access course with John and Steve You guys are the best very patient great teachers they reasursed me i was doing well when I felt I was doing things wrong

17 March 2025
Unprompted review
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Reply from Lightning Motorcycle Training

It is very lovely of you to leave a super review of our company and branch in Stourbridge. Thank you :)

Rated 5 out of 5 stars

Passed First Time!

I completed both my Mod 1 training and test with Lightning Pass and had an amazing experience. From start to finish, the instructors made me feel confident and comfortable, which helped me pass on my first attempt. They are incredibly knowledgeable, friendly and genuinely care about their students’ success.

I’ve already recommended Lightning Pass to fellow bikers and I’ll definitely be booking my Mod 2 with them soon. Couldn’t fault them at all - highly recommended! Thank you Lightning Pass!

10 March 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Thank you for sharing your experience of our company and very glad that you enjoyed it. Well done again and hope to see you again!

Rated 5 out of 5 stars

Just have done my cbt renewal with Cole…

Just have done my cbt renewal with Cole and mod2 training with Simon, both are nice and professional , and really know what are they doing, thanks guys.

3 March 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Thanks so much for sharing your super time with Cole and Simon. It is super kind of you :)

Rated 5 out of 5 stars

Training experience 5 Stars

I recently completed my DAS with Lightning

What a great experience from start to finish. The instructors were fantastic I had Todd for the majority couldn't of asked for anyone better very clued up and patient.

All the staff from the instructors to the bookings team were very helpful.

Knowing this I felt very relaxed and that certainly helped me pass

I have already recommended 2 friends on their courses I am 100% confident in Lightning to help them pass.

8 February 2025
Unprompted review
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Reply from Lightning Motorcycle Training

We are so pleased for the recommendation and really glad you enjoyed your time with us :)

Rated 5 out of 5 stars

What a great day i had cole my…

What a great day i had cole my instructor was such a great guy also the guy that was with him he was very informative and patient with myself and the other 2 guys that were with me that's cole I had a great day I would recommend lightning to anybody who is thinking about either taking a cbt or full bike licence thanks again cole
Garth

27 February 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Thank you for taking the time to share your experience of our company. We are very pleased that you emjoyed your day with Cole :)

Rated 5 out of 5 stars

Great experience, recommended

I went for a gear conversion morning after passing my CBT on a scooter.

I found Markus to be very skilled and very good at telling me what to improve upon and what to avoid.

I went from stalling constantly a couple of days ago to being able to comfortably pull off smoothly, shift gears, and to slow speed manoeuvres on a manual 125 bike.

Very very happy the experience and it was even a sunny morning. What else can you ask for?

Thanks!!

14 February 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Thanks very much for leaving a super review. We are super pleased that you enjoyed it :)

Rated 5 out of 5 stars

I had never ridden before I came to…

I had never ridden before I came to Lightning to complete my DAS course. Great instructors across both Mereoak and the Abbey RFC who are friendly and very encouraging, helping you to develop your skills.

Thanks to Rob, Ade, Simon, Cole and Keith (particularly Ade and Keith who taught me that you really can ride in the freezing cold and heavy rain and still make it somewhat enjoyable).

7 February 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Thank you for sharing your experience with us. We are very glad that you enjoyed it.

Rated 5 out of 5 stars

Had a cbt with Keith yesterday was my…

Had a cbt with Keith yesterday was my 3rd cbt with lightning would highly recommend this guy for anyone booking
12/10 for attention to detail
He knew his stuff

Would highly recommend this service if thinking about using lightning training

30 January 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Thanks very much for the lovely review of Keith and your CBT. We are very glad that you enjoyed it.

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